Customer Service Office

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RICHA MAKHIJA

Mobile: 858-***-****

Email: *****.*********@*****.***

Objective

Looking forward to seek on opportunity to work in a conductive and professional environment where I can enhance my

ability, include new skills and make use of my knowledge & Experience to deliver my best.

Professional Summary

2009 - 2011 ABHIPRA CAPITAL LTD, Dilkhush industrial area, Delhi & World trade center, Connaught place, New

Delhi.

Stockbroker (Back office & front office)

Provide excellent customer service in a professional manner.

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Establish and maintain new accounts.

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Execute trades for customers (walk ins and phone calls).

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Provide stock quotes and news to customers.

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Accept customer checks and other transactions.

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Provide customer service for all aspects of account maintenance (account activity, pull history when necessary).

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Handling Back office & Accounts department work on line & off line, Pay in & Pay out & Client’s queries .

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Checking the queries handled by the department and taking actions to resolve the issues.

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Currently working with PARAMOUNT IRON & STEEL WORKS PVT LTD, Pitam pura Madhuban Chowk, New

Delhi since 2011.

Accounts Department (Back office)

Handling ledger accounts and keeping the check for any invoices or payments.

Responsible for maintaining accounting ledgers and account reconciliation.

Using automated accounting systems for data input and to obtain reports

To maintain the status of funds.

To process accounting transactions.

Responsible for expenditure and collection of transactions.

To maintain records of payment information.

Maintaining track record of company’s expenses.

Daily follow-ups with customers for payments.

1 EDUCATIONAL QUALIFICATION

10th from CBSE Board.

10+2 from CBSE Board.

B.A. with Delhi University.

Pursuing M.A From Ignou University (Ist Year)

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2 TECHNICAL QUALIFICATION

Computer Education.

Windows, Internet etc.

Package: MS Word, Excel, PowerPoint,Access,

Tally Accounting

Typing speed: 35 40WPM

Personal Details

Father’s Name : Mr. Mahender Singh

Date of Birth : 03, September, 1991

Permanent Address : E 185 Gandhi Vihar, Near Mukharjee Nagar

Batra Cinema, New Delhi 110009

Nationality : Indian

Languages Known : English& Hindi.

I hope my traditional would match with those expected by you and believe I would be given a chance and grow under

your kind control.

Thanking you in anticipation of your co operation.

Date:

(Richa Makhija)

Place:

Contact this candidate