Customer Service Administrative Assistant

LINDA POMPA

*** ******** **., *******, ** *****

******@****.*** 607-***-****

QUALIFICATIONS PROFILE

Highly motivated with experience in the accounting and secretarial fields

with proven accomplishments. Proficient computer skills including Windows

based office technologies, knowledge of various database software

applications, along with having the ability to adapt to other computer

software programs. Strong organizational skills, ability to multi-task and

superior attention to detail.

Provide support to all personnel, oral and written communication skills,

customer service, prioritizing, and meeting deadlines.

PROFESSIONAL EXPERIENCE

Advantage Sport & Fitness - Ithaca, NY 2012-current

A/R Coordinator

Performed duties of:

. Accounts receivable: invoicing - review orders and flip to invoices in

data base and mail/email to clients, enter checks into data base and

prepare daily bank deposits, process and balance credit cards, call

overdue accounts, customer service and maintain multiple files. Weekly

reports for management, use database tools to sort and summarize

information to Excel spreadsheets.

HUNT Engineers, Architects and Land Surveyors - Horseheads, NY 2010-

2011

Accountant/HR

Performed duties of:

. Accounts payable - review and enter invoices in system, prepare and

process payments, handle vender questions or concerns, file invoices and

check stubs.

. Process payroll - receive, audit and balance timesheets, process for

paychecks, print and distribute paychecks.

. Process expense reports - review, audit and balance expense reports.

. Maintain weekly reports for management: metrics, client & comp status,

projects over budget, unbillable and new project listing, time analysis and

staff utilization.

. Responsible for all Visa card accounts and processing monthly bills and

payments.

. Collection calls.

. HR/orientation for new employees - compile handbooks, set up employee

files in the database and updates; state and federal forms, quarterly

reports, insurance and 401K forms. NYS Unemployment forms.

Bovis Lend Lease - Ithaca, NY 1996-2009

Project Accountant/Office Management/Administrative Assistant/Receptionist

Provided accounting leadership and support for 3 Upstate NY offices,

ensuring accurate and timely processing of accounting data. Excelled in

continually taking on increased levels of responsibility.

Responsible for office management in the accounting department: all

functions of A/R and A/P, balanced cash, invoicing, expense reports,

timesheets, payroll and financial activities to include P&L statements.

Linda Pompa 607-***-**** page 2

. Managed financial transactions and record keeping with strict attention

to detail.

. Managed payroll, developed and maintained time off spreadsheets.

. Reconciled and balanced accounts, compiled statistical reports for

management, and generated invoices and monthly statements.

. Improved processes for creating customer invoices to reduce overall

timeframe for receiving payments.

. Train and supervise accounting employees.

. Project administrative assistant for multiple executives and vice

presidents. Compile bid packages, work with owners, contractors and

vendors.

. Receptionist - manage multiple phone lines, mail distribution/UPS

shipping processing.

Eastern A.I. Cooperative, Ithaca, N.Y. 1989-1996

Secretary

Member Relations & Communication Department

Provided support to Headquarters Staff, Technicians, Area & Region

Managers, Board of Directors and members.

Consistently demonstrated talent for quickly learning new tasks and

completing assignments ahead of schedule while maintaining a high degree of

accuracy. Excelled in continually taking on increased levels of

responsibility.

. Event planning, coordinating material and preparations for all meetings

and special events.

. Desktop Publisher: published newsletter, designed flyers, pamphlets,

invitations, certificates, awards, charts and programs for all events.

Assisted in publishing company magazine.

. Accountable for gathering and shipping out all requested printed

materials.

. Organized and invoiced magazine subscriptions for employees and members.

EDUCATIONAL BACKGROUND

. Binghamton University: Certificate for Administrative Medical Specialist

w/Medical Billing & Coding and Medical Terminology. ICD-9 and CPT-4

Coding.

. Tompkins County Community College: Accounting 101, Computer Programming

. Financial Accounting

. Computer Courses: Access, Excel, Word

. Computer Software: MYOB, FileMaker Pro, Vision, AS400, JDEdwards and

Prolog, Quickbooks, Desktop Publishing: Ventura Publisher and CorelDraw!

. Spencer-VanEtten High School, Regents Diploma - Business

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