Project Manager Customer

David A Johnson

**** *** ******* ** ********, IL 61107

H) 815-***-**** C) 815-***-****

*******@***.***

SUMMARY

Versatile professional project manager who offers over 30 years of successful experience in business

management, aerospace operations and contracts. Proven communicator at the team, customer, supplier

and management level. Excellent analytic problem identifier and solver focused on strong customer

satisfaction. Knowledgeable of most technical, mechanical and electronic manufacturing processes,

quality and business systems. PC literate, willing to travel and will consider relocation.

SKILLS

Written and verbal communication. Task organization, prioritization and planning.

Team building motivation and leadership. Commitment to excellence.

Tenacious problem solving, resolution of complex business issues. Delivering results that exceed expectations.

Interviewing, talent acquisition, hiring and basic human resource management.

Supervision, evaluation, employee development and promotion.

Supply Chain Management, MRP, Manufacturing, Quality and Engineering processes, Program/ Project Management

Customer and supplier negotiation

MS Office, Excel, Power Point, Outlook

EDUCATION

Albion College, Albion Michigan, 1976

BA in Economics, Business Administration and English.

PROFESSIONAL EXPERIENCE

QUEST GLOBAL SERVICES – Professional outsource labor provider to United Technologies. Nov 2009 –Aug 2014

Promoted from individual contributor to Team lead and then to Group lead. Work with United Technology Aerospace

Systems customers in all departments to develop requirements and Statements of Work to grow area. Worked closely with

customers to insure people applied to the work had the proper skills to deliver high customer satisfaction. Recruited

interviewed, hired, induct ed, and managed people with appropriate skill and experience to meet requirements. Manage site

growth from 6 contributors to over 150 people supporting all business units in Rockford. Met Qu est growth, quality,

customer satisfaction and financial margin goals. Managed office operations, local human resource activities, company

financial and metric reporting to Quest national management.

INGENIUM TECHNOLOGIES Contracted to Hamilton Sundstrand, Rockford, IL 2005-2009

March 2005- March 2009 - 787 Electric Power - Operations Project Lead. Developed and implemented strategies, plans for

design, source selection, manufacture, qualification and delivery of major electric system components. Delivered

engineering prototypes, qualifications and flight test units to 787 partners and customers as needed.

March 2005- Jan. 2006 - Plant Transition Team. Assisted with transitioning all Rockford Electronics operations to UTC

facilities in Puerto Rico and Phoenix.

DAVE’S HOME REPAIR, ROCKFORD, IL 2002-2005

Started and operated a successful Home Repair and remodeling business. Focus was always on customer satisfaction.

HAMILTON SUNDSTRAND, ROCKFORD, IL 1983-2001

Aerospace systems manufacture for commercial, militar y and space industry, a division of UTC.

Development Manufacturing Project Lead 1991-2001

Engine Systems, Emergency Power and Actuation Enterprises

Led a multidiscipline operations team to take new products through early production delivery. Resp onsible for all aspects of

operations. Developed schedules and detailed critical path program planning tools to manage and track progress.

Participated on team assigned to institute Supply Chain manufacturing process in pump products final assembly and

delivery plant. Reduced cycle time, direct cost, inventory levels and improved on time delivery performance. Lead Business

unit conversion from legacy Computer systems to JDE operation system.

Senior Contract Administrator 1983-1991

Administered all aspects of military and commercial customer contracts. Primary customer contact on multimillion -dollar

program through completion. Prepared and negotiated up to $50M proposals containing specification, scope of work, terms

and conditions and unit deliveries. Interfaced with management, customers and government representatives as needed.

FABRICATING MANUFACTURERS ASSOCIATION, ROCKFORD, IL 1982-1983

Education Program Administrator

Created and produced 3 day seminars for fabricating professionals on current topics throughout the country.

SOCIETY OF MANUFACTURING ENGINEERS, DEARBORN, MI 1979-1982

Education Program Administrator

Created, developed and ran continuing education seminars throughout the country for manufacturing pr ofessionals.

HYATT REGENCY HOTELS, DEARBORN, MI AND NEW ORLEANS 1977-1979

Convention Service Director

Hosted and coordinated customer meetings and major conventions with strong emphasis on first class accommodations

through advanced customer contact and planning. Managed convention set up and supervised crew of 50+ personnel.

O’HARE HILTON HOTEL, CHICAGO IL 1976-1977

Progressed from crew supervisor to Department Manager.

References:

Dan Bry - UTAS 815-***-****

Marv Ohme – Quest 815-***-****

Byron Hansen - Quest 815-***-****

Jerry Gustman - UTAS 815-***-****

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