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Customer Service Technician

Location:
San Juan, NCR, Philippines
Posted:
February 15, 2015

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Resume:

OBJECTIVE

PC technician position using experience in flied/education, certification, and

practice in computer services and client support.

Qualification Summary

Established high quality, prompt, results-driven, and proficient customer service and assist to

inspire confidence in a technical suggestion and management.

• Assembled systems and software product documentation, reporting to users of

preparation opportunities in business learning center.

• Made, maintained, and fixed computer systems to enhance speed, efficiency and

reliability of operation.

• Stick to departmental processes to buy, build up, and fit new and used hardware systems,

retaining corporate norms for the system compatibility.

• Done security study to recognize and deal with faults.

• Data recovery and maintenance. Enhanced stability and operation of systems and networks by

advancing Win 98 to Win XP Professional; collected all client data on accessible PCs, produced

new computers, transferring offered applications, and modifying configuration settings.

• Arranging workstations and Hubs. Constructing and Testing. Computer Configuration

• Install CCTV Camera

PERSONAL DATA

Age: 28

Date of Birth: Sep 13, 1986

Gender: Male

Civil Status: Married

Height: 155.49 cm

Weight: 109 kg

Nationality: Filipino

Religion: Born Again Christian

Permanent Address: Purok 4 7 St. O.L.V PangpangSorsogon City

WORK EXPERIENCE

Position: Computer Technician

Duration: May 2014 - Present

Company: DZGN Spirit-FM 102.3

(Catholic Media Network) "Spirit FM"

Company Industry:

Location Rizal StreetSORSOGON CITY

Department: Technical Department

Position: Computer Technician

Duration: Oct 4, 2013

Company: DWLH FM 101.5 FM

Company Industry: RADIO

Location Maharlika highway PangpangSorsogon City

Department: Technical Department

Position: TECHNICAL SUPPORT

Duration: Oct 17, 2011 - Mar 30, 2012

Company: CDR KING

Company Industry: Consumer Products

Location Sorsogon City

Department: Technical Department

Job Description: QAULITY TEST, REPAIR

Position: Computer Technician

Duration: PRESENT

Company: King Evan Internet Cafe

Location Sorsogon City

Position: Technical Assistant

Duration: Nov 9, 2009–Feb 2011 &April 10 2012 –Sept 2013

Company: Mayon Transcription Services, Inc.

Company Industry: Transcription

Location Unit 10-12 3/F Fernandos Mall Rizal St. Sorsogon City

Department: Technical Department

Position: Installer, Collector

Duration: April 12, 2006

Company Industry: Dream Satellite Television

Location Sorsogon City

Position: Installer, Collector

Duration: April 30, 2006 Oct 7 2007

Company: Smart Communication Inc.

Company Industry: Telecommunication

Location Sorsogon City

EDUCATION

VOCATIONAL: Computer Hardware Servicing NC II

TESDA/SNAS MayonCastillaSorsogon City

July 2012 June 4 2012

Southern Bicol Technical Institute

Automotive

August-November 2005

High School Sorsogon National High School

Graduate: Sorsogon City,

2000-2004

Elementary: Pang pang Elementary School

1994-2000

TRAININGS ATTENDED/CERTIFICATE

Training Title: Computer Hardware Technician Nc2

Certificate No: 4713-12-ICT-03179

Conducted By: TESDA -MAYON CASTILLA SORSOGON

CERTIFICATE OF COMPETENCE

Certificate Title: COMPUTER HARDWARE SERVICING NC2

Certificate Number: 120*********

AVAILABLE DOCUMENTS

Passport

Number: EB1289002 Expiry Date: Nov 3, 2015

Place of Issue: LEGASPI CITY Date of Issue: Nov 3, 2010

Driver License

Number: E05-07-002044

REFERENCES

Larry Gracilia Engineering

SorsogonState College

Relationship: PASTOR

Signature of Applicant:

Leo AlejoDugayo.



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