Management Manager

Hardayal Singh

E: *************@*****.*** P: 973-***-****

Senior Enterprise Cloud/Solutions/Datacenter - Architect

Summary: Over 15 years of IT leadership experience with a consistent track record of managing, designing and implementing

technical solutions that reduce TCO and deliver a strong ROI. Driver of increased levels of productivity, profits and

internal/external customer satisfaction.

Career marked by IT leadership & technology roles in the financial industry

IT Strategy & Execution - able to define IT visions/plans at the global/enterprise level,

define and source the right IT solutions to support business objective, and build cost-

effective and scalable solutions that support business growth

Vision/Strategy & Acquisition Integration for services and infrastructure for 3 major

mergers at BNYM

Manage and Provide Oversight/Governance on Disaster Recovery of

Applications/Infrastructure at 6 BNYM Datacenters (Globally)

Have managed over 25 large-scale initiatives ranging from $200K to $24M leveraging

Six Sigma, PMI, Agile, ITIL and world-class best practices.

Consistently Improve delivery times and service levels while reducing costs.

Employs KPIs, metrics & goals to optimize service delivery, customer perception and

risk mitigation

Effective as a driving force to spearhead efforts to expedite project execution and

optimize results

Keen hands on understanding of emerging technologies and their practical deployment to

achieve business goals

Leadership & Talent Development - above-average ability to attract and lead top IT

talent, inspire excellence, and create team cultures based on performance and

innovation

E: *************@*****.*** P: 973-***-****

Hardayal Singh

Core Competencies:

Strategic and Business • Virtualization & • Enterprise

•

Planning Architectures for

Infrastructure

Shared Services, aPaaS,

IaaS, DbaaS

Cloud and Mobile • •

Lead the definition of Agile/Rapid

•

Computing an outsourcing and Deployments for ALM

centralization

strategy

Budget & Cost • •

Data Center Structured

•

Management Management Methodologies

/Capacity

Management

Global Vendor • •

Onshore/Offshore Large Scale

•

Management Models Deployments

Change and Risk • •

Process Data Security

•

Management Improvement & Best

Practices

Education: MS Computer Science (1993), New York University

EXPERIENCE:

VP, Enterprise Delivery & Shared Services Architecture 2006 - Present

The Bank of New York Mellon, NYC

BNY Mellon is a global investments company

Reporting to the Chief Technology Officer and the Divisional Chief Information Officer: Manage IT

Architecture & Operations. Overall lead the architecture team to provide Enterprise Delivery Solutions for the

BNY Mellon Platform, financial monitoring and Disaster Recovery Planning. Managed budget of over $10

million dollars and direct activities of 30 SMEs and 52 Technical Support Engineers of a Global Team

worldwide.

Hardayal Singh

Software, Tools, Frameworks: WSO2 API Manager, Java, Maven, Jenkins, Subversion Edge, Git, IBM’s RTC,

Nexus Sonatype, OpenLdap, TOGAF, BMC’s Atrium CMDB, Active MQ, Apache WebServer/Container, Spring,

Atrium Discovery and Dependency Mapping (ADDM), and ITIL aligned Enterprise Service Management toolsets

such as BMC Remedy ITSM Suite including BMC Remedy Change and Release Management, Remedy Service

Desk and Service Request Management (self-service and service catalog) solutions. C++, AJAX, Swing, Spring

Framework, Struts, Web Services,XML, XSLT, JBoss, Apache tomcat, NetApp, EMC VMware, VMware vSphere,

Site Recovery Manager (SRM), vCloud Director, vCloud Automation Center (vCAC), Citrix, Zen, Vital QIP,

Infoblox, Amazon EC2, Cisco UCS, Kafka, Mcollective, Puppet, WSO2 API Manager, WSO2 G-REG, DROOLS

Engine, BRMS, Data Director, EMC NetWorker, EMC Avamar, Symantec NetBackup, Backup Exec (since v11d),

CommVault Simpana, IBM Tivoli Storage Manager, Hitachi Data Systems (HDS), Dell Software NetVault

Backup.

Responsible for the Enhancement of the Identity Management, Content Management, Enterprise Architecture,

New Product/Technology Introduction and Enterprise Engineering efforts

Managing & providing Shared Services Architecture for Business File Transmission monitoring, for

Enterprise Reporting, Enterprise Entitlement Engine, Single-Sign-One (One-Password) Solution.

Enterprise Solution for NAS Disk Sharing across all Platforms. Implementing Enterprise Strategy for Digital

Innovation Lab. Advise the Divisional CIO on Advanced Technology solutions.

Notable Achievements:

Application Life Cycle Management: Reduced the overall TCO by 40% with an Open Source solution for

•

the Enterprise. Enterprise Software Management System (ESMS) serving as the umbrella for process

and task automation such as baselines, builds, deployments, reports and integrating with Maven, Ant,

IIS, Nexus Sonatype.

Inception to implementation of Internal facing Social Networking Software -Jive

•

Responsible for the overall design for Private Cloud Infrastructure across Data Centers, High Availability

•

and Recovery-inclusive of IaaS and PaaS

Enterprise Platform as a Service Delivery using Open Source Tools

•

Managing Enterprise BigData Platform: Cassandra

•

Lead next generation collaboration software vendor evaluation & Installation/Configuration of

•

(JIVE, Newsgator, IBM Connections) POCs.

Enterprise Governance Registry for registering all Services at BNYM

•

Enterprise API Manager for BNYM using WSO2 as the framework

•

Evaluating/Installation/Configuration of File Replication Products in LAN / WAN Environments for

•

Windows & NetApp Systems: PeerSync, FreeFileSync, rsync, Cobian.

Defined and led the new strategic direction that improved productivity, reduced cost, and established the

•

SOA Division as a Center of Excellence.

Responsible for the Identity Management, Content Management, Enterprise Architecture New

•

Product/Technology Introduction and Enterprise Engineering efforts

Hardayal Singh

E: *************@*****.*** P: 973-***-****

Notable Achievements:

Application Life Cycle Management: Reduced the overall TCO by 40% with an Open Source

•

solution for the Enterprise. Enterprise Software Management System (ESMS) serving as the

umbrella for process and task automation such as baselines, builds, deployments, reports and

integrating with Maven, Ant, IIS, Nexus Sonatype.

Enterprise Platform as a Service Delivery using Open Source Tools

•

Enterprise BigData Platform: Cassandra

•

Lead next generation collaboration software vendor evaluation &

•

Installation/Configuration of (JIVE, Newsgator, IBM Connections) POCs.

Enterprise Governance Registry for registering all Services at BNYM

•

Enterprise API Manager for BNYM using WSO2 as the framework

•

Evaluating/Installation/Configuration of File Replication Products in LAN / WAN Environments

•

for Windows & NetApp Systems: PeerSync, FreeFileSync, rsync, Cobian.

Defined and led the new strategic direction that improved productivity, reduced cost, and

•

established the SOA Division as a Center of Excellence

Responsible for the Identity Management, Content Management, Enterprise Architecture,

•

New Product/Technology Introduction and Enterprise Engineering efforts

VP, Advanced Engineering 2003 - 2006

The Bank of New York Mellon, NYC

BNY Mellon is a global investments company

Reporting to the CIO of Infrastructure as a Service Managed a staff of 10 Advanced Engineers and

build a Cloud Strategy for the BNYM. Managed the IT operations and Architecture. Overall lead the

architecture team to provide Enterprise Delivery Solutions for the BNY Mellon Platform, financial

monitoring and Disaster Recovery Planning. Managed budget of over $10 million dollars and direct

activities of 25 senior Solution Architects.

Notable Achievements:

• Implementing Enterprise Cloud Solution using BMC Products CLM (3.1)

• Implementation of solutions for Hybrid Cloud Computing using CLM (with BMC adapters)

• Cloud PoC’s: Comparing IBM, HP, Oracle Cloud Solutions for IaaS & PaaS solutions. Instrumental

in architecting a private cloud for the bank.

• Enterprise Linux Rationalization: Assisting in moving all applications from AIX and Solaris to

RHEL Linux

• Enterprise Single Sign-on using SAML

AVP, Technology Services Group 2001 - 2003

The Bank of New York Mellon, NYC

Hardayal Singh

E: *************@*****.*** P: 973-***-****

BNY Mellon is a global investments company

Software & Tools: WebSphere (6-7), WebSphere Portal (6 – 7), Weblogic (6 – 11g), Weblogic Portal,

IBM’s MQ,Shell Scripting, Jython, Middleware Administrator.

Hardware: HP blades with Netapp SAN

Manager focused on

(i) Developing Enterprise Architecture (Application and Infrastructure), Performance Management,

Program Management, Software and Product Development, Data Management Services

(ii)Providing Hands on Support and managing a team of middleware technologists

IBM MQ Series WebLogic Server/Portal WebSphere Server /Portal

Notable Achievements:

• Manage data center migrations

• Reduce the footprint of the type of App-containers at the BNYM by 80%

• Reduced the number of tickets at any time to not more than 20 for more than 3000+

application servers

• Converted more than 50% applications to use Active-Active across datacenters thus making

Disaster Recovery (DR) seamless.

• Impacting Incidents reduced by 76%

• Severity Level 1 Incidents decreased by 22%

• Vision/Strategy & Acquisition Integration for 3 major mergers at BNYM

Director, Technology & Operations 1999-2001

M5 Networks Inc (now ShoreTelSky )

A Cloud Communications Company

Responsible for laying out a structure for Enterprise Delivery for Voice over IP and Unified

Communications / Collaboration - (SoftSwitch, App Servers, Broadband Multi Services Gateways);

Next Gen Networks (Carrier, Enterprise); Business applications of products and software; Legacy

Telecom Products (ISDN); Networking Services & Protocols (SIP, H.323); Operations Support Systems

(Provisioning Portals, Performance and QoS Mgt.).

Track record in the full life cycle of product management including: Product Roadmap Ownership;

Synthesize Customer; Product Definition and Strategy; Leveraging 3rd Party Technologies; Partner

Management; Business Applications of Technology; Business Case (NPV, ROI, PBP); Competitive

Analysis; Proposals, Bids, Customer Engagements; Directing Engineering Projects, and Product

Marketing and Sales Priorities; Advising Senior Management and Presenting to Funders and to

Stakeholders.

Specialties:

VoIP, Unified Communications, and Legacy Communications Domain Expert

Enterprise and Service Provider Cloud Based Hosted Services Expert

Pencom Systems Incorporated

Principal Consultant, Technology 11/98 – 12/25/2000

Hardayal Singh

E: *************@*****.*** P: 973-***-****

RCN Corporation

The first American facilities-based competitive ("overbuild") provider of bundled telephone, cable

television, and DSL internet service delivered over its own fiber-optic local network

Responsible for providing systems configuration and support as well as developing custom business

solutions utilizing Object Oriented and Internet Technologies. The specific projects include :-

Main tasks involved to provide enterprise solutions during the merger of the Interport

Communications (an ISP) with RCN. Primary responsibilities include setting up of web servers,

Netscape commerce servers, writing Perl and Java scripts for automation and DR. Planning and

formulating strategies so that the transition for RCN went smoothly. This involved porting their

existing C++ code for the commerce server’s applications on to NT machines. Automating the whole

process of moving their existing scripts and maintaining Y2K compliancy. Designing Network Security

for the ISP both at the webserver and the application server end. Setting up of a firewall, handling

database related security issues while connecting the SQL database. Writing scripts to monitor web

status using nettracker . Installing and using secure database certificates for using Netscape

Commerce Servers. Installing VeriSign certificates for secure servers. Designed a backup strategy that

would extend to include backup of Interport Servers and configurations across NFS systems.

American Red Cross : Position: Senior Consultant (3/99 – 9/99)

Provided Oracle 8.0 DBA support to the database for day to day needs. Implemented the backend

design (tables, stored procedures, constraints) for the complete blood sample testing in the ARC labs.

Worked on the Data Access Manager (in VC++ using ADO 6.0) that has embedded stored procedures

to extract the data from the Oracle database and passed it on to the front-end that used COM/DCOM

model approach.

Pencom Systems Incorporated

Principal Consultant, Technology 3/99 – 9/99

American Red Cross

Provided Oracle 8.0 DBA support to the database for day to day needs. Implemented the backend

design (tables, stored procedures, constraints) for the complete blood sample testing in the ARC labs.

Worked on the Data Access Manager (in VC++ using ADO 6.0) that has embedded stored procedures

to extract the data from the Oracle database and passed it on to the front-end that used COM/DCOM

model approach.

Pencom Systems Incorporated

Principal Consultant, Technology 3/99 – 9/99

Dun and Bradstreet

World's leading source of commercial information and insight on businesses

Designing and delivering mission critical business applications across various domains. Implemented

Credit bureau solutions across the world in Middle East, Africa and South Asia. Wrote an ISAPI filter

(using VC++ 6.0) that would re-direct the incoming information to an asynchronous socket interface.

Excellent Credit bureau domain knowledge. Responsible for the technical project management,

architecture and development of the European internet strategy

Senior System Architect/Administrator 11/96 – 11/98

FAME Information Services (now Sungard Financial Systems)

Forecasting Analysis and Modeling Environment- a time series database for market data

Hardayal Singh

E: *************@*****.*** P: 973-***-****

As team leader for the Fame Relational Gateway project, managed and developed the FAME

Relational Gateway 1.9 which is a Sybase Open Server written in C. This open server provided the

relational view to the object-oriented FAME databases which allowed the user access to the FAME

Timeserver databases using Transact SQL. FRG was accessible by any Microsoft tool that was ODBC

3.1 complaint and with JDBC. The Gateway was also accessible to the Sybase Adaptive Server, Sybase

SQL Server. Developed and wrote a complete automated installer shell script for FRG in Korn shell.

Provided third-level support to the clients on issues related dealing with the queries (Transact SQL )

Converted the Fame Relational Gateway (FRG) as an object timeseries database in the FAME

database.

Implemented TimeIQ (now known as FAME Java Toolkit) FAME’s object-oriented Java programming

interface for their Time Series Databases.

Notable Achievements:

• Improve Managed Content Delivery to onsite FAME warehouses

• Providing a web interface to the Fame Time Series Database using the Sybase Open Sever

Methodology

• Implemented the FAME Java Toolkit (TimeIQ)

• Initiated the FAME Rationalization Project (to different platforms-Windows and Linux)

Enterprise Solutions Architect 7/95 – 11/99

Reuters America Incorporated, Inc.

A Market Data Company

Responsible for the design and implementation of high revenue generating products for Reuters

Enterprise Information Products division, 4 years in system design/technical sales for Reuters New

York front line business unit. Provided the engineering expertise for the implementation of both

Reuter’s market data systems at Deutsche Bank's Fixed Income trading floor, and SPNC's desktop

product at Deutsche Bank's Equities trading floor in New York.

Specialties:- Technology Architecture & Integration, Real-time Information Architecture, Sybase

Server & Replication Server, SQL Programming, Unix System Administration & Shell Scripting &

Hardening, Custom Client-side Systems Engineering and Troubleshooting, Pre-Sales and Post-Sales on-

site consultant for all SPNC products generating more than $20 million in revenue.

Notable Achievements

• This transactional system was based on a TIB/Rendezvous backbone configured using

distributed queue with fault tolerant pricing engines. Pricing engines connected to the Sybase

infrastructure using JDBC.

• Designed and developed a raw-data file parser and loader using Perl/sybperl to populate and

update a normalized 100GB Sybase database containing the required historical data.

• Integrated Triarch based TIPS Source servers into client’s environment. Developed highly

flexible Broker page parsing algorithms.

• Defined and conducted decimalization throughput testing of Triarch backbone infrastructure

and proprietary client/server applications. Advised software developers on code structure

and various pacing scenarios for retrieving large amounts of market data.

• Upgraded the production Triarch backbone with latest software packages, tuning and

Hardayal Singh

E: *************@*****.*** P: 973-***-****

configuring with the parameter settings acquired from the specialized decimalization

throughput testing.

• Designed and developed an equities and equity options trading application for CyberTrader’s

retail customers.

• Designed and built the Reuters 3000IP delivery system consisting of a fault tolerant Triarch

system to supply market data to 2000 positions at 500 sites across North and South America.

• Designed and implemented a DACS system to support 6000 users, incorporating a fully

mirrored Sybase configuration on Sun A1000 storage array.

• Designed and built an Off-Trading Floor system consisting of fault tolerant Snap server, OTF

server and Web server components. The system consisted of TIB enabled peer applications

communicating on a TIB/Rendezvous backbone.

• Developed various scripts to startup/shutdown, self-monitor, maintain and secure the 3000IP

host components.

• Produced scripts to process DACS Reports to enable direct import into Microsoft Excel and

Access.

• Installed and integrated DART into the 3000IP environment and provided customized DART

Reports.

Pencom Systems Incorporated 11/93 – 2/95

Principal Consultant

IBM T.J. Watson Labs

IBM Research Company

Automounters / am-utils DHCP (isc-dhcp3)

AFS

DNS (BIND, named) firewall / iptables HTTP/HTTPS

NFS NIS/YP NTP

SMTP / sendmail / mailman Trouble Tracking / WebRT

LDAP (user side) Kerberos (user side)

Install, configure, manage and maintain services like AFS, NFS, DHCP, firewall, Condor, and

printing. Supervise and advise/assist (as needed) people responsible for license services, web

services, E-mail, backups, monitoring and other day-to-day system administration tasks for all

of the labs.

Work with the EE department admins to ensure reliable DNS, LDAP, and Kerberos services

for the labs

Notable Achievements

• Maintain multiple highly-stable HPC clusters plus desktop and server environments.

• Starting with a cluster of 19 hosts grew to over 300.

• Consolidated compute cluster into fewer hosts as multi-core systems became available.

• Created and maintain automated computing infrastructure with automated

configuration management

E: *************@*****.*** P: 973-***-****

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