Medical Office

Tracie Harden

Patient Advocate +** yrs. experience

Swoyersville, PA

**********@*****.*** - 570-***-****

Challenging and Rewarding full time position.

WORK EXPERIENCE

Patient Advocate

HRSI Inc - Wilkes-Barre, PA - April 2012 to Present

Responsibilities

Met with patient's on a daily basis assisting with applying for Medical Assistance through New MarketPlace,

collecting correct documents to support current information, beside assisting with patient, financially pre screen

patients and see if they qualify, closely work with the Admissions Office, verified Medicare, VA, WC coverage,

Excel work sheets with completing daily logs requested by supervisors weekly, also Assisted with applying for

Social Security Disability, medical assistance category of coverage, verified all patient information accurately

and in a timely manner, faxing, multiple phone lines and assisting with all County Assistance Offices.

Skills Used

Oral and Written communication skills, Medical terminology, MA categories, faxing, Excel, Microsoft Office,

email, internet, multiple phone line system, pre screen for qualification, used my qualifications daily in the

Medical Field.

Patient Account Representative

Concentra Medical Center - Wilkes-Barre, PA - September 2009 to March 2012

I registered all patients coming In for treatment weather it was a workers comp injury or a pre employment drug

screen/physical. Verified all insurances such as workers comp auto bcbs Aetna private medical Assistnace. I

would verify all of the patient information. Fax for medical records for upcoming flow up appointments.

Schedule

testing for patients such as MRI CtScan worked closely with patients employers. I also handled the clinical

side of the office. I would assist Dr Mark Sinico with all patients w injuries weather it was work related to

emergencies. I also took BP Otto emp weight height and perform stat drug screens.

Skills Used

Faxing Filing. Answering phones clinical Assiatance and my knowledge of medical terminology oral and written

communication, Excel, Microsoft Word, medical billing/coding.

Patient Access Represenative

Geisinger Wyoming Valley - Wilkes-Barre, PA - October 2003 to February 2006

Responsibilities

I assisted with registering all patients for there clinic appointments. I would verify all of there personal

information w pt. I completed pre certs for there specialist Appointments. I worked directly with all insurance

companies. ICD 9 coding. Faxing making daily reminder calls for there future appointments. I also worked in

the ED on 3rd shift registering the patients in the ED to be treated. Collected co payments verified all personal

information. Entered patients ER charges and all crags and scans.

Skills Used

Medical Knowledge. Medical terminology oral and written communication skills, EPIC, IDX, patient information,

HIPPA, multi phone system, Microsoft Office, Excel Spreedsheet.

EDUCATION

BA in Nursing

Luzerne County Community college - Nanticoke, PA

2014 to 2016

Associates in Medical Managment/Medical Coding/Office Assiistant

Luzerne County Community College - Nanticoke, PA

1995 to 1997

SKILLS

Business Service Coordinator Certified Account Counselor PACACA 5810098

CERTIFICATIONS

Financial Patient Advocate New MarketPlace 2015/Medicaid

January 2015 to Present

Assist uninsured patients through the difficult process of applying for Medical Assistance. I relieve patients as

well as hospital staff from the confusion and frustration of the application process. I evaluated many factors

other than financial criteria in the decision making process such as the patients mental and physical limitations,

gender, age, work history and resources.

ADDITIONAL INFORMATION

Certified Financial Planner for The New Market Place 2015, Medicare, Medicaid, Social Security Disability

Eligibility Program

3 Professional Letters of Recommendation to be given upon request.

Contact this candidate