Medical Management

Tommy D. Franklin, Jr.

**** ********* **, *********, ** 32904 // Cell 321-***-**** //

*****.*.********.**@*******.***

Healthcare Administrator specialized in supporting high quality care in a

cost effective manner.

SUMMARY:

Healthcare executive with 25 years experience in medical facilities and

corporate headquarters. Record of excellence in coordinating finances,

human resource management, patient administration, managed care, practice

management, emergency management, medical logistics, information

management, medical facility operations, and ancillary services to include

pharmacy and laboratory. Skilled at bringing individuals from diverse

backgrounds together and motivating them toward a common goal.

EXPERIENCE:

Administrator & Chief Operating Officer, Patrick Medical Group, Cocoa Beach

FL Apr 13 to Present

Leads 474 personnel and the management of $63 million in medical

operations. Delivers high quality patient-centered care for 53,000 covered

lives in Central Florida. Ensures staff are organized, trained and

equipped to travel worldwide to provide medical support for emergency

operations.

. Drove fiscal year closeout and oversaw the purchase of $193,000 in

medical equipment, $190,000 in pharmaceuticals and $63,000 in medical

supplies-guaranteed no gap in critical materials for next fiscal year.

Team recognized as the regional Resource Management Team of the Year

. Steered laboratory operations, generating 28,000 test results with a 60%

error reduction. Team part of a regional Best Clinic Patient Safety

Award, and it scored a rare 100% on its College of American Pathologists

inspection

. Led the busiest pharmacy in the region, the 10th busiest out of 79 in the

Air Force Medical Service, filling 443,000 prescriptions annually

Chief Financial Officer & Associate Administrator, Keesler Medical Center,

Biloxi MS Jun 11 to Apr 13

Drove support operations across the Medical Center by overseeing 7

departments with 486 personnel. Enabled 205,000 visits and 3,900

admissions. Managed 1,600 military/civilian/contractor authorizations

manpower program. Directed the business office, medical services accounts,

data quality, and manpower expense accounting for 50 departments and 208

cost centers.

. Steered the $105 million fiscal year 2012 closeout and oversaw the

purchase of $7.2 million of critical medical equipment, $2.6 million of

information management/technology equipment, and $1 million in facility

sustainment and maintenance

. Oversaw Facility Management during Hurricane Isaac; secured medical

center and patients

. Managed patient registration, 139,000 medical records, admissions and

dispositions, inpatient coding, and medical transcription

. Accounted for 6,500 veteran visits and 1,500 cardiac procedures;

negotiated $4.2 million in reimbursements with the Biloxi VA Medical

Center; ensured veterans were treated with dignity and the highest

quality of care

Chief Operating Officer, Air Force Hospital, Manas International Airport,

Kyrgyzstan Nov 10 to Jun 11

. Ensured health of United States Central Command's #1 transit hub which

moved 138,000 military personnel every 6 months; guaranteed the health of

troops heading into the war zone

. Oversaw the aeromedical evacuation of 27 patients; saved lives and got

soldiers to a higher level of care

. Forged partnerships with the Kyrgyz Minister of Health; programmed $1.5

million in preventive medications; delivered $30,000 in medical supplies

and equipment to 6 area hospitals

Clinic Administrator, Moody Clinic, Valdosta GA

Jul 09 to Nov 10

As Chief Operations Officer; provided functional oversight of resources,

facilities, logistics, and information management/technology. Also ensured

the organization was resourced and capable of meeting operational medicine

and readiness requirements. Facilitated communication and cooperation.

Developed business plans and programs for future manpower, equipment,

information management/information technology, and medical modernization

requirements.

. Executed challenging $11 million fiscal year 2010 budget; brokered

additional monies from the corporate office and secured $65,000 in

pharmaceutical equipment and $7,000 in travel funds

. Secured $4 million for facility renovations; oversaw $1.06 million dental

clinic expansion

. Reinvigorated $10 million referral management process; outstanding

reports plummeted 61%

Department Chief, Medical Operations, Pentagon, Washington DC

Jun 08 to Jun 09

Directly supported the Secretary of the Air Force and the Chief of Staff of

the Air Forces by providing policy, communication, and executive support.

Provided advice on medical operations, policy, doctrine, expeditionary

systems, and organizational health. Facilitated communication and

cooperation with Headquarters Air Force, the Joint Staff, and the Office of

the Secretary of Defense. Conducted special projects and aided in the

development of Congressional testimony, speeches, articles for publication

and briefings.

. Key player in the Air Force's part of the 2008 Presidential

Administration Transition; built an Air Force 90-day milestone

calendarand an Air Force 101 briefing, enabling the Secretary of the Air

Force and Chief of Staff of the Air Force to deliver to the Air Force

story to the President

. Equipped the Secretary and Chief to address the 2008 Air Force

Association National Convention

. Prepared five senior leader conferences with key topics of the Air Force

nuclear roadmap, size of the Air Force, and the Air Force's cyber

footprint, enabling the strategic roadmap for the Air Force

Financial Programming Analyst, Pentagon, Washington DC

Jun 06 to Jun 08

Directed the planning, programming, budgeting and execution of the Air

Force Medical Service's $450 million materiel program. Prepared Air Force

Medical Service senior leaders to defend the medical budget to Congress.

. Mapped $400 million to support the war effort; led the Air Force Surgeon

General Fiscal Years 2010-1015 War Readiness Materiel Conference;

validated over 200 wartime equipment line items to help save lives

. Negotiated $97 million in corporate level funding for the Health

Professional Scholarship Program; secured a $20,000 per student

accessions bonus; increased pipeline of future doctors where large

shortages existed

. Led effort with Personnel & Training Panel chair to secure $11.4 million

for the Air Force Drug Testing Lab; funds used to build a new lab and

enabled the Air Force to maintain a zero tolerance on drug use

Deputy Chief of Managed Care & Patient Admin, Pacific Air Forces Health

System Oct 04 to Jun 06

Directed Managed Care, TRICARE Operations and Patient Administration, Group

Practice Management activities, and policy guidance for 9 Pacific Air

Forces Military Treatment Facilities with a 400,000 patient population.

Led initiatives with TRICARE Regional Offices, United States Pacific

Command, the Air Force Surgeon General's Office, and the Office of the

Assistant Secretary of Defense for Health Affairs. Advised the Pacific Air

Forces Surgeon General on health plan benefits, initiatives and management

to include optimization, business plan development, integration, enrollment

and referrals for $67 million healthcare expenditures. Also ensured

training and guidance for 11 Practice Managers supporting Health Care

Optimization.

. Launched the Air Force Medical Service's first remote medical coding

contract; awarded for $2.7 million and increased coding accuracy by 15%.

. Key member on Air Force Medical Service referral management team;

influenced $8.5 million contract and hired 20 personnel to assist

beneficiaries with their specialty care throughout the Pacific theater

. Pacific Air Forces' representative to the Air Force Access to Care

Working Group; mapped seminar in western Pacific for 30 attendees and

ensured care for 112,000 beneficiaries in that region

EDUCATION:

2013 Senior Leader Certification in Military Art/Science, Air War College,

Montgomery AL

2007 Intermediate Leader Certification in Military Art/Science, Air Command

& Staff College, Montgomery AL

2000 Master of Business Administration in Healthcare Management, Wayland

University, Plainview, TX

1999 Associates in Instructor Tech/Military Science, Community College of

the Air Force, Montgomery AL

1997 Bachelor of Science in Healthcare Management, Bellevue University,

Bellevue, NE

1995 Associates in Health Services Management, Community College of the Air

Force, Montgomery AL

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS

Board Certified Healthcare Executive

Fellow, American Academy of Medical Administrators

Member, United State Air Force Medical Service Corps Association

REFERENCES: Upon Request

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