Customer Service Maintenance
Resume:
ALBERT E. WISBAR
Olmsted Township, Ohio 44138
****.******@*****.***
Career Objective
To secure a position as a maintenance specialist utilizing my skills of
leadership, technical expertise and cost-saving.
Professional Skills Summary
Problem solving Coaching Team-building
Prioritization Technical expertise
Detail-oriented
Conceptualization Oral/written communication
Leadership
Time management Trouble-shooting
Organization
Professional Experience
Nestle Professional, Cleveland, Ohio (1989 - 2015)
Maintenance Specialist (2009 - 2015)
. Supervised three people in daily operations, routine maintenance, and
specialty repair
. Led continuous improvement team for two main product packaging lines
designed to produce approximately 70,000 lbs. of product a day and
improved efficiency from 48,000 lbs. of product to 64,000 lbs.
. Led conflict resolution meetings to identify, understand and resolve
issues in a timely manner to improve uptime of packaging equipment
. Designed and installed photo eyes on lid dispensers to alert operators
when supply was low, resulting in reduction of down time by 50%
. Designed and installed improved vacuum cups system to pull-down
containers reducing number of cup misses by 60%
Maintenance Technician (1989- 2009)
. Instituted a maintenance schedule that addressed wear and tear of
machinery to reduce downtime
. Troubleshoot and repaired equipment that became faulty despite regular
maintenance performed
. Expertise in electrical, hydraulic, pneumatic, and PLC systems
. Superior capability reading schematics, blueprints, ladder logic to
troubleshoot.
A.E.ORGAN SERVICE LLC, Cleveland, Ohio (1980 - Present)
CEO/Small Business Owner
Servicing customers in the Cleveland and Akron /Canton area for 36 years
maintaining and repairing church organs and digital instruments.
. Maintained inventory
. Managed accounts receivable and payable
. Excelled in customer service as evidence by returning customers for
over 30+ years
. Managed advertising
Education
Midpark High School, Middleburg Heights, Ohio - 1977
Green Belt Training - 2009
. Statistical analysis training to determine waste
Team Trek for Team Building, Tumbling Shoals, Arkansas - 2010
. week-long camp to build leadership and teambuilding
Nestle In-house training courses for expertise in hydraulics, motor
control circuits, PLC, and electrical.
Volunteer/Philanthropic Activities
Westside Koinonia, Lay Leader - head of the community, directed core
board meetings with agenda prioritizing important business, overseeing
finances, application review, and weekend operations.
Christ Church, Building Maintenance Committee member - volunteer time and
talents to maintain, remodel, and upgrade building and grounds.
Hobbies
Avid model train enthusiast, photography, gardening, and home remodeling.
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