Muhammad Haris

acoba7@r.postjobfree.com, +92-032*-*******/ 009************

Summary

A motivated software professional with almost 2 years of professional experience. I have experience in identifying

customer’s technical requirements, communicating with customers and delivering software solution by configuring and

developing within CRM solutions. I am eager to learn new skills and have excellent problem solving and communication

skills with strong background in Computer Science. I am open to relocating for the right opportunity or to work remotely .

Professional Experience

Freelance, Windows 8 and Windows Phone App Developer

Mar 2014 – Now

• Have been developing Windows 8 and Windows Phone Apps in collaboration with folks in USA. Launch is

expected in few months.

Freelance, Salesforce.com Administrator/Developer Jun

2014 – Aug 2014

• Support Projects.

Sakonent, Salesforce.com CRM 2.0 Jr. Technical Consultant Jun

2012 – Feb 2014

• Configured and implemented CRM 2.0 solutions based on customer’s requirements.

• Collaborated with customers, stakeholders, architect and other developers to deliver cost-effective, high quality

and maintainable solutions within timeline.

• Communicated and filled gaps in ambiguous requirements and incomplete requirements.

• Maintained and enhanced complex CRM systems of international organizations.

• Investigated customer issues and fixed bugs.

• Created automated reports and dashboards for customers.

• Earned Salesforce.com Developer and Administrator Certifications.

Education

• BS (Computer Science) – University of Karachi

Certifications

• Salesforce.com Certified Developer (DEV-401)

• Salesforce.com Certified Administrator (ADM-201)

Technical Skills

Programming: C#, .Net, C++, Object Oriented Design

Database: Knowledge of SQL Server

CRM: Salesforce.com, Apex, SOQL, SOSL, Black Baud

Web: Knowledge of HTML

Microsoft Office: Fully comfortable with Outlook, Word, Excel, PowerPoint and Project Professional

Design Tools: Microsoft Visio to create UML diagrams

Communication Skills

• Excellent verbal and written communication skills

• Fluency in English

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