Sales Training

Christopher E. Woodruff

*** *. ***** **. *******, IN 46052 630-***-**** *****.************@*********.***

Objective

My goal is to be a productive member of a sales team that embodies the spirit of teamwork and success, while creating

a win/win situation for my employer and customers.

Employment History

QS/1 – Account Representative Feb. 2013 – Present Indianapolis, IN Regional Office

Responsible for 150 pharmacies in a four state territory using companies prescription processing software.

Responsibilities included training pharmacy staff on software, performing software upgrades both remotely and onsite,

onsite visits and phone conversations for relationship building, representing the company at industry related

tradeshows, and finding answers to customer inquiries or directing them to the proper channel to get such answers.

Medco – Bulk and Prep Technician Nov. 2012 – Feb. 2013 Whitestown, IN

Responsibilities included preparation of drugs for bulk dispensing, stocking and rotating of bulk containers for

preparation of dispensing, and quality checking of filled prescriptions before final verification.

This was a temporary position taken during job search

Cardinal Health/Bindley Western Drug Company Nov.1997 – Oct. 2012

Pharmacy Business Consultant - Home office reporting to the Aurora, IL Distribution Center

2009-2012

Responsible for a multi-million dollar territory for a pharmaceutical wholesaler that supplied prescription drugs, Home

Healthcare, Durable Medical Equipment, and Over-the-Counter items to retail independent pharmacies and alternate

care facilities.

Consulted pharmacy owners and key decision makers on services offered that were geared toward increasing profits,

streamlining production, and generating new revenue sources for their business.

Consulted on buying for national tradeshow sponsored by Cardinal and assisted customers on show floor to see what

would benefit them from Cardinal as well as other vendors.

Conducted quarterly business reviews with customers.

Consistently reached budget numbers for generic sales and top line sales, as well as quota for tradeshow attendance.

Promoted from Pharmacy Operations Consultant.

Pharmacy Operations Consultant – Home office reporting to Aurora, IL distribution center 2006-

2009

Responsible for a 2 state territory with an emphasis on inventory management program and overall back-end pharmacy

operations.

Responsible for helping in the sales process, implementation, training, quarterly business reviews, and follow-up on

company’s proprietary inventory management program.

Assisted in sales, implantation, training, and follow-up of other solutions geared to improving reimbursements and

streamlining operations.

Responsible for training new accounts and new Cardinal Health employees on ordering software/website.

Responsible for converting accounts from PC based ordering software to web-based ordering site.

Responsible for coordinating training of large group of new customers on ordering website acquired through

acquisition as well as training new sales force on the use of ordering website.

Worked in tradeshow both demonstrating inventory program to prospective customers and following through on leads

from tradeshow within my territory.

Met quota each year from inventory program signups.

Promoted from Technical Representative in reorganization.

Technical Representative - Home office reporting to the Aurora, IL distribution center

2002-2006

Responsible for a 4 state territory working with retail independent, alternate care, and hospital pharmacies.

Responsible for training on pc based software, installing company supplied hardware, requesting of interfaces and

training customer on use, and assisting with other solutions that would benefit customer.

Responsible for converting as many customers as possible from pc based ordering software to web-based ordering site.

Interviewed for and received position during merger between Cardinal Health and Bindley Western Drug Company.

Senior Helpdesk Technician – Bindley Western Drug Company Indianapolis, IN

1997-2002

Worked on nationwide helpdesk for ordering system of a pharmaceutical wholesaler.

Responsible for configuring hardware to ship to customer sites.

Responsible for configuring and tracking of bulk hardware sent to regional distribution centers for their placement at

customer sites.

Coordinated onsite warranty repair of hardware at customer sites and in-house as needed.

Trained new employees on helpdesk procedures.

Education

ITT Technical Institute, Indianapolis, IN

Associates of Applied Science – Management Information Systems GPA 3.5/4.0

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