Quality Maintenance

Ramon (Ray) F. Carrillo

**** ******* ****** **** *****, AR 72908 479-***-**** ************@***.***

Results-oriented professional accomplished in operations management, safety, quality, attention to detail and resourceful

problem solving skills

• Strong leadership, project management, and team building expertise. Ability to create enthusiasm and build

confidence in others.

• Proven multi-tasking capabilities with strong ability to plan prioritize and manage people and projects under

aggressive timelines. Flexible to changing priorities.

• Exceptional interpersonal and communication skills; build positive, effective business relationships with people

from diverse backgrounds at all professional levels

• 15 years manufacturing experience – including process improvement development

• Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), 7I, PeopleSoft, MTT and WorkBrain

PROFESSIONAL EXPERIENCE

Trane Residential – Operations Unit Manager/Supervisor 2005 to 2015

Manage and lead all aspects of operations in assembly, fabrication, and product service after market support that include

managing up to four supervisors and 215 employees. Responsible and provide direction for day to day operation for safety,

quality, service, productivity in support of Plant business goals.

• Managed and led assembly line productivity project that produced twenty additional units per day with no additional

labor or staffing changes which resulted in annual liquidation improvement of $1.4 million

• Coordinated, managed and implemented a change in assembly line refrigerant charge process that enabled improved

output and productivity labor savings of $90K year.

• Drove innovation to eliminate a high potential safety risk to personnel and equipment on the i2 assembly unit

refrigerant evacuation process resulting in savings of $110K and reducing injuries by 50 percent.

Trane Residential - Quality Team Leader 2003 to 2005

Managed and led quality system function, maintenance and continuous improvement efforts. Performed, analyzed and

diagnosed problems with equipment, tooling, and process methods. Managed and provided technical leadership to engineers,

technicians, and hourly employee quality control inspectors.

• Researched and implemented an improved shipping container packaging method system which resulted in zero

damaged products to the customer and savings over $100K.

• Led, coordinated, and directed engineer and supplier team paint line component conveyor tooling improvement

process that reduced paint line down time, scrap parts and improved efficiency

• Established and implemented a braze certification, recertification, and audit operation process

Trane Residential - Production Leader/Supervisor 1999 to 2003

Managed, supervised, successfully integrated processes, teams, hourly employees and resources to achieve daily safety,

quality, production, cost, and hourly employee development for assembly line production and support cost centers (Tool &

Die, Coil, Tube).

• Developed and implemented a documented Fin Press Die preventive maintenance schedule and procedure

• Implemented daily quality audit report for real time feedback to assembly line employees

• Led team in development of improved unit refrigeration system evacuation process

• Partnered with maintenance team to develop an improved unit final test system application that resulted in reduced

run test failures.

Ramon F. Carrillo 1

US Navy - Quality Assurance Officer, Fallon, NV 1996 to 1999

Managed, supervised, inspected, and certified maintenance component repair actions. Directly managed and held ultimate

responsibility for aircraft component readiness certification program. Supervised and managed five Senior Petty Officers

responsible for specific component systems:

• Developed and coordinated an aggressive plan to ensure compliance of newly published Operation Naval

Instruction, Naval Aviation Maintenance Program. Achieved outstanding results on Commander Naval Air Pacific

Inspection.

• Identified and implemented a corrective action procedure for work environment, tools, and equipment

discrepancies which reduced unnecessary man hours and dollar expenditures.

US Navy - Airframes Branch Chief Petty Officer 1979 to 1996

Managed and directed the production/administrative efforts of twenty technicians in the repair overhaul, manufacture, and test

of aircraft components for hydraulic, weld, and non-destructive inspection (NDI) work centers:

• Coordinated and managed resources that optimized production efforts that resulted in 95% Aircraft

Component repair issue rate of Aviation Supply assets and deployed Carrier Air Wing Squadrons.

• Engineered and coordinated the installation of an advanced cooling system for the Boeing F/A 18 Aircraft

Hydraulic Servo Cylinder Test Station which improved operational readiness by 25 percent.

EDUCATION:

BS Professional Aeronautics, Embry-Riddle Aeronautical University

Continuing Education and Workshops

• Experienced People Leader Roadmap, 2013/2014

• Coaching for Performance, 2013

• 5S – Sort, Stabilize, Shine, Standardize, Sustain, 2009

• MODAPTS – Modular Arrangement of Predetermined Time Standards, 2009

• Applied Industrial and Applied Office Ergonomics, 2008

• Lean Systems, 2008

• M&A Black Belt, 2004

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