Customer Service Sales
Resume:
Work Experience:
**/****-*/**** ********* Manager in training
Domino's Pizza
Pflugerville, TX 78660
I supervised employees, managed shift changes, also
calculated payroll for the accountant. Daily I processed food orders, and
managed inventory and ordered supplies. Customer service was very important
and was handled face to face or over the phone. I also counted money,
balanced the registers and made deposits on daily basis. As a shift leader
I typically worked with little to no supervision.
I left Domino's Pizza because I was moving to another town for college.
4/2004 - 2005 Cashier & Gas Attendant HEB Grocery
201 FM 685
Pflugerville, TX 78660
The station was only big enough for one person, so I
worked with little to no supervision. Being alone, I was in charge of all
customer complaints, concerns and daily tasks. Also balanced cash and made
deposits. I was also required to monitor competitor gasoline prices, stock
the counter as well as serving customers with assistance.
I left HEB Groceries to find a company with better insurance options.
06/2005- Present Receiving, Inventory, Supervisor, Claims Wal-Mart
1205 East Admiral Doyle
New Iberia, LA 70560
I supervised, managed and maintained a department to meet
high standards of retail sales. I have excellent customer service skills to
ensure that customers will become return shoppers, and are completely
satisfied with their shopping experience. I also know ten key by touch, and
is computer literate. Currently, I work as a receiving clerk. I maintain
documents, file paperwork, manage shipping and receiving duties, as well as
contact vendors. I am appointment different tasks by management daily that
do not typically fall in the area that I work. For example, I am asked to
help other stores in the surrounding areas when they become overwhelmed. I
was also appointed to be in charge of our recycling program. I must
maintain all areas and aspects of a successful program. I do monthly
reports based on profit earned from our recycling program. These reports
are made in Microsoft office and Excel. The reports are presented to the
management staff as well as the employees of the store. I am currently
trying to expand my career and knowledge outside of retail. I would like
to focus on industry, sales, and master office duties.
Education:
08/2000 - 05/2004 Pflugerville High School
Pflugerville, TX
Top 12% of class, GPA: 4.48
08/2007 - 05/2009 Temple College
Temple, TX
Degree plan - General studies
08/2009 - 05/2010 Austin Community College
Austin, TX
Degree plan - Biology
GPA Fall 2009: 3.67
08/2010 - 05/2011 University of Louisiana at Lafayette
Lafayette, LA
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