Management Manager

** ****** *****, ********, ********, CV* *PQ

Gurprit Sandhu Assoc CIPD

Personal Profile

An experienced Human Resources professional with a comprehensive and strategic

understanding of HRM, business and technical issues and organizational change. Excellent

knowledge of all areas of Employee Relations, including employee benefits, labor

management, TUPE, Mobilization, union relations etc. Implementing HR policies and

strategies in line with legislation and company policies and procedures, legalities of

employment law.

Experience

Sept 14 Present

Care UK London

Regional HR Manager

Working closely with the Hospital Director’s at North East London NHS Treatment Centre, St

Mary’s (Portsmouth), Southampton and Will Adams (Gillingham); contributing and providing

accurate, timely and business focussed commercial HR advice to operational management

within the units. My principle duties and responsibilities are:

• To manage and actively participate in the delivery of HR services based firmly on

business needs and to agreed targets and deadlines

To work closely and alongside operational management to improve the recruitment

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and retention of staff at all levels

To provide accurate and commercial HR advice to managers on the application and

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interpretation of Care UK HR policies and on operational case work

To ensure that HR policies and procedures are disseminated and interpreted correctly

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within the unit and to work assertively to ensure that operational people related

management practice reflects Care UK policy

In conjunction with the HR director to provide guidance and support to both

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management and staff relating to the application of current and forthcoming

employment legislation

Ongoing review of current working practices and policies and best practice HR

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initiatives

Ensure manpower planning process are in place that incorporate staffing

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requirements against operational demand, in particular medical staffing

• Review site based key HR metrics and to produce and lead bespoke remedial plans

as necessary, for example retention

To work with the unit operational teams, divisional HR and Group HR as appropriate,

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to ensure a training needs analysis is undertaken at the Centre and that a training

plan is generated and delivered incorporating both management development and

mandatory training compliance

Assist the local management teams to meet all regulatory requirements relating to

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statutory bodies such as the Care Quality Commission.

Dec 13 Sept 14 Celesio Group Coventry

Employee Relations Project Manager

• Project Managing a Change Management project, involving 1500 colleagues

throughout the Home Delivery Network covering the whole of the UK.

Ensuring the project plan deadlines are being met and communicating and engaging

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with all key stakeholders throughout the project and attending board meetings on a

weekly basis.

Currently I have 10 Employee Relations Advisors and 4 HR Administrators reporting

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into me and working closely together as a team to ensure meaningful consultations

meetings are being done in a timely manner.

Ultimately responsible for planning, directing and co coordinating activates within the

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HR work stream and to manage and implement the tasks throughout the plan. I am

also responsible for planning, scheduling, reporting and monitoring on all HR Related

activities and determining business requirements and translating requirements into

operational plans.

The change management project once implemented will see a cost savings circ £2

•

4m a year which I am responsible for achieving as part of the change management

project and ensuring a smooth transition at the end of the project.

Also involved with all aspects of employee relations and dealing with Area Managers

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for the Southern Area of the UK and case managing ER cases which involve high risk

cases and vary from disciplinary cases to absence management.

Aug 13 – Nov 13

Autism West Midlands Birmingham

Employee Relations Advisor/ER Manager (Contract)

• Developing and implementing strategies to drive and build charity and to move it

forward.

• Managing all aspects of employee relations issues such as absence management,

disciplinary, grievances etc.

Assist and support the management team to effectively manage their employees in

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line with charity policies and procedures and also in a legally compliant manner as

well as chairing any such meetings.

Responsibility of 2 HR Administrators in the absence of the Head of HR

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Ensuring that there was effective and relevant training and development in place for

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management to ensure that they had the relevant tools and guidance to manage their

employees across the multi functional homes and registered living accommodations.

Having knowledge about Autism and the impact it has on the employees as well as

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the patients that the Charity cared for.

Dealing with any employment tribunal claims that the charity may receive, and

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ensuring the ET3 responses were completed in a timely manner, bundles prepared

and all pre hearing meetings were attended and tribunal was seen through to the end.

Jan 12 July 2013

Peninsula Business Services Hinckley

Employment Law Consultant

• Role was a complex case worker, dealing with complex employment law queries and

assisting clients through the legal processes that need to followed, for example TUPE

situations.

Providing bespoke employment law advice to a vast variety of businesses, such as

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care homes, education, construction, retail, Medical defense Unit (MDU), National

Farmers Union, FISH, National Meat Federation and many more

Delivering commercially focused employment law advice and helping clients avoid

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unnecessary legal challenges

Providing advisory skills to support clients and build relationships

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Ensuring compliance with the latest employment law legislation

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Supporting clients through all aspects of employment law and human resource

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management through telephone advice and case management on a wide range of

HR and employment matters

Providing advice which supports the business needs of the individual clients where

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possible, without compromising the fairness of the case management or the

indemnity

Reviewing client documentation as required

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Working in a high pressurized and fast paced environment, exceeding all SLAs

•

March 08 – Jan 2012

Compass Group UK & Ireland Birmingham

Employee Relations Advisor

• Providing employee relations advice in line with company policy, procedures and

current legislation, which includes absence management, grievances, case managing

disciplinary, TUPE, family friendly policies and dealing with any appeals that come in.

Advice also involves mitigating risk to the business and to be commercially sound.

• Coaching managers on employee relations issues and ensuring they have the

relevant tools and guides to manager their employees

• Trade Union experience

• Advising on labor reductions to save costs throughout the business and ensuring

redundancy is the last resort

• Working together with Senior Advisors to agree and implement change strategy that

support both the team and business objectives

• Involvement with Employment Tribunal claims, preparing information for the claims,

bundles and liaising with the ER managers and attending tribunals on an adhoc basis

to give witness statements

• Advising on CRB, Security clearances that are vital for parts of the business

• Team Co coordinator secondment for 3 months to cover Senior Advisor, project

managing, induction for new managers at senior level

• Working alongside HRBP’s with change management projects

• Re writing policies and procedures and ensuring that they are in line with legal

requirements

• Co ordinate and deliver HR procedures training to the business as required

• Negotiating with staff on terms and conditions of employment

Oct 07 – Feb 08 Eaton Electrics Birmingham

Human Resources Administrator

• Advising and supporting in HR Related issues, ensuring compliance with company

policy and procedures and legislative requirements

Act as administrative support for the HR team, being focal point of contact for the

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customers of the HR Function

Responsibility of adverting and recruiting for internal and external vacancies

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Providing HR service to managers on ER issues and conducting meetings with

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employees on various ER issues

• Working alongside H&S Manager, reviewing existing policies and practices and

updating and changing if necessary

March 06 – Oct 07 Georg Fischer Sales Ltd

Coventry

Human Resources Administrator

• Administering payroll for all salaried staff in the UK, and maintaining payroll

deductions

Maintaining Human resources computer system, managing holidays, sickness, payroll

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and training

Processing expenses, managing accounts, journals and sales ledgers

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Liaising with inland revenue, ensuring Tax and NI being paid on time along with

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completing P11’s

Liaising with recruitment agencies, processing new starters and leavers

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Advising managers on ER issues and being involved in D&G, absences etc

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Aug 01 – April 07 Asda Stores

Coventry

Personnel Clerk

Day to day running of HR department

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Using PeopleSoft and Kronos for payroll processing such as holidays, sickness

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Projecting sales and wage forecasts for coming weeks

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Managing KPI’s

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3 month Mobilization Project in Northern Ireland, setting up the HR department,

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training employees on Asda’s policies and procedures, and how to move the business

forward and aligning the company mission statement to everyday working.

March 1999 – June 2001 Various Customer Service/ Retail Roles for Next, Curry’s, JJB

sports and Littlewoods

Education and Qualifications

MSc HR Management & Business, Aston University

2008 – 2010

BA Business Administration, Nottingham Trent University

2003 – 2004

HND Business & Marketing, Birmingham College of FT&C Studies,

2001 – 2003

A Levels Accounts & General Studies

1999– 2001

AS Level Business Studies & Government & Politics, Havering College,

London

G.C.S.E’s 6 A C passes including Math’s & English, Little Ilford

1994– 1999

Comprehensive, London

References

References available upon request

Willing to relocate

Contact this candidate