Systems Administrator and Software Developer

Kenneth L. Goodwin

** ************ ******** ** ********, N.J. 08525

(609) 915- 4514 ****************@*****.***

Summary of qualifications

Business focused Computer Scientist with experience in software design and development, networks, systems

administration, and hardware architecture in the insurance, transaction processing, entertainment, and retail

markets. Strengths include troubleshooting and problem solving skills, performing administrative duties

including budgetary responsibility and contractual reviews as well as vendor and project management. An IT

Generalist with a broad spectrum of knowledge and experience.

Recent Technology Summary

Hardware:

Servers - Dell Poweredge, HP Proliant, Sun Microsystems UltraEnterprise systems

Disk Subsystems - Adaptec and HP Hardware SATA RAID, SUN Ultra-Scsi and T3 SAN, IOMEGA

and Snapserver NAS

Networking - Cisco, Bay Networks, Juniper/Cisco firewall integration, Netgear, F5 Big-IP, Barracuda

Networks

VOIP/PBX/IVR – AT&T Definity, Altigen, Verbatim VoiceMail, Interactive Intelligence

Software:

Operating systems - Linux – Ubuntu, Redhat, Centos; AT&T UNIX, Sun Microsystems – SunOS,

Solaris, UCB BSD, Windows XP, 7, Windows NT server, Pyramid Technology Dual Universe OS/X,

Languages - C, Informix ACE, Assembler, Korn, Bourne, Bash, AWK, SED, M4, Postscript

OS Applications - Veritas Volume Manager, Solstice Disk Suite, Sun HA Cluster, Linux LVM,

NAGIOS, Wireshark, SENDMAIL, OPENFIRE, IPTABLES, NFS, POSTFIX, YUM, APT, RPM,

NTPD, FTP, SUBVERSION, Apache, Tomcat, JBOSS

Business Applications - Microsoft Office, Project, Visio, Exchange

Database Platforms - MySql, PostgreSql, Slony, Informix

Protocols: ISDN, Frame Relay, IPSEC VPN, T1 ESF, TCP/IP, NTP, SNMP, IMAP, POP3, SMTP,

DNS/BIND, HTTP/HTTPS, DHCP, NAT, FDDI, Fiberchannel, Ethernet, PPP

Core Competencies

System design and administration on multiple High Availability hardware and OS platforms.

Programming includes OS kernel work, utilities, database, and applications development.

Knowledgeable in Windows operating systems, applications, hardware installation, and troubleshooting.

Configuration of network equipment and management software from multiple vendors.

Programs in a variety of languages and learns new lang uages quickly. Code level understanding and debug

level familiarity with C++, PHP, Python, BASH, CSH, and Perl. Strong code optimization and process

automation skills. Programming expertise in Assembler, C, Korn Shell, Fortran, and Cobol.

Builds Secure Web, FTP, and CHROOT environments.

Experienced with multiple database management systems.

Data Center Manager, Data Center Construction, and Relocation Project leader.

Work Experience

System Administrator, Software Developer

ProfitPoint, Inc, Clifton Heights, Pa September 2008 – October 2012

Configured and managed the Sun Microsystems based Datamark Payment Card platform.

Migrated Datamark application from Solaris to LINUX while upgrading it to run on Informix 10.

Key design team member to develop a more robust JBOSS based transaction processing platform

Key team member in project to build a new Merchant Access Portal for client support and reporting.

Wrote packet converter to translate ISO 8583 based gift card packet formats to/from V isa2 based packet

formats for transaction processing as well as many utility, alert, and control systems.

Worked as part of a team to establish a redundant data center at a VMWARE based cloud provider.

System Administrator, Software Developer

Datamark Business Unit, SVS/Comdata Corporation, South Brunswick, NJ October 2004 – September 2008

Responsible for the management of the New Jersey data center and network infrastructure.

Assisted in the migration of the production systems to Comdata’s main data center in TN.

Continued development of the DATAMARK applications software and hardware architecture .

Manager of Information Systems

Datamark Technologies, Inc/ IMPOWER.COM North Brunswick, NJ May 1999 – October 2004

Systems administration and technical support for a real time 7X24 transaction processing environment.

Managed two person technical support team .

Worked as part of a team to build a transaction processing B2B web site.

Rewrote production code for original transaction processing system improving performance and

eliminating stability issues.

Performed as Informix DBA. Wrote critical scripts to stabilize database platform and improve reliability.

Worked with engineer to design a custom serial communications intercept circuit to support a lucrative

pilot loyalty program for major international client.

Led applications programming group in team effort to design new distributed multi-tier transaction

processing and database architecture which was scalable to support millions of transactions per minute.

Worked with IVR consultants to build new end user configurable and database driven IVR customer

support system based on my designs. Worked to standardize company’s IVR based services int o product

lines eliminating all of the per client custom programming requirements of the I3 platform and turning a

cost center into a profit center. Wrote IVR call acccounting and analysis system.

Key player in outsource deal negotiations for migration of card terminal dialup conne ctions to third party

provider decreasing associated bottom line costs by 35% thereby improving profitability.

Redesigned client reporting system improving user experience resulting in a significant 98% decrease in

the associated monthly operating costs.

Managed relocation of company and data center from North Brunswick location to Dow Jones Corporate

Campus in South Brunswick during merger with IMPOWER.com

NJ State Medical Underwriters, Inc. 1978 -1999

Manager of Advanced Systems and Technology Group 1993-1999

Systems administration, second tier problem troubleshooting and resolution, technology research, and

network design, upgrade, and management.

Provided technical leadership in support of the ORACLE applications development group.

Managed team of 5 people porting database system to Sun Solaris and operations team of 3 people.

Responsible for managing capital budgets of up to two million dollars.

Provided technical support assistance on special projects for Vice President of Information Services.

Supervisor of Systems and Research 1987-1992

UNIX Systems Administration and Operating Systems programming.

Managed Operations support staff of three.

Performed all research related activities into new technologies to be applied to business initiatives.

Designed and built state of the art computer network supporting over 200 employees.

Senior Systems Programmer – 1981-1986

Created numerous source code enhancements to operating system.

Created numerous utilities and support libraries.

Reworked database utilities and libraries substantially improving performance and functionality.

Designed hardened computer room and managed system relocation to the new facility.

Applications Programmer 1978-1980

Built transaction processing subsystem for custom medical malpractice system.

Wrote DBMS maintenance utilities,

Reworked investment accounting system substantially improving the performance, reliability, and

functionality.

New York Institute of Technology

Computer Graphics Laboratory 1976-1978

Computer Animation Research and Video/Movie production

Systems Administrator and movie production support

Wroted utility programs in C and Bourne Shell

Ported SAIL graphics programs to C language.

Education

NY Institute of Technology

Old Westbury, NY

Bachelor of Science in Computer Science, Cum Laude, GPA 3.4

NYIT Computer Graphics Laboratory - Associate Member and employee

Professional memberships

Association for Computing Machinery

Member of special interest groups in computer graphics, artificial intelligence, and operating systems.

USENIX Association

Published technical paper regarding major performance enhancements to the UNIX System V operating

system.

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