C harlene M c M ullin
** ***** ****** #***, *********, NJ 07111
**************@*****.***
ADMINISTRATIVE ASSISTANT I
Administrative Assistant experienced in diverse and confidential capacities, including supporting corporate
executives and attorneys. Comfortable in a fast-paced environment. Excellent track-record for use of
discretion and good judgment on sensitive matters. Experience in developing relationships at all levels of
management and working as a team. Organized, with emphasis on follow-up. Ability to adapt skills to
changing needs and integrate new procedures. Excellent skills in Microsoft Word, Excel, PowerPoint and
Outlook
PROFESSIONAL PROFILE
AIG, New York, NY
10/12-Present
Administrative Assistant I (Reinsurance Legal)
Deputy General Counsel, Chief Reinsurance Legal Officer, 3 Senior General Counsels, 2 Assistant
General Counsels
• Heavy and complex domestic & international travel.
• Issue Litigation holds.
• Review and approve office supply and technology related requisitions to ensure that department
budget is maintained and not exceeded.
• Help manage the calendars of team members and work effectively with other administrators and
meeting participants to efficiently and effectively schedule meetings.
• Adept at working around conflicts in a proactive and skilled manner and keeping manager aware of
updates.
• Prepare and submit expense reports and check requests on a timely basis.
• Assist with projects requiring analytical and organizational capabilities.
• Answer and screen incoming calls in a professional manner while providing assistance and obtaining
accurate. information,
• Manage incoming/outgoing mail, overnight shipments and other deliveries to clients, vendors or
internal recipients.
• Create and maintain filing systems for the department.
• Perform other administrative functions to support the business as requested.
• Act as a liaison between department and building facilities management, technology dept.
• Demonstrated high degree of professionalism in executive interactions.
• Perform routine tasks such as those related to weekly staff meeting communications/dial-ins/room
set up; weekly report.
• Collection/distribution; ad hoc group directory and org chart updating upon changes in group.
• Responsible for confidential and time sensitive material.
• Coordinate and plan department-wide events including group meetings, off-sites, outings and
receptions taking care to stay within prescribed budget.
• Oversee department space usage, coordinating all moves, renovations, space upgrades, etc.
Mercer, New York, NY
4/07-10/12
Senior Administrative Assistant (Retirement)
Partner, 3 Principals, 3 Senior Associates
• Managed consultants calendar; schedule meetings i.e. quarterly reviews, project meetings, internal
and external client focused.
• Exercised judgment and making decisions to promote smooth workflow in the team.
• Ensured client demands are met, keeping team members informed of information that affects
workflow and service delivery.
C harlene M c M ullin
64 Union Avenue #402, Irvington, NJ 07111
**************@*****.***
• Drafted and edited correspondence, produce letters, reports, memoranda, forms, schedules.
• Established, maintain and manage client subject files, personal working files, and legal plan
documents as applicable.
• Coordinated production of documents using available resources, peer review samples before final
document production/distribution and ensure quality control of final product.
• Managed outgoing mail, overnight shipments and other deliveries to clients, vendors or internal
recipients.
• Contributed to accurate client/project budget management through accurate and prompt time entry.
• Scheduled travel arrangements international and domestic travel and produced detailed itineraries.
• Assisted in event planning including acquiring conference rooms a rrange for and set-up
videoconferences.
• Utilizing in-house Mercer systems, Webcas, Web time, Seamless Web, OneFacility, People link.
• Researching information and data.
• Edited and created documents using PowerPoint, Excel & Word while ensuring all documents
produced adhere to Mercer's global identity/document standards.
• Invoices: Processed departmental client-based invoices for payment with accounts payable. Review
invoice, determine appropriate person for approval, appropriate cost center, and send to Accounts
Payable.
• Established routine tasks that become AA responsibility on an on-going basis.
• Heavy event planning and management.
• Yearly Proctoring for the Society of Actuaries exams.
Independence Blue Cross, Philadelphia, PA
3/02-12/05
Senior Administrative Assistant (Member Appeals)
3 Senior Medical Directors
• Scheduled appointments, meeting & conference calls.
• Extensive telephone (responding, screening and delegating calls, as appropriate).
• Typed, edited, proofread, and prepare correspondence and presentations and executive reports.
• Assisted in creating & editing PowerPoint presentations as needed.
• Assisted in tracking various data in Excel.
• Established and maintain filing system.
• Managed travel arrangements domestic and international.
• Sorted and distributed mail and faxes.
• Ordered office supplies.
• Prepared and process time/expense reports and invoices in a timely basis.
• Act as a liaison between department and building facilities management, technology dept.
• Strong computer skills (Word, Excel, PowerPoint, and Outlook).
• Interacted with all levels of management, support staff, and clients with strictest confidence,
professionalism and respect.
• Professional and positive attitude and appearance.
• Arranged meetings, luncheons.
• Maintained records of ongoing work within the department and advise of status.
C harlene M c M ullin
64 Union Avenue #402, Irvington, NJ 07111
**************@*****.***
• Dictation.
Temporary Assignments
Mercer
Solomon Page
5/06-4/07
Senior Administrative Assistant
Educational Advancement Alliance
12/05-5/06
Executive Assistant-Seasonal position
Contemporary Staffing
6/01-3/02
Independence Blue Cross
Senior Administrative Assistant
AIG
9/00-6/01
Legal, ISG/DBG, AIU Commercial Lines, Asia American Division
Sr. Administrative Assistant
EDUCATION
Rutgers University –Paralegal Certificate Legal Studies - August 2011
Clarkstown High School North. HS Diploma-1985