Customer Service Data Entry
Resume:
Melanie Johnson
*************@*****.***
Dear Sir/Madam,
My name is Melanie Johnson. I am interested in obtaining a career within the healthcare
field. I just recently graduated from the University of West Florida with a bachelor’s degree in
Health Science. My degree was also accompanied by a certificate in Medical Informatics. I also
recently have completed the NAPSRx training and received a certificate in pharmaceutical sales.
I am currently researching healthcare related job opportunities in my area. I am eager to begin
my career path with outstanding leadership skills and the ability to grasp new concepts. I would
like become part of an energetic, positive team where I can utilize my skills and knowledge to
grow with the company. Thank you for your time and consideration.
Regards,
Melanie Johnson
_
COMPUTER SKILLS
Microsoft Outlook
Typing
Ten key
Computer/Data Entry
Microsoft Office 2013 Word/Excel/Access/Power Point
Quick Books
SAP
Data Team
Claim filing
Integri MSB
EMPLOYMENT
LeBeau Family Dentistry (Aug 09 – Aug 2014)
Dental Assistant
Proposing treatment plans and costs to patient
Scheduling patient appointments
Insurance Claims
Handling of Patient Records
Accounts Receivable
Accounts Payable
Collection Accounts
Ordering Supplies
Assisting the doctor with surgical and non-surgical procedures which
consist of the following:
o amalgams
o composites
o crowns
o root canals
o surgical extractions
o implants
o dentures/partials
o orthodontics
o bleaching
x-ray processing
Lab work which consist of utilization of stone material for the purpose of
creating retainers, night guards, bleaching trays and study models.
Pilot Catastrophe Services (Sept 08 – Mar 09)
Insurance Adjuster
2
Made contact with all insured customers. Set up appointments.
Inspected insured’s risk.
Researched each insured’s policy.
Created estimates for the insured’s damages.
Used Integri MSB program.
Closed claims.
Construction Resource Solutions (Mar 07 – Jul 08)
Office Manager
Payroll processing, accounts receivable, accounts payable, tax filing,
Receptionist, Human Resources,
Experienced in Quick Books, Excel, Microsoft Word, Ten Key, Outlook,
etc.
Dr. Ford, D.M.D (Feb 05 – Mar 07)
Front Desk Receptionist/Dental Assistant
Scheduling appointments, insurance processing
Assisting in dental procedures such as extractions, root canals, crowns,
bridges, fillings, etc.
X-rays and general lab work
Integrity Music, Inc.
Customer Service/Accounts Receivable Clerk (July 02 – Feb 05)
Data Entry
Payment processing
Excel spreadsheets
Accounts receivables
Customer Service
_EDUCATION
3
• NAPSRx: National Association of Pharmaceutical Sales
Representatives Certificate.
CNPR#619152015
• BLS for Healthcare Providers
(CPR and AED) AMA Certified, Expiration date: 2/2016
• University of West Florida
B.S. in Health Science: Aging Studies.
Graduation date: December 2014
• University of West Florida
Certificate in Medical Informatics
Graduation date: December 2014
• Pensacola State College
A.A. in Pre-med, Pre-dental, and Pre-Vet.
Graduation date: May 2013
• Alma Bryant High School
Courses taken: Business office education, typing,
accounting, health care and business Law. I was a member
of Future Business Leaders of America and the DECA
Club.
Graduation date: May 2003
REFERENCES UPON REQUESTS
4
Contact this candidate