Project Quality Assurance

Location:

Toronto, ON, Canada

Posted:

February 13, 2015

Contact this candidate

Resume:

Ahdam E. Dour

* **** ****** ****, ***** *** 416-***-****

Toronto, Ontario, M5C 3C5 *****.****@*****.***

Key Qualifications:

• Six years of functional experience in Project Coordination and in Quality Assurance

• In depth knowledge of coordinating activities between several different departments, such

as marketing, R&D, and management.

• Excellent interpersonal skills, combined with the ability to communicate (both verbally

and written), and deal effectively with systems development and technical support

personnel.

• Six years of experience in managing multiple projects to meet strict deadlines.

• Six years of experience working in a fast-paced and dynamic working environment

within both the business industry and the government.

Relevant Skills:

• Six years of project management skills.

• Demonstrated ability to research and consolidate information.

• Ability to maintain confidential information.

• Exceptional communication skills in several languages (English, French, German)

• Excellent organisational and time management skills.

• Ability to manage and coordinate projects over the scope of multiple departments.

• Strong experience in Quality Assurance.

• Profound ability to coordinate, track and report on all projects in a timely manner.

Accomplishments:

• Was a member of the Service Ontario team that developed and created their “OneSource”

project, serving as both a Project Coordinator and Functional Tester. As such, was a key

factor in broadening the scope of the project, coordinating it with teams across Ontario

and with outside contractors located in New Zealand.

• Accomplished fruition of four projects simultaneously by incorporating several of the

best practices, allowing each project to be of quality.

• Was a member of the CIBC BIM team, in which I was responsible for coordinating

projects across their six lines of business, of which were responsible for over 18,000

employees.

Additional Skills:

• Exceptional experience in creating and executing Test Plans, Test Scenarios, Test Cases,

and other QA documents.

• In-depth understanding of all aspects of Quality Assurance.

• Six years of experience in understanding the technology environments, development

lifecycles, and architectural frameworks.

• Vast experience in testing web-based applications and enterprise solutions.

• Four years of experience in HTML development for both public and private sectors.

• Experienced in many software including; Macromedia Dreamweaver, Microsoft Office,

UAC, COBOL, JCL, HPQP, and many more.

Employment History:

Service Ontario May 2013- Sept. 2013

Project Coordinator, QA Analyst & Translator

• Assisted with planning projects, project documentation and relevant information.

• Ensured that all commitments were met in accordance with the goals and objectives of

the project.

• Managed and coordinated activity changes.

• Coordinated all relevant department activities to ensure smooth workflow.

• Scheduled and organised meetings, workshops, walkthroughs, including preparing

supporting materials.

• Assisted project management with preparing the project budget, and tracking against

actual cost.

• Identified problems and issues, ensuring that they were escalated to the proper locales.

• Acted as administrative support to project management on projects.

• Identified and analysed project risks.

• Prepared and maintained project schedules, meetings, and training development agenda.

• Recorded meeting minutes and action items.

• Worked closely with software developers to ensure that all their requirements were met,

and then escalated their work to the next step.

• Performed UAT and Functional Testing throughout the project lifecycle.

• Created test plans, test matrixes, and other testing documents.

• Performed System Integration, Regression Testing, and GUI Testing.

• Performed analysis of user requirements for new small computer systems and services

requests for enhancements to existing small systems.

• Ensured efficiency of individual programs by designing adequate test data and

monitoring input/output information.

CIBC May 2009 – Sept. 2011

Project Coordinator, QA Analyst & French Translator

• Prepared and maintained projects in accordance with corporate regulations.

• Coordinated projects across six departments, consisting of 18,000 Employees.

• Assisted with French translations, to and from English.

• Assisted in developing and designing web-based applications.

• Planned, organised and managed daily projects and workflows.

• Planned and recorded daily SCRUM meetings.

• Analysed business requirement documents, development design documents, and created

tutorials, guidelines and test case requirements based off of the results of the analysis.

• Developed and published web-based content for the CIBC VISA website.

• Tested and updated web-based content, to ensure accuracy.

• Performed QA testing in a variety of styles; Stress Testing, Performance Testing, Security

Testing, Integration Testing, Regression Testing, and many more, through the use of self-

created Test Scripts.