Neeraj Rajagopal
Mob: +1-508-***-****
Address :- 18537 E Arrow HWY, Apt F107,Covina,91722
Email: ********@*****.**.**,***************@*****.***
PROFESSIONAL SUMMARY:
Over 8+ years of Experience in IT industry as a developer with experience
in total life cycle of software development applications involving Design
Analysis, Development, Maintenance, Implementation and Testing.
5+ years of experience in IBM WebSphere Commerce Developer Suite.
Over 5+ years of experience in programming using Java,j2ee,JSP,Jspf,IBM
db2,pl/sql,javascript,jquery,EJB,Ajax.
Strong Knowledge of e-commerce retailing.
Experience in developing and maintaining US retailer sites.
Full functional knowledge of OOO Development and Design.
Strong working experience in designing, development & testing.
Good Knowledge in using jsf2.0,EJB3.0,JPA2.0
Experience in writing UNIX shell scripts (k shell, Bash) for file and
process manipulations.
Involved in gathering business requirement and designing functional
specifications.
Participated in discussions with Project Manager, Business Analysts and
Team Members.
Experience in using IBM rational suite like Clear Case for versioning and
Clearquest for Change management process in the organization, also has
experience in VSS (Virtual Source Safe) .
Also used Remedy,Git,Starteam.
Strong analytical, problem solving skills, excellent communication and
interpersonal skills.
Proficient in using Microsoft Word, Power Point and Excel.
Experience in working with offshore/onsite teams and provided 24*7 on
call production support.
Experience in leading team with more than 5 people.
Holding a valid H1-B work permit VISA.
Currently at LA(CA) for an onsite project.
EDUCATION: Bachelor's (B.Tech) in Electronics and Telecommunication, 2006
COMPUTER SKILLS:
Development Tool IBM WebSphere Commerce Developer version 7
Data Base Tools Squirrel, SQL developer, DB2 command center
Monitoring Tools Keynote, Tealeaf
Languages Java/J2ee,SQL, PL/SQL, UNIX Shell Scripts, Javascript,
Jquery
Operating Systems Windows 7,XP, UNIX-AIX.
Software's Used HTML, XML, Microsoft Office Suite (Word, Excel, Access,
PowerPoint, Visio and Outlook).
PROFESSIONAL EXPERIENCE:
Summary of Work experience
. Infosys Ltd. Aug '06 - till date as Technology Lead
CERTIFICATIONS
. IBM WebSphere Commerce V7.0, Application Developer certified
. Infosys PR 101 J2EE Foundation Certification
. Infosys Quality Foundation Certification
. Infosys PR 201 J2EE Basic Programming Certification
AWARDS,APPRECIATIONS AND ACHEIVEMENTS
. Awarded the "On the Spot Award" Appreciation.
. Awarded the "Most Valuable Player" technology analyst role for the
quality of work done in Infosys.
. Awarded High 5 appreciation at the staples.com client location for the
quality of work done in maintaining the staples.com application
PROJECTS WORKED ON:
1. Southern California Edison
Location : Los Angeles, US
01-Aug-2014 to till date
CLIENT DETAILS:-
Southern California Edison is the primary electricity supply company for
much of Southern California
PROJECT DETAILS:-
The project proposes development and maintenance of an e-commerce
application which is categorizing utility services for customers and
businesses. Sce.com is having end-customer facing website which is built on
WebSphere portal which communicates to WebSphere commerce.. The project
utilizes WebSphere Commerce Server v7.0 Fixpack 7, FEP6 and mainframe as
backend. Sce.com stores are build on Extended Sites store and B2C business
model.
RESPONSIBILITIES:-
As a Technology Lead,
. Involved in the requirement gathering and requirement analysis.
. Involved in designing High Level Design (HLD) and Low Level Design
(LLD) documents.
. Mentoring team members on WCS concepts and building applications.
. Worked on Catalog Subsystem for customizing catalog navigations,
product associations for merchandising.
. Dataload utility for Catalog.
. Worked on Member subsystem for creating Organizations, Users, Profile
management, Access Control Policies and Authorization for member
groups.
. Worked on Marketing Subsystem for creating e-Marketing Spots, content
spots and Web activities.
. Coordinating daily calls with client and with offshore.
. Participate in support activities to identify and fix system issues.
Work with different teams to coordinate and bring the issues to a
closure within the SLA.
2. Staples.com
Location : - Trivandrum, India
Mar-2014 to Jun -2014
CLIENT DETAILS:-
Staples is the world's largest office products company. We're committed to
making it easy for our customers around the globe to buy a wide range of
office products, including supplies, technology, furniture, and business
services. With $27 billion in sales, Staples serves businesses of all sizes
and consumers in 27 countries throughout North and South America, Europe,
Asia and Australia
PROJECT DETAILS:-
Development project for implementing Buy Online Pick up in store
functionality in staples.com. Worked as the lead in managing a 7 member
team.
This involved core development changes in Order and Catalog subsystems.
Driven and executed from Offshore
RESPONSIBILITIES:-
As a Technology Lead,
. Involved in the requirement gathering and requirement analysis.
. Prepare and estimate the functional requirements
. Involved in designing High Level Design (HLD)
. Mentoring team members on WCS concepts and building applications.
. Implemented commerce commands for customizing business requirement.
Developed new Task commands and Controller commands
. Worked on Order subsystem extensively to provide the Pick Up In store
capabilities. Customize the existing WCS commands to include new
business logic.
. Worked on Catalog subsystem to include item level attributes which
define the pick up capability.
. Interact with external inventory systems to check the store
availability of items.
. Work Closely with the offshore and onsite team
. Coordinate weekly calls with client.
. Testing and Code review
3. Hudson Bay Company
Location :- Trivandrum, India
Nov-2013 to Mar -2014
PROJECT DETAILS:-
This is a development/maintenance project for implementing and maintaining
Buy Online Pick up in store functionality in lordandtaylor.com. This
project utilized WCS 7.0 features for development.
Development activities extensively with respect to Order subsystem to
include order level and item level pick up capabilities.
RESPONSIBILITIES:-
As a Technology Lead,
. Involved in designing High Level Design (HLD)
. Mentoring team members on WCS concepts and building applications.
. Implemented commerce commands for customizing business requirement.
Developed new Task commands and Controller commands
. Worked on Order subsystem extensively to provide the Pick Up In store
capabilities. Customize the existing WCS commands to include new
business logic.
. Work Closely with the offshore and onsite team
. Work and coordinate closely with external teams
. Testing and Code review
4. Target.com
Location : - Trivandrum, Bangalore India
July 2013 - Nov 2013
CLIENT DETAILS:-
The Target Corporation is an American retailing company, founded in 1902
and headquartered in Minneapolis, Minnesota. It is the second-largest
discount retailer in the United States, Wal-Mart being the largest. The
company is ranked 36th on the Fortune 500 as of 2013 and is a component of
the Standard & Poor's 500 index
PROJECT DETAILS:-
Development project for integrating a custom recommendation service into
the target.com site. Involved in tracking user activities through front end
coding to capture the data at the recommendation engine so that user
preferences can be served.
RESPONSIBILITIES:-
As a Technology Lead,
. Involved in designing High Level Design (HLD)
. Prepare and estimate the functional requirements
. Mentoring team members on WCS concepts and building applications.
. Work extensively in UI Coding in JQuery,JSON and Javascripting
. Mentored 3-4 freshers during the development cycle.
. Work Closely with the offshore and client team
. Worked from client location at Bangalore for a month to integrate the
changes to the existing system
. Testing and Code review
5. Advance Auto Part
Location: - Trivandrum, India
Nov 2012 - Apr 2013
CLIENT DETAILS:-
Advance Auto Parts, is headquartered in Roanoke, Virginia, and is now the
largest retailer of automotive replacement parts and accessories in
the United States after acquiring CARQUEST in October 2013. AAP was founded
in 1932 and had 2011 sales of approximately $6.2 billion. AAP operates over
3,800 stores in forty U.S. states and has over 55,000 employees.
In 2005, Advance Auto Parts purchased Autopart International, Inc. which
operates 202 stores along the Atlantic Seaboard.
In 2013 AAP Purchased General Parts Inc. including CARQUEST, CARQUEST
Canada and WorldPac for $2.04 Billion Dollars.
PROJECT DETAILS:-
An application developed for printing the Planogram of different AAP
stores. Key activities involved the entire SDLC cycle,interaction with
integration teams.
RESPONSIBILITIES:-
As a Technology Analyst,
. Involved in High Level Design (HLD) and Low Level Design (LLD)
. Single resource, worked closely with onsite team
. Prepare and estimate the functional requirements
. Java application built on JSF2.0, Richfaces 4.0, JPA 2.0.
. Interaction with AS400 teams to retrieve and update store information.
. Testing and Code review
6. Staples.com
Location:- Trivandrum,India,
Framingham,US
Jun 2009 - Oct 2012
CLIENT DETAILS:-
Staples is the world's largest office products company. We're committed to
making it easy for our customers around the globe to buy a wide range of
office products, including supplies, technology, furniture, and business
services. With $27 billion in sales, Staples serves businesses of all sizes
and consumers in 27 countries throughout North and South America, Europe,
Asia and Australia.
PROJECT DETAILS:-
This is a L3 production support and maintenance project. This is a .com
site based on WCS 7 framework. This project involves key activities like
handling production support incidents, batch job issues, work with vendors
in testing any fixes in the 3rd party product, Monthly review & reporting
of incidents, keynote report monitoring, basic aix server monitoring
activities, coordination with 3rd party teams to work on their issues,
monitoring nightly jobs, code fixes. Perform software tuning, code
restructuring & other efforts to improve the efficiency of programs.
Perform adhoc enhancements, changes to existing functionalities.
RESPONSIBILITIES:-
As a Technology Analyst,
. Maintenance for Staples.com
. Production Support for batch jobs and UI screens for the staples.com
website.
. Work on `Go Live` activities as per the Implementation plan and manage
any issues related to functionalities, user interface, performance,
etc. that may arise.
. Understand application architecture document and seek inputs from the
architecture / design team to understand the overall architecture IN
ORDER TO provide deliverables that are in line with architectural
requirements
. Manage different modules at the same time.
. Gathered business scope and technical requirements.
. Knowledge of full life cycle development for building a new system.
. Worked with multiple stake holders.
. Involved in the documentation of the design structure in the project.
. Created many test plans, work plans and data flows according to
business requirements.
. Worked as onsite lead for 1 year at Framingham, MA, US
. Reports Related Activities.
. Development for Staples Reports.
. Generating Omniture Reports.
. Tealeaf monitoring reports.
7. SEARS.com
Location:- Trivandrum, India
Feb 2007 - May 2009
CLIENT DETAILS:-
Sears is an American multinational mid-range department store chain,
headquartered in Hoffman Estates, Illinois in Greater Chicago. The official
name of Sears is Sears, Roebuck & Co.. The company was founded by Richard
Warren Sears and Alvah Curtis Roebuck in 1893 as a mail order
catalog. Julius Rosenwald took control in 1895 and expanded its sales and
profits greatly. In 1925 it began opening local department stores. The
business peaked in the 1950s and 1960s, then began a long, slow
contraction. In 2005 it was bought out by Kmart, which renamed itself Sears
Holdings.
PROJECT DETAILS:-
This project involved development and maintenance of Sears.com,Kmart.com &
MyGofer.com.
The project streamlines the process of placing orders by bringing multiple
stores under one common platform supported by IBM Web sphere Commerce
Server. The project aims at providing multi storefront capability to
support all eCommerce initiatives and enhance overall customer experience
through improvement in core web experience
The project includes development of custom store front and feature addition
over IBM Commerce server such as automatic order scheduling, shipping,
online payment, and order delivery remainders, order checkouts etc.
RESPONSIBILITIES:-
As a Software Engineer
. Involved in multiple development projects.
. Worked on ajax and SOAP WebServices.
. Involved in release and deployment activities for this site.
. Involved in complete maintenance of IT/QA AIX servers.
. Involved in hot Fix process which involves applying patches for the
Retailing WCS E-Commerce application into the IT/DEV servers.
. Involved the maintenance of WIKI portal. Creation of Checklists for
the entire Activities associated with the Release and Delivery Process
was done to track activities and streamline the activities.
. Involved in production support activities to handle both the technical
and business issues that arises in retail sites Worked on as a
developer in solving business & technical issues that were reported in
website.
. Debug front end & back end issues & proactively resolving these
issues.
. Respond to client calls & extend the support during weekends.