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Sales Customer Service

Location:
San Francisco, CA
Posted:
February 12, 2015

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Resume:

CEDRIC SIMMONS, MBA

**** ********* **, ****** ****, FL 34609 - T: 321-***-**** - ******.*******@*******.***

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**** ********* **, ****** ****, FL 34609 - T: 321-***-**** - ******.*******@*******.***

ACCOUNT MANAGEMENT / TECHNICAL SALES: ENGINEERING

Competitive Edge:

Results-oriented motivated professional with extensive technical experience impacting an organization bottom-line,

and performance through the execution of exceeding sales targets and the implementation operations strategies.

Results delivered through strategic market positioning, business development, and organizational planning. Market

expertise in water/wastewater, instrumentation & control systems and automated food processing equipment.

Job Skills:

• •

Territory sales management Creative thinker and organizational skills

• •

B2B sales Self-starter who takes initiative

• •

Market trend analysis Excels as an individual and as a team player

• •

Business development Effective listener

• •

Project management Sound engineering fundamentals

• •

Instrumentation and control systems In-depth knowledge of Salesforce

EDUCATION/CERTIFICATIONS

2010 Embry-Riddle Aeronautical University, Daytona Beach, FL (Full Time Student)

Master of Business Administration

2008 Embry-Riddle Aeronautical University, Daytona Beach, FL

Master of Science, Technical Management

1999 South Carolina State University, Orangeburg, SC

Bachelor of Science, Electrical Engineering

2011 Miller Heiman Strategic Selling Certificate

PROFESSIONAL EXPERIENCE

2014 - Current Area Sales Manager Southeast – Process Automated Systems

KEY Technology – Walla Walla, WA

Selected Achievements

• Exceeded $2 million quota by 11% in capital equipment sales

• 7 new clients added, each a minimum of $100,000

• Maximized my territory’s performance by penetrating new markets segments

generating a potential $3-4 million in annual revenue.

• Attended national and regional industry trade shows and conferences

• Recognized as having great rapport, business acumen, and attention to detail

with customer accounts.

4280 Canongate CT, Spring Hill, FL 34609 - T: 321-***-**** - ******.*******@*******.***

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2011 - 2014 Senior Account Executive – OEM Lightning & Surge Protection

DEHN Inc. - Fort Pierce, FL

Selected Achievements

• Increased sales by 20.4% within assigned territory over previous year

• Added 21 new clients to assigned territory resulting in an additional $350K in

sales

• Oversaw sales forecasting, goal setting and performance reporting for all

accounts within assigned territory

• Meet with an average of 8 clients per week consistently, resulting in a 98%

client retention rate

• Negotiate prices, terms of sale and service agreements

• Monitor market and competitor activity and quote pricing to maintain healthy

profit margins

• Consistently solicit orders from repeat and prospective customers

while introducing new product features and solutions

• Consult with clients after sales to resolve problems and provide ongoing

support

• Represent DEHN at several industry tradeshows (i.e. water/wastewater,

controls & automation, traffic, renewable energy, utility, rail, telecommunications, oil &

gas etc.)

• Conduct all day technical seminars and lunch & learns.

2007 - 2009 Business Development Manager – OEM Aftermarket Parts & Service

JBT FoodTech - Kennesaw, GA

Selected Achievements

• Increased all product line kit sales by 22%. Achieved by analyzing individual customer

portfolios and equipment sales over a 7 year period

• Directed the due diligence, integration process and business analysis of $5 million

acquisition

• Designed and implemented a customer plant process audit program that aided in

achieving a company-wide $50 million backlog

• Developed and implemented a parts pricing model achieving optimal value for

customers, discovering opportunities, and repositioning products to meet business

objectives

• Trained peers and management team on internal system supports and implementation

plans

• Built client relationships by acting as the liaison between the customer service and sales

teams

2004 - 2007 Applications Sales Support Engineer – Robotic Water Jet Portioning

JBT FoodTech - Kennesaw, GA

Selected Achievements

• Provided Pre/Post-sales support to customers on capital installations

• Contacted existing and prospective customers to explain product features and solicit

orders.

• Conceptualized, helped developed and oversaw implementation of a new vision system

generating $12 million machine sales

• Generated more than $30 million in equipment and software sales by designing and

deploying new application for cutting frozen pizza.

• Created and administered software application training classes and training manuals to

insure maximum yields, quality, and run-time efficiencies.

• Cultivated and maintained key customer relationships by demonstrating the willingness

4280 Canongate CT, Spring Hill, FL 34609 - T: 321-***-**** - ******.*******@*******.***

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to identify specific needs and deliver appropriate solutions

• Created and implemented water-jet safety energy control procedures that aided my field

engineering teams to achieve a 0% safety incident rate over 4 plus years.

• Coordinated customer-related activities necessary for product demonstrations.

• Led and coordinated research and development activities between the R&D department,

customers, and chain restaurants.

• Taught Poultry 101 at Auburn University to students and industry professionals.

2001 - 2004 Controls Engineer – Juice Extraction

JBT FoodTech - Kennesaw, GA

Selected Achievements

• Programmed and troubleshoot various PLCs, VFDs, HMIs, & AC/DC Drives

• Designed and programmed automation systems for process and industrial equipment

using new and/or existing equipment and programs

• Created electrical drawing, schematics, and P&IDs of automation control panels for

OEM equipment

2000 - 2001 Production Supervisor/Controls Engineer – Battery Manufacturing

Duracell – Cleveland, TN

Selected Achievements

• Supervised 80 plus assembly line employees in meeting production schedules and

deadlines

• Implement lean manufacturing procedures to help streamline the production processes,

keep costs down, decrease errors

• Supervised 20 plus instrumentation control technicians between two facilities in

maintaining the plants control systems.

• Designed Instrument and Electrical Equipment Layouts

Installed and programed PLCs, instrumentation, and variable speed AC and DC drives

1994 - 2006 US Air Force Security Police – Law Enforcement/Personal Security

(Honorable Discharged, Secret Clearance /Service Connected Disabled Veteran)

United States Air Force Reserves - Charleston AFB, SC

Selected Achievements

• Directed teams of security personnel in providing personal security for President Bill

Clinton, General Tommy Franks, General Gilmary Hostage and several other notable

dignitaries without incident in hostile environments overseas

• Coordinated and developed security contingency plans with several other agencies like

OSI, FBI, Secret Service, and the Department of State

• 363rd Air Expeditionary Wing Security Manager; oversaw entire wing's IT, vehicle, and

personnel security

4280 Canongate CT, Spring Hill, FL 34609 - T: 321-***-**** - ******.*******@*******.***

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