Customer Service Manager

R ODR IGO L. BAYT ION

Blk. * Lot ** Fragola St. Orchard of Maia Al ta

Brgy. Dalig, Antipolo City

Mobile: 091********

E-mail: **********@*****.***

Resume:

OBJECTIVES

To obtain a position that will foster the utilization and advancement of my

abilities and skills acquired from my t rainings and experience as well as

p rovide t he opportunity for personal and professional growth.

PERSONAL DATA

Date of Bir th 26 July 1990

P lace of Bi rth Quezon City

C ivil Status Single

C itizenship Filipino

Weight 178 lbs

Height 5 feet 7 inches

Religion Roman Catholic

Sex Male

EDUCATION

T ER T IARY

2007-2008 De La Salle Araneta University (Veterinary Medicine)

2008-2010 Kester Grant College (Bachelor of Nursing)

S ECONDARY S t. John’s Wort Montessori School

2003-2006 Antipolo City

PR I MARY

1997-2001 Holy Angels Montessori School Quezon City

2002-2003 S t. John’s Wort Montessori School

EXPERIENCE / WORK H ISTORY

2010-2014 Synnex Concentrix Dish Account

2010-2011 CSR/TSR/ Account specialist (retention team)

2012 Help Desk Specialist (escalation team)

2013 Officer in Charge “OIC” (team support)

2014 Coach “Team Captain/Team Leader”

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TRAINING/ SEMINARS ATTENDED

• Certificate P rogram in Casino Dealing at PAGCOR T raining Center 2014 of October

( Blackjack and Roulette )

SKILLS/QUALIFICATIONS

• Possesses good communication and interpersonal skills

• Organize and make use of time wisely

• Willing to extend knowledge, h igh stress tolerance and willing to be t rained

• Develop rapport with the clients

• Able to maintain a positive can do attitude

• Excellent in terpersonal skills, ability to work well with others, in both

supervisory and support staff roles

ACHIEVEMENTS

• Top 9 employee of Dish account across the nation of year 2013

• Perfect attendance no absent/late from 2010-2014

• CDSP passer auto confi rmed promotion to Coach (TC/TL)

Resume:

REFERENCE

• Joselito Samaniego ( Dealing instructor at PAGCOR Traning Center)

Contact number -093********

•Bonifacio Hernandez (Training Development Officer at PAGCOR Traning

Center)

Contact number -092********

•Pamela Castro (Call Center Professional at Synnex Concentrix)

Contact number -091********

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