Human Resources Manager
Resume:
JOSEFINA YON *********@*******.***
**** ** *** ******* **** 954-***-****
Pembroke Pines, FL 33026 Mobile
HR Professional with 15+ years of progressive experience managing the HR
function for multi-state organizations: Employee Relations; Recruitment;
Succession Planning & Mentoring; Benefits & Compensation; Performance
Management; Compliance; Conflict Management and Internal Mediation;
Safety; and Payroll.
AMERICAN HEALTH ASSOCIATES, INC. (Healthcare)
www.AHALabs.com
HR Manager - 10/2008 to Present
Established an HR Department for a clinical laboratory providing services
to healthcare facilities in eleven states. Partner with management to
increase employee engagement, productivity, quality of service,
diversity, and retention. Currently serving 1,200+ employees in 15
states.
. Administer the HR policies in compliance with labor laws.
. Wrote the employee handbook, job descriptions, and assisted in
updating safety guidelines.
. Implemented recruiting and pre-employment guidelines to improve talent
acquisition.
. Established an on-boarding process for all locations.
. Increased staff retention and employee engagement by improving
employee relations and benefits.
. Provide coaching and counseling focused on corporate goals and
compliance of employment laws.
. Provide a venue for employees to bring forth their concerns; improve
quality and morale.
. Respond to employee relations issues, investigate employee complaints,
and provide solutions.
. Investigate claims and represent employer in EEOC, DOL. UC and WC
claims.
. Manage benefit plans.
FLA ORTHOPEDICS, INC. (Manufacturing)
www.FlaOrthopedics.com
HR & Benefits Manager 10/1999 to 04/2008
HR Manager 10/1997 to 09/1999
HR Specialist 09/1994 to 09/1997
Partnered with Executive Team and Department/Territory Managers to
conceive, create, implement and execute HR policies and benefits for five
manufacturing and distribution centers in FL, NC and NJ. Coached
managers, counseled employees, acted as mediator, and made
recommendations in support of corporate goals. Focused on developed a
highly successful sales force, nationally recognized customer service
call center, and a high quality production work force. Served 400+
employees in 3 states.
. Redesigned the HR Department aligning it with the needs of a changing
organization as business expanded.
. Executed recruitment strategies and pre-employment procedures
increasing retention of personnel in all divisions by as much as 65%
in some departments.
. Developed and managed performance, compensation, incentive and
benefits plans resulting in a reduction in turnover while improving
production, controlling costs, and maintaining high performance
standards.
. Developed and implemented company strategies, policies, procedures,
and programs to achieve compliance with employment laws and
regulations.
. Implemented and administered various new benefits: 401(k) Plan,
educational assistance, and AFLAC plans.
. Provided a forum for employees and supervisors to communicate and
improve relations.
. Partnered with the McFatter Technical Center/Broward County Public
Schools to develop an in-house training program for frontline
supervisors and lead employees with the goal of developing internal
talent; and later started a mentoring program for succession planning.
. Coordinated training that included in-house training, seminars,
workshops, and on-line training.
. Implemented Ethics Point, to receive confidential employee
complaints. Investigated and resolved them.
. Represented or assisted legal counsel in all proceedings for EEO, DOL,
UC, and WC claims.
. Established a safety program resulting in reduced job-related
accidents by 40% which reduced WC premiums.
. Collected data required for AAP, EEOC, DOL, OSHA reports.
. Negotiated and coordinated outsourced services to reduce costs to FLA.
NOTE: FLA Orthopedics was acquired by BSN Medical and the operations were
moved to Mexico.
EDUCATION
Florida International University - School of Business and Organizational
Sciences
North Miami, FL
Certificate in Personnel Management - Graduate Level Program
Florida International University - School of Business and Organizational
Sciences
Miami, FL
Bachelor of Business Administration: Marketing
University of Miami - School of Education
Coral Gables, FL
Majored in Special Education - 60 Credits
Seminars & Workshops
Regularly attend seminars, workshops, and training sessions to stay
current with pertinent issues
CORE SKILLS & CHARACTERISTICS
. Negotiating Skills
Organizational Development
Quick Learner
Recruiting Strategies
Relationship Building
Team Player/Team Building
Adaptable to People & Situations Self-Motivated
PROFICIENCIES
Fluent: English/ Spanish
Microsoft Office Suite
Job Descriptions NOW CompuPay & ADP HRIS
PROFESSIONAL ASSOCIATIONS
Human Resources Consortium of South Florida
Employers Association Forum
Society of Human Resources Professionals
REFERENCES
Professional and Personal references are available upon request.
"A true leader has the confidence to stand alone, the courage to make
tough decisions, and the compassion to listen to the needs of others. He
does not set out to be a leader but becomes one by the equality of his
actions and the integrity of his intent."
General Douglas McArthur
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