Robert Matthews

**** ***** **** **. *** ****

Marietta, GA 30060

acoajq@r.postjobfree.com

404-***-****

Continue to excel in a driven, dedicated and trustworthy environment, which enhances my individual

experiences and creates long-term business relationships.

Qualifications

• Establish client relationships by providing exceptional customer service with over 5 years of

experience.

• Outstanding written/oral analytical skills communicating information along with high level of

organization and presentation capabilities.

• Driven personality in obtaining personal and team goals; solid work ethic and loyalty.

• Compliant with federal regulations including but not limited to Truth in Lending Act, Fair Credit

Reporting Act, US Patriot Act and the Federal Trade Commission.

• Uphold a high reputation for sales performance in competitive environment.

• Advanced technological systems via MS Suite, Quicken, Adobe, MAC, Merlin Teller and

Interact.

Certifications:

• Notary Public for Fulton County, Georgia; valid through March 12, 2018.

Professional Experience

Bank of America N.A. Professional Bank

Associate

Sales and Services

Atlanta, GA October 2012-Current

Opening accounts and credit cards for customers along with any assistance to satisfied the customer’s needs.

Responsible for daily risk management of cash operations by balancing and reporting daily transactions.

Experience with over two year of phone service and answering skills. Establish client relationships in the

banking center by offering products and services in an appropriate sales environment with the success of

acquiring and retaining client business. Demonstrate problem-solving, teamwork abilities with peers and

working directly to solve client related matters. Recognized for exemplary performance in the One Team award

for top 10% of franchise sales for 2013.

Kroger Co. Customer Service

Representative

College Park, GA September 2011-March 2013

Assist patrons with an overall positive grocery experience by delivering top customer service.

Accountable to handle daily cash transactions in a rapid environment, while able to provide extensive product

knowledge upon request. Responsible to operate within business needs by receiving inventory, pricing goods

and display of updated merchandising. Recognized for top bagger of the year for 2012.

Staples Inc.

Customer Sales Representative

Fayetteville, GA 30214 June 2010-September 2011

Maximize consumer experiences by providing information of the full range of services and products beneficial

to fit each business need. Develop strong relationships with clients ranging from small business

owners/corporate administrators to everyday consumer clientele. Managed daily display of company promotions

and product advertisement in accordance with market requirements. Recognized for highest fourth quarter sales

of 2010 and awarded Employee of the Month for February 2011.

Education

Atlanta Technical College 2008-2010

Destiny Honor Academy 2005

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