Data Entry Customer Service
Resume:
Sandra Alvarez
San Antonio, TX 78223
************@*****.***
Objective:
To obtain a position as a Data Entry Clerk with a company to utilize my strong knowledge and
experience. Self starter and able to operate calmly under pressure.
Qualifications:
Adecco
San Antonio, TX
Processor Technician/ Data Entry
12/12 to 04/13
Update and maintain information from member, and do a verification of employment and
salary, request verification of deposits, update home owner insurance, request title from
the title company and update information on system. Work on pipelines processing
documents to meet the standard requirements. I maintain client confidentiality daily
duties include deleting, correcting and compiling data as needed also responsible for
checking and eliminating duplications in the entries. Enter numeric and alphabetic
information into a computer or an optical scanner. I have data entry skills and have the
ability to work independently. No specific or unusual demands, works with little or no
supervision.
Dysis
San Antonio, TX
Operation Specialist III/ Data Entry
11/11 to 05/12
Responsible for identifying, monitoring, reporting on specific loan origination,
underwriting and processing documents to meet the standard requirements. Review the
loan and respond to the Intercom of the attorneys request and research. Such as an
Endorsed Note, Executed Assignment of Mortgage (AOM), Recorded Mortgage, Title
stamped and recorded, working on MERS, NON-MERS. Work on pipelines for the
Mortgage Loan files. Monitor Mortgage Loan with the policies of requirements of the
investors. Loan files data and responsible for handling Mortgage Loan file. No specific or
unusual demands, works with little or no supervision I am a self-starter able to operate
under calmly pressure. Knowledge of PC Software programs such as: Microsoft Office,
Microsoft Word, Excel, LPS, IPORTAL, ISERIES, URS, Spreadsheets and Access
Adobe Acrobat
Adecco
San Antonio, TX
Client Services/ Data Entry
05/11 to 10/11
Resolves client’s issues in regards of loans by determining and taking appropriate actions
preformed high volumes of calls in a timely manner. Research and resolve problem, and
take appropriate actions. Customers called on status on loan and/ or closing dates.
Transfer calls to processors, supervisors, managers and escalated calls. I maintain client
confidentiality daily duties include deleting, correcting and compiling data as needed also
responsible for checking and eliminating duplications in the entries. Enter numeric and
alphabetic information into a computer or an optical scanner. I have data entry skills and
have the ability to work independently.
Mergis Group
San Antonio, TX
Office Clerk III/ Data Entry
01/11 to 04/11
Resolves moderate complex operational or customers’ issues by determining and taking
appropriate action performs a high volume of sensitive task required. Intermediate
research problem solving skills. Receive Loan and Title Documents remove from
packages and remove staples sort through and make sure that it is complete. Receive
document and enter into system. Then sort out into different packs. Duties include
originating source documents/ data adhering to a range of regulations and choosing from
a variety of options: online entries, documents or items requiring a high degree of
accuracy, speed and control; Arrow and DLM then make Labels. Work under general
supervision, exercising limited judgment within guidelines. And other duties assigned.
Kelly Financial
San Antonio, TX
Title Reviewer/ Data Entry
05/10 to 01/11
Review documents make sure that the borrower sent CPL, wire, tax, fees and email. Add
all documents in the system and do funding to complete the file. Request Payoff and do a
verbal verification of Employment and a Full verification of Employment and have to
call bank for a Verification of Deposit and Request a title from the Settlement Agent/
Realtor when the member is purchasing a home. Request an Authorization Letter from
the member. Call real estate broker and Title Company to request specific documents,
such as receipt for payment of outstanding tax bill. Verify accuracy and consistency of
specific on documents, such as title abstract and insurance forms. Answer questions
regarding closing requirements. Assemble documents for delivery to Title Company, real
estate broker, or lending officer. Records loan information and using computer.
Knowledge of Federal Housing Authority (FHA), Veterans Affairs (VA), Federal
National Mortgage (Fannie Mae), construction loans and non-confirming loans for
homebuyers. Knowledge of the investor guidelines and requirements. Use the Unifi.
Portal, E-Mortgage, Microsoft Excel, Microsoft Outlook, Spreadsheet.
Robert Half
San Antonio, TX
Loss Mitigation Specialist/ PT Evenings
10/09 to 04/10
Request documents, such as pay stub, hardship letter, budget letter, authorization form
calculate loan interest and principal payment and closing costs. Review information on
mortgage loan documents to determine if property loan conditions are met. Meet investor,
institutional guidelines and basis for declining application. Assemble documents in loan
file, including acceptance or denial. Comply and verify application for mortgage loans.
Review loan file to verify procedures per guidelines Reviews all documents retrieved
against those requested, analyzes for accuracy and errors. Manage pipeline of loans
obtain and review customer documents, and order necessary documents and follow-up
with vendors/third parties to submit loans to underwriting for conditional review and
approval. Run credit bureau to verify accuracy of information submitted mortgage loan
application files type and mail approval or denial letters to applicants. Submit approved
mortgage loan file to mortgage loan closer. Spreadsheet, MS Office, Word Excel,
Microsoft Outlook, Cerda Freddie Mac, Fannie Mae, Housing and Urban Development
(HUD) guidelines Making Home Affordable Program, HOPE for Homeowners Our
Resource Center offers information and solutions for the HOPE for Home Owners
Program.
M7 Aerospace
San Antonio, TX
Data Entry/ Scanner
11/08 to 08/09
Receive and examine incoming material and code it numerically, alphabetically.
Receive paper forms and enter necessary information into other storage devices scan
documents for storage and retrieval. Add files in a timely manner destroy outdated file
materials or transfer them to storage. Check files at regular to make sure all items are
correctly sequenced and placed. Whenever records cannot be located, I search for the
missing material make copies of records and distribute them to appropriate personnel or
offices. Computerize filing systems and retrieve information. Enter document
identification code, obtain location, and pull the document. Even when the files are stored
electronically, backup paper or electronic copies generally are kept and receive and send
mail. Operate keyboard and other data entry device, Scan. Follow format display on
screen, receive and work orders remove staples. Make sure that it’s readable and Scan
send it to my e-mail put it into G-Drive and in Microsoft Words file, fax, copy. Respond
to E-mails that need fast resolution kept records of work completed. Open contract files
to prepare them for copying scan all files into computer system alphabetical order. Open
mail and post charges to accounts. Operate basic office equipment, photocopier,
facsimile, multi-line phone /voicemail systems, scan equipment and report to workstation
without assistance sit for long periods of time and lift 5-10 pounds conduct repetitive
motions on a daily basis Spreadsheet, MS Office, Word Excel, Microsoft Outlook.
Eurostaff
San Antonio, TX
Data Entry
11/06 to 11/08
Compare data entered with source documents compiled, sorted and verified accuracy of
data to be entered. Review all customers account add or remove ANSL, Reverse and
Ribil customers account reprint and review customers’ bill. Make adjustments add note to
account attached two letters explaining the increase or adjustments on their bill.
Explanations of benefits for accurate posting to Account Receivable, Spreadsheet, MS
Office, Word Excel, Microsoft Outlook.
Express Personnel
San Antonio, TX
Data Entry/ Customer Service
01/03 to 10/06
Followed format displayed on screen delete incorrect data and re-enter correct data.
Comply, sort and verify accuracy on data make change, cash checks to customers. Record
amounts received and prepared reports of transactions. Show totals on cash register tape
and verify against cash on hand. Issued change and cashed checks post daily balance
accounts. Operated office machines, computer terminal SAP Net Weaver Portal,
Spreadsheet, MS Office, Word Excel, Microsoft Outlook, SCM Microsoft Internet, Great
Plains, Lexis, Yellow Pages, Citrix, Run VNC Viewer, UPS Online World ship,
Shipment Received, Print Labels, Research Inventory Clerk.
Eurest Dining
San Antonio, TX
Cashier
03/02 to 10/02
Receive cash, checks and complete credit-card transactions from customers record
amounts disbursed funds and record financial transactions count money to verify amounts
and Issue refunds verify cash register with amount of currency in register to verify
balances. Operated office machines, computer terminal
Mac Frugal
San Antonio, TX
Cashier
09/01 to 03/02
Receive cash, checks and completed credit-card transactions from customers Compared
totals on cash register. Computed bill itemized lists and tickets showing amount due,
using adding machine or cash register. Recorded amounts received and prepared reports
of transactions. Record totals shown on cash register tape and verified against cash on
hand. Issued credit to customers for returned merchandise.
Burlington Coat Factory
San Antonio, TX
Cashier
12/00 to 09/01
Received cash from customers and employees in payment for goods and services, and
recorded amounts received. Computed bill, itemized lists and tickets showing amount due
using adding machine, or cash register. Recorded amounts received and prepared reports
of transactions. Record totals shown on cash register tape and verified against cash on
hand. Issued credit to customers for returned merchandise. Operated cash register and
processing equipment, for bar coding Disbursed funds and recorded financial
transactions. Counted money to verify amounts and issued receipts for funds received.
References Available Upon Request
Contact this candidate