MAGDA ACOSTA
POMPANO BEACH, FL *****
********@*****.***
CAREER SUMMARY
Bi-lingual self-motivated person with 15 years of professional experience
in different areas from Servicing to Wholesale Mortgage Businesses. .
Fast learner with the ability to adapt to challenging new environments.
Ability to work well independently and as a contributing team member.
STRENGHTS
Experienced Mortgage Loan Professional exacting focus on Mortgage
Documents, Lending Programs, Federal and State's requirements. Service
oriented attitude with strict training to follow policies and procedures in
compliance with regulations and fraud detection.
TECHNICAL HIGHLIGHTS
Windows 95/XP/Win7, Microsoft Office V.2003/V.2010, Microsoft Office
(Access, Excel, Word, Outlook,)
PROFESSIONAL EXPERIENCE
OCWEN LOAN SERVICING, West Palm Beach, FL
2014-2015
Home Retention Relationship Manager
. Facilitated Loss Mitigation processes by programmed customer service
. Discussed with homeowners Modification, Reinstatement, Repayment Plans
and Foreclosure alternatives
DIGITAL RISK, Boca Raton, FL
2012-
2014
Mortgage Closer-Funder
. Organized and coordinated closings validating information per RESPA
rules.
. Revised virtual file documents in order to set up the closing
instructions for the Title Company.
. Revised and approved HUD-1 received from the Title Company.
. Complied with RESPA, MHA, States, Federal and company regulations.
. Release closing documents and reviewed for completeness once received
prior to funding.
. Initiated funding processing.
THE MERGIS GROUP, Boca Raton, FL
2010-2012
Assigned to K. HOVNANIAN AMERICAN MORTGAGE, LLC, Boyton Beach, FL
Post Closer-Assistant
. Audited Collateral documentation to comply with investors guidelines.
. Compiled and Audited FHA, VA and USDA documentation according to
guidelines of Fannie Mae and Freddie Mac.
. Processed Final Documents.
. Organized and analyzed documentation required for Federal and States
Agencies, and Investors reviews.
. Safeguarded information following document imaging procedures.
. Meticulous and accurate data entry, processing and scanning
documentation.
J P MORGAN CHASE, Chase Home Finance, Deerfield Beach, FL
2001-2008
Closer-Funder
. Initiated and coordinated 1st and 2nd mortgage closings which included
purchase and refinance of conventional loans in all states. Achieved
consistent loan quality by meticulously monitoring the closing process
obtaining 100% "saleable" loans.
. Consistently exceeded mandatory production objectives reporting
bookings over department average.
. Maintained an excellent relationship with internal and external
departments to resolve customer service issues, identify procedural
gaps and ensure the timely release of funds.
. Audited closing documents, cleared closing conditions to fully comply
with federal, state and company regulations.
. Closing, post-closing, rate locks and government claims.
Sr. Claims Specialist-REO
. Summarized, organized and initiated an accurate Mortgage
Insurance Loss Claim applying USDA and PMI regulations.
. Researched and collected data to support the process of loss claims
with USDA Rural Housing.
. Verified funds received and accurate applied them to loss claims
monthly reports.
LLOYD STAFFING, Plantation, FL
2000-2001
Assigned to CHASE MANHATTAN MORTGAGE CORPORATION, Deerfield Beach, FL
Loan Servicer
. Received and processed mortgage payments, batch checks, expedited
postings to maintain high customer satisfaction levels.
. Transferred funds by batches to payment processing and maintain
records for auditing purposes.
. Reconciled and maintained balances reducing the risk of misplacing
funds.
. Payment system update, audit, coordinate, batch, and schedule.
EDUCATION
Bachelors Degree in Education Science with Major in Biology-Universidad
Pedagogica Nacional, Bogota, Colombia
PROFESSIONAL DEVELOPMENT
MORTGAGE LOAN PROCESSING, Gold Coast Professional Schools, Ft Lauderdale,
FL
IMPORT AND EXPORT SPECIALIST, SER/IBM Institute, Miami, FL
ADDITIONAL COURSES:
. Sub-prime closing workbench- closing documents and definitions,
Training Central
. Sub-prime closing workbench-closing preparation, Training Central
. Sub-prime closing workbench-funding and wire process, Training Central
. Sub-prime closing workbench-funding key topics, Training Central
. Fraud detection and Prevention Training, Training Central
. Compliance Policies, Training Central
. Complete training on RESPA rules for closers