Medical Mental Health
Resume:
HEATHER FREY
TH
*** **** ** **. ***. *C NEW YORK, NY. 10028
HOME/CELL 503-***-****
***********@*****.***
EXPERIENCE
U.S. Dept of Veterans Affairs-JJP VA Medical Center
*** **** *ingsbridge Rd. Bronx, NY. 10468
Grant & Per Diem (GPD) P rogram Coordinator, Full -time
Provide fiscal, clinical and administrative oversight to multiple non-profit organizations who have been awarded
ongoing VA funded grants to provide transition housing programs and other services for homeless veterans.
Responsible for coordinating and overseeing all initial inspections for newly a warded grantees of VA funded GPD
programs and facilitating all annual re-inspections to ensure ongoing compliance with national standards required for
clinical, medical, police and structural safety.
Developed the first comprehensive, region-wide outreach protocol to ensure tha t all veterans, including those who are
exceptionally difficult to reach are identified and offered services.
Initiated the only VA Hurricane Sandy relief effort immediately following the storm to reach the most vulnerable, at
risk veterans. Secured food, water, blankets, flashlights, first aid and procured mobile units and gas to deploy basic
resource to veterans in Staten Island, Far Rockaway, Red Hoo k and Coney Island.
Conduct monthly case conferences with veterans residing in GPD programs to ensure that the goals of the veterans and
the program are being met. Conduct all initial assessments of prospective veterans for program admission to ensure
clinical appropriateness for GPD programs.
Advocate on behalf of veteran to remove multiple systemic and bureaucratic barriers hin dering them from receiving
care thus significantly expanding homeless outreach by developing relationships with community, city, academic and
non-profit partners.
Ensure monthly compliance with all program performance measures set forth by national GPD program office.
Provide clinical supervision for professional licensure of VA employees as well as non-clinical supervision and
oversight to multiple staff affiliated with the various different GPD program.
Maintain quarterly budget, oversee monthly billing for multiple programs and provide fiscal oversight to ensure
programs do not exceed budget allocation.
Track program admissions and discharges and report weekly on census on regional and national le vel through various
tracking programs such as Excel, HOMES and CPRS.
Participate in and coordinate a number of community boards, meetings, summits, committees and councils including the
Homeless Executive Council, quarterly GPD meetings, local and regional Homeless Summits.
2009-2011
U.S. Dept of Veterans Affairs-JJP VA Medical Center & VA Eastern Colorado Healthcare System
130 West Kingsbridge Rd. Bronx, NY. 10468 & 1055 Clermont St. Denver, CO. 80220
VASH-Clinical Social Worker, Full-time
Assisted and supported the implementation and expansion of the HUD/VASH clinical case management program for
homeless veterans with multiple treatment needs including substance abuse, mental illness, legal, family reunification,
medical and end of life.
Performed aggressive community outreach to high risk veterans whether formerly homeless, hospitalized, sheltered or
street homeless.
Performed comprehensive clinical assessment to determine appropriateness for VASH program and formulated
inclusive client driven recovery plan with veteran to guide individualized treatment.
Worked collaboratively with veteran to solidify safe and permanent housing .
Communicated with and facilitated involvement of veterans’ family, friends, mental hea lth and social service providers
and any other parties participating in t he client’s recovery to ensure that veteran remained housed.
Assisted and advocated for veterans to receive therapeutic, psychiatric, substance abuse, housing and medical care .
Provided intensive clinical case management and other therapeutic services for veteran in their home and the
community at least twice a month.
Completed research documentation to determine effectiveness of comprehensive treatment program with respect to
getting and keeping homeless veterans housed.
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2008-2009
Porter Adventist Hospital
2525 S. Downing St. Denver, CO. 80210
Crisis Assessment Specialist, Part-time/PRN
Provided comprehensive assessment and referral services for clients that were a danger to themselves, others or were
gravely disabled. Particular emphasis on DSM diagnostic skills and 27-10 criteria.
Developed and offered safe, clinically appropriate disposition recommendations to psychiatrists, emergency room
physicians, attending physicians within the hospital, other mental health clinicians, managed care re presentatives and
clients.
Responded to potentially dangerous situations with low-level interventions, to avoid harm to patients and or staff and
participated in higher level interventions, including take downs or assist nursing staff in physical or chemical restraint.
Prioritized and balance various interests of the patient, insurance companies, medical staff and available programs and
facilities.
Traveled to three different hospital emergency departments within the Adventist network, providing clinical ex pertise
specific to assessment and disposition planning.
2006-2009
Colorado Mental Health Institute -Ft. Logan
3520 West Oxford Ave. Denver, CO. 80236
Psychiatric Social Worker, Full -time
Performed comprehensive biopsychosocial assessments on clients whom were a danger to themselves, others or were
gravely disabled. Particular emphasis placed on thorough, comprehensive risk assessment.
Worked collaboratively with multi-disciplinary team to develop comprehensive treatment plan for the client.
Communicated with and facilitated involvement of the family, friends, mental health and social service treatment
providers and any other parties participating in the client’s recovery.
Assisted all clients with disposition planning including therapeutic, psychiatric, housing and medical appointments.
Also worked closely with client, family and other interested parties in transitioning the client back to the community
with minimal disruption to ongoing treatment as is possible.
Developed and implemented a DBT curriculum for treatment team and facilitated weekly DBT skills group .
Facilitated or developed other treatment and recovery groups and activities as needed.
Active member of the Recovery Round Table and Trauma Support Team at Ft. Logan.
2005-2006
Colorado Mental Health Institute -Ft. Logan
3530 West Oxford Ave, Denver, CO. 80236
Psychiatric Social Work Intern, 20 hrs a week
M ilieu management o f 2 4 b ed locked inpatient psychiatric unit .
Performed biopsychosocial assessment on psychotic clients in imminent crisis & maintained caseload for duration of
hospitalization.
Assisted client, family and community with discharge planning to allow client to safely return to a community based
setting.
Presented assessment of client to multi disciplinary treatment team and worked collaboratively with client and team to
create cohesive treatment plan.
2005-2005
Kempe Children’s Center
1825 Marion St. Denver, CO. 80218
Research Assistant, 16-40 hrs a week
Performed cognitive, academic and psychological exams on at -risk foster children ages 7 -14.
Assessed for suicidality and enacted suicide protocol as needed.
Scored exams, tabulated data, wrote reports on child to determine appropriateness f or foster-child intervention program.
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2004–2005
Dove Counseling Inc.
9450 Huron St., Unit B, Thornton, CO. 80260
Therapist Intern, 16 hrs a week
Worked with violent offenders in a therapeutic capacity.
Co-facilitated treatment specific therapeutic groups related to Domestic Violence, Anger Management,
Post incarceration Offender Education and Chemical Dependency.
Carried individual caseload of clients for therapeutic counseling sessions.
Reported to and worked collaboratively with referents to ensure effective wrap around services were provided to client
in a timely manner.
Participated in community related meetings including Adams County Screening Committee, Adams County Task
Force and home-visit ride-alongs with Colorado State Parole.
2000–2004
Clackamas County Social Services
2051 Kaen Rd., Oregon City, OR. 97045
In-Home Case Manager, Full-time
Worked collaboratively with low income elderly and disabled clients to assist them in remaining in their homes as an
alternative to facility placement.
Developed extensive service plans to meet the physical, social and cognitive needs of clients living in their own home.
Advocated for client rights with various agencies involved with clients well being.
Assisted multiple support agencies in proving wrap around services including APS, hospice/palliative care, immigrants’
right groups, hospitals, nursing homes, and other natural supports.
EDUCATION
2004-2006 University of Denver Denver, Co.
M.S.W., Clinical Social Work
Recipient of the High Merit Scholarship Award
1999-2001 Warner Pacific College Portland, Or.
B.S., Human Development
1995–1998 Portland Community College Portland, Or.
Coursework in Chemical Dependency Counseling.
Presidents List 1996-1998, Phi Theta Kappa 1997 -1998
ACCREDITATIONS, COMMITTEES, TRAININGS, LICENSES, HONORS, AWARDS, RECOGNITION
Presented as a distinguished guest and veteran subject matter expert at Columbia University & Fordham University’s
Graduate Schools of Social Work, Spring 2013
Volunteer with NYC Medical Reserve Corp (MRC) 2013-present
Active Member of the Veteran Mental Health Coalition of NYC (VMHC -NYC) 2012-present
Attended the “7 Habits of Highly Effective People” training, Bronx, NY-2012
Recipient of Federal Exec Board Special Team Achievement Employee of the Year Award, NY, NY. April 2011
Licensed Clinical Social Worker (LCSW) - New York State, 2011-present
Attended “Providing Clinical Supervision in the Mental Health Setting” training, Denver, CO. 2010
Attended Denver Health Medical Center “Disaster Response” training, Denver, CO. 2008
Completed Dialectical Behavioral Therapy (DBT) training taught by Marsha Linehan, Denver, CO. 2008
Nominated for Recovery Staff Person of the month at CMHI Ft. Logan, Denver, CO. 2007
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