Manager Continuous Improvement

**** **** ***** ** **** Worth, TX *****

PHONE 951-***-**** E-MAIL: *********@*****.***

Steve Diamond

JOB OBJECTIVE

I am seeking an advanced leadership position in the warehousing and distribution industry with a company

focused on growth, profitability and associate development.

SUMMARY OF SKILLS / EXPERIENCE

● WMS/LMS/WFM ● Kronos / Ceridian ● 5S ● Performance Analysis

● AIB ● Red Prairie DLx (Process & Discrete) ● P&L ● KPI Development

● ASI ● Engineered Labor Standards ● OSHA ● Workload Planning

● ISO-9001 ● Compliance Auditing ● Excel ● Independent Thinking

● RF ● Facility Start-ups ● Microsoft Office ● Continuous Improvement

3PL Customers (Direct or Indirect Support)

● Georgia Pacific ● Colgate-Palmolive ● Clorox ● Dole ● Standard Register

● Hain Celestial ● Nestle ● Kraft ● Toyota● Ocean Spray

● Arizona Beverage ● Bumble Bee ● Barilla● Bosch ● Global Furniture

● Hartz

RELATED WORK EXPERIENCE

Aug 2011 – Jan 2015 Sr. General Manager – NFI Industries

• Full leadership responsibility for a complex, 472,500 sqft, food-grade warehouse servicing multiple

clients across three shifts and seven days a week.

• Lead role in the start-up of a Fort Worth, Texas facility including facility layout, WMS configuration,

hiring of hourly and salary staff, and vendor selection.

• First year Texas start-up beat margin by 10%.

• Inventory accuracy maintained at 99.99% on an inventory of 1.8 million cases.

• Responsible for an annual budget of 6 million dollars.

• Maintained an Injury Frequency Rate of less than half of industry average.

• Originally recruited to turnaround an underperforming facility in Ontario, California.

• Improved Ontario facility inventory accuracy to 99.98%.

• Provide operations support and recommendations for struggling facilities.

Nov 2010 – Aug 2011 Systems Manager – DSC Logistics

• Provide network-wide operational support in the use of Red Prairie WMS and LMS/WFM systems to

include training, warehousing methods, performance observations, and facility layout.

• Provided all system training for a facility in Chino, California.

• Directly reported to the CIO.

• Drive continuous improvement projects such as pickface sequencing, LMS indirect time reduction,

system enhancements, etc.

• Perform audits and identify barriers to productivity.

May 2006 – Nov 2010 Operations Support Manager – ServiceCraft Logistics / Saddle Creek Corporation

• As Operations Manager (2006 – 2007), full responsibility for three warehouses with multiple clients

totaling 1.3 million square feet.

• Promoted to the corporate position of Operations Support Manager providing multi-facility support and

reporting to the Vice President of Operations.

• Established and maintained company-wide KPIs for all facilities.

3845 Cane River Rd Fort Worth, TX 76244

PHONE 951-***-**** E-MAIL: *********@*****.***

• Worked with each site to establish workload planning, enhanced performance management and improve

fiscal responsibility. Each site saw a labor margin improvement of 4% - 15%.

• Implement data-driven continuous improvement projects.

• Lead a Red Prairie WMS/LMS implementation for Georgia Pacific at their 885,000 sqft campus in

Chino, California.

• Red Prairie Administrator and LMS Site Analyst responsibilities. Formal training in the use of the Red

Prairie software.

Aug 2001 – May 2006 Operations Manager – Smart & Final

• Member of a management team responsible for overseeing 350+ associates and 18 Supervisors in the

receiving, order-filling and shipping of a 12,000 SKU product line for a major grocery food chain.

• Responsible for operating a 525,000 sqft facility shipping over 3.25 million cases a month with an on-

hand inventory of over $36 million.

• Responsible for performance auditing using Engineered Work Standards and ensuring sanitation, quality

and productivity goals are met.

• Work with transportation and store management to ensure delivery times are met and service levels are

met.

• Assisted in a WMS implementation that included voice recognition software.

• Oversee the training of new hires to include performance and safety expectations.

Oct 1997 – Aug 2001 Warehouse Supervisor – International Food Solutions

• Train, motivate and lead a team in the warehousing of goods for an ISO-9001 developer and

manufacturer of specialty food products following established quality and food safety guidelines and

procedures.

• Perform internal AIB and ISO audits to ensure compliance.

• Maintain a Superior AIB rating.

• Perform all inventory control functions.

• Ensure temperature control requirements are met.

Nov 1990 – Mar 1997 Production Supervisor – Quill Corporation

• Responsibility for the shipping department for a catalog distributor of office supply products.

• Oversaw a crew of 25 associates in the picking, packing, checking and loading of a 10,000 SKU product

line.

• Performed all hiring and training of new hires.

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