Customer Service Medical

Cristina Renteria

** ********* **. ***. #* • Chula Vista, CA. 91911 • 619-***-**** • ****************@*****.***

Summary of Qualifications

Bilingual, 4+ years of customer service experience

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Successfully completed Medical Office Administration certificate

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Experience in medical data entry; scanning documents, filing, and other general duties

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Key Skills

Bilingual (English/Spanish) Patient Education MS Office Suite

Office Management Quality Customer Service Type 40 WPM

Medical Billing/Coding Well Organized 10-Key By Touch

Experience

Kohl’s – Chula Vista, CA 07/2010 – present

Sales Floor Associate

• Provide great customer service followed by greetings and saying hello.

• Responsibilities include sales, cashiering, customer service, and trained in jewelry.

Community Health Group – Chula Vista, CA 08/2014 – 09/2014

Outpatient Referrals (Extern)

• Assisted Outpatient Referrals department

• Responsibilities included scanning, faxing, data entry, updating patient information, and

general office support.

Scripps – Chula Vista, CA 09/2008 – 01/2009

School to Health Career Mentoring Program (Volunteer)

• Worked closely with a wide variety of health professionals to gain hands on learning

experience and medical knowledge.

Education

Medical Office Administration Certificate 01/2014 – 07/2014

Concorde Career College, San Diego

Medical Terminology 09/2008 – 06/2009

Health Essentials

Regional Occupation Program, Chula Visa

High School Diploma 09/2005 – 06/2009

Castle Park High School

Awards

Concorde Career College Perfect Attendance Award 04/28/2014 – 05/23/2014

Concorde Career College Perfect Attendance Award 03/28/2014 – 04/24/2014

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