SUMMARY

. Career Objectives: To continue to grow in leadership and knowledge, excel

in innovative technology application, interact and share with team

members and colleagues, and develop world-class solutions to real world

challenges.

. Accomplished experience, credentials and technical expertise in the areas

of PC and Desktop Support across Windows Networks and Telecommunications.

. Proficient in PC hardware/software and network client applications.

. Proficient and expert knowledge of current server, desktop and laptop

hardware systems; network and desktop operating systems and firm wide

standard applications and utilities.

. Skilled in communicating highly technical information to both technical

and non-technical personnel.

. Demonstrated success performing installation and replacement of LAN/WAN

hardware, VOIP telephony, wireless LAN and peripheral devices.

. Primary duties in incident response and security architecture with a

focus on Windows

. A reputation for adaptability, enthusiastic teamwork, impeccable service,

and doing it right the first time.

. A special talent for motivating people of all backgrounds and works well

under pressure situations with a professional and concerned manner.

TECHNICAL SUMMARY

Software:

Lotus 1-2-3, Lotus Notes 4/5 Client and Lotus Notes Domino Server, MS

Exchange server, MS Office 97/XP/2K (Word, Access, Excel, and Power Point)

including MS Outlook, MS Project, MS Works, Word Perfect 6.1 for Windows,

Quattro Pro, Visio, ARCserve Backup, Backup Exec, Cheyenne

AntiVirus/Inoculan AntiVirus, 3Com Transcend, Attachmate Extra Client for

Mainframe/AS400, HP OpenView, Checkpoint Firewall/VPN Cisco Pix/VPN

knowledge of Novell GroupWise and MS Exchange 5.5/2000/2K, Symantec ghost

Hardware:

IBM and IBM compatibles' systems, Mac systems, Hewlett Packard Printer

(Laser/Inkjet), scanners, 3Com hubs/switches,

Operating systems:

Windows NT/2k/XP/Win7 Windows NT/2k (ADS) Server, Windows Terminal Server

4.0, Mac OS, Linux (SUSE), and Novell 3.1x/4.1x/5.1 (NDS) Server

Protocols:

TCP/IP, IPX, SNA, RIP, SNMP, NAT, VPN, ISDN, ADSL and T1, Network Topology:

Ethernet, DNS, DHCP

EDUCATION

Mercer County Community College, Trenton, NJ 1990

A.A.S., Electronics Computer Engineering Technology

CERTIFICATION

Cisco Certified Network Engineer (CCNA) CSCO10282480

Microsoft Certified System Engineer passed 5 tests (MCSE)

Microsoft Certified Professional (MCP)

A + Certified COMP10345351

Security + Certified COMP001020285995

ITIL Certification in Training

Cisco Certified Network Engineer (CCNA Security) in Training

PcNetWurcs Technology Inc., Stone Mountain, GA

Senior Consultant/Network Engineer

04/2009 - Present

. Designed, installed and supported information technology for small

businesses and private schools in Dekalb, Gwinnett, Rockdale and

surrounding counties.

. Forrest Hills Christians Schools, Stone Mountain, GA

o Provided, installed and maintain the LAN/WAN infrastructure for more

than 50 nodes including procurement, engineering and operation for

this outstanding Christian school's LAN server.

o Installed CAT 5e cable throughout the entire school and church office

building, utilizing a 3Com 3300 switch as a backbone for the LAN and

connected to WAN via ADSL.

o Designed/Implemented/support Windows 2K server /Win XP/Win 7

infrastructure.

o Automated Installation and configuration of windows XP and

Applications using Ghost software

. Snellville Clinic PC, Snellville, GA

o Supported E-MedWare medical software and redesigned the LAN to achieve

increased productivity by implementing Windows 2K infrastructure.

o Maintained and supported Dell desktops and laptops

o Upgraded Win XP Pro workstation to Win 7 with the aids of ghost

software

o Designed and installed all the data and voice cabling systems.

o Responsible for hardening Internet-facing and critical infrastructure

servers.

o Active penetration testing for organizational systems

o Installed VOIP telephony systems and Wireless LAN

. UitSolutioms

o Installed MS 2008 server and Migrated Active Directory from Microsoft

2003 server

o Migrated MS Exchange Server 2003 to MS Exchange 2010

o Migrated users and group policies

PROFESSIONAL EXPERIENCE

McKesson Corp., Atlanta, GA

Network Engineer/ Administrator, Contractor

04/2008 - 01/2009

. In a 24x7 Network Control Center resolves network issues and anomalies

within a MPLS WAN and Metro-E MAN data backbone network.

. Responsible for opening, tracking, executing, and resolving trouble

tickets through Remedy 7 ticking system, technical intervention, and

follow-up.

. Responsible for hardening Internet-facing and critical infrastructure

servers.

. Active penetration testing for organizational systems

. Monitor network elements via SNMP and network monitoring tools

. Manage and update zone files / DNS A records via Infoblox

. Identify and resolve IP Telephony issues with Cisco CCM / UNITY CM /

IPCC. Cisco Voice Gateway

IKON, Norcross, GA

Lead Desktop/Customer Support Technician 03/2005

- 04/2008

. Installed, configured (using Symantec imaging software), maintained and

troubleshot application

. Provided second and third level support to Technical Support Center.

. Produced backup software for distribution and maintenance all computers

and peripherals.

. Ordered and distributed consumable supplies for peripherals and oversaw

all computer repairs and maintenance.

. Maintained accurate, complete and up-to-date inventory records of all

computers and printers.

. Maintained of computer organizational unit within Active Directory

. Supported wireless messaging devices (Blackberry)

. Maintained and supported Dell desktops and Laptops

. Supported windows XP/Vista/

. Coordinated the logistics of technology requirements and setups during

multiple office relocations.

. supported VOIP telephony

Computer Sciences Corporation, Atlanta, GA / Bridgewater, NJ

Senior Systems & Network Engineer, (SMTS) 11/1997

- 03/2002

. Recruited to upgrade and replace obsolete technologies at this world-

class outsourcing company for client base in Bridgewater, NJ and Atlanta,

GA with more than 1000 users each in 12 remote locations.

. Maintained and supported Dell Poweredge servers, desktops and Laptops

. Trained, developed and led an eight person technical team.

. Scope of position is expansive and includes clients' departmental

direction and full design, installation, engineering, implementation,

support, training, administration and management authority for LAN/WAN

Network Services, 24x7 Data Center Computer Operations, Application

Systems, PC Desktop Systems and Database Administration.

. Spearheaded transition from outdated organization and departmental

technologies to highly functional, streamlined and cost effective client-

server technologies and business solutions that dramatically improved

efficiency, decreased expenses and optimized data integrity and safety.

. Provided, managed, and maintained the LAN/WAN infrastructure for 1000

nodes including the procurement, engineering, and operation for the

company's LAN servers, communications, business and operational

requirements.

. Responsible for hardening Internet-facing and critical infrastructure

servers.

. Active penetration testing for organizational systems

. Prevented, identified and resolved LAN /WAN problems within systems 3270,

Token Ring, Ethernet, Switches, modems, Internet, TCP/IP and Terminal

Server Connection.

. Achieved improved traffic performance by designing, implementing, and

Manage Network separating different into their own domains using a layer-

two segmentation of the LAN with VLANs through 3COM 3500 and 3COM 3300

switches and monitoring the networks using 3Com, HP open View/Transcend

Central

. Provided all LAN network-engineering functions including site surveys,

design, capacity, configuration, order management, optimization,

installation, and implementing upgrades.

. Provided preliminary design review of LANs to insure adherence to company

standards for twelve company locations, and maintain LAN support for

applications developers on -site.

. Preserved end user data via careful, accurate backup and restoration on

each server required provided, upgraded and maintained the processing,

storage, and software license capacity necessary.

. Provided network administrative implementation, such as user rights and

print queue set-up, password administration, and department group sharing

rights.

. Designed and implemented LAN/WAN infrastructure. Utilizing state-of-the-

art technologies to provide Network connectivity of disparate Mainframe,

AS400, Windows NT, Novell, and PC systems.

. Involved in designing, implementing and maintaining enterprise wide

Network topology.

. Created and maintained Replicas in mixed NetWare 4.1x, Win 2K servers

Environments, and with Novell NDS/Microsoft ADS.

. Migrated Netware 4.1x & 5, Windows NT 4.0 server to Win 2K server and

experience with ADS.

. Upgraded Windows NT workstation to windows 2K Pro. And Windows XP

. Built new hardware including servers and applied operating system service

packs and patches

. Worked and highly experience with DELL, Compaq server and HP workstation

Hardware.

Reference upon request

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