CEO HOTEL MANAGER
Resume:
PEDRO CRISTÃO MARQUES PINHAL
CEO HOTEL MANAGER
998-***-****, +52 1-998-***-**** ********@*****.*** Lagartos 33 mz 8, Cancun, 77505
Summary
Looking for a new project that has a challenge, growth and remark to make. W here I can make
a difference and use all my experience. During my administration, I had to make strong
negotiations with banking institutions, unions, government institutions and politicians.
As well over the years I had the opportunity to know the owners and the directors of the major
suppliers on the hotel industry.
Sales: form a team of competitive professionals, budgets, objectives and achieve the results,
RevPAR, revenue, and marketing.
Operations: construction of the hotels, preopening process, opening and managing several
properties simultaneously.
Customer service, costs, optimizing the resources, training staff and all related to day to day
operation.
Administration: budgets, daily control of the expenses and the incomes, making sure to get the
results.
Staff control, energetics and all related to suppliers for costs control.
Furthermore,
I had the opportunity to attend over the years to the main industry events like:
WTM, World Travel Market, London
ITB leading trade fair for the global tourism industry, Berlin
FITUR, International Tourism Fair, Madrid
ABAV Tourism Fair, Brazil,
Experience
2005 2014
CEO Hotel Manager, Hotel Great Parnassus Resort and Spa,
All Inclusive, Cancún, Quintana Roo, Mexico
Hotel Capacity 505 Rooms
2009 2014
General Director, Hotel Adonis, Tulum, Quintana Roo Mexico
Hotel Capacity 94 Suites
2005 2014
General Director, Hotel Great Parnassus Resort and Spa,
All Inclusive, Cancún, Quintana Roo, Mexico
2002 2014
General Manager, Hotel Golden Parnassus Resort All inclusive,
Adults only, Cancún, Quinta Roo, Mexico.
Hotel Capacity 214 Rooms 1999 ---2002
Operations Manager, Hotel Crown Paradise Club Resort All Inclusive,
Cancun, Quinta Roo, Mexico
Hotel Capacity 617 Rooms
1996 1998
New Projects Director, The Palm Corporation D.C Corporate office,
Washington D.C.
Food & beverage Manager, Cruise Line Princess (P & O) 1994 ---1996
Education
1990 1994
B.A Business Administration Nova of Lisbon University, Portugal
2009 2010
M.B.A Business Administration, AD2 IPADE Business School,
AD2 Designed to refine Own Senior Management Skills .Besides
enriching Diagnostic Capabilities, determination of Policy and Action
Plans Extensive ability to command and Better Outlook Company,
Offers,the necessary bases to Leading Enterprise Management
coherent way, in agreement with the Own Experience and the latest
scientific contributions in the field.
Special Studies
Food & beverage area, Professional Institute of Setubal
Room’s division area, Professional School of Hospitality, Lisbon.
1992 1993
Languages: Portuguese, Spanish, English, German, Italian, French
Skills and Hobbies
Reading, Skiing Tennis, Football, Golf.
Affiliations
President of Promotion Committee, The Association of Hotels Cancun, 2013
Quintana Roo.
Awards
Service Award, Hotel Great and Golden Parnassus Resort All Inclusive 2014
Cancun, Quintana Roo
First Choice Customer Satisfaction Award, Hotel Great and Golden 2013
Parnassus All Inclusive, Cancun, Quintana Roo.
United States Public Health Certificate, Hotels Great and Golden
Parnassus Resort All Inclusive, Cancun, Quintana Roo.
Thomas Cook Travelers Satisfaction, Hotel Great and Golden
Parnassus Resort All Inclusive, Cancun, Quintana Roo.
5 Golf Apple Award, Hotel Great and Golden Parnassus Resort All
Inclusive, Cancun, Quintana Roo.
Personal References
Mr. Jesus Almaguer, head of the Conventions and visitors bureau in Cancun
Mobil: +00-52-1-998-*** 7853
Miss Marissa Septien, executive president of the hotel association in Cancun
Mobil: + 00 52 1-998*******
Comments
Leave the last job in the hotel industry last July. Reason to leave this company was the owner
passed away; the new administration had different plans there for my services were no longer
required.
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