Customer Service High School
Resume:
Julia May Cyrius
Email: *.*******@*****.***
Education
Broward College, Full-Time Student, South/Central Campus, Florida, AA Degree
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Expected graduate in 2016; GPA- 3.5
Stranahan High School, Fort Lauderdale, Florida, Standard Diploma
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Graduate June 2012; Medical Magnet Program; GPA- 3.7
Skills
Excellent customer skills and great experiences working with people.
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Knowledge of Avaya phone systems.
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Beginning/Intermediate management skills as a supervisor.
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Cashier experience.
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Speaks Creole
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Work Experience
Subway Sandwich Artist/ Back-Up Supervisor: (Aug 2012-May 2013) Started as a
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sandwich artist and got more responsibilities within the store as I advanced and grew.
Open and closed the store, supervised deliveries, took catering orders, catered to the
customer and oversaw the running of my shift.
Interactive Response Technologies/ IQOR: (May 2013-current) Customer Service
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Representative. My role was to assist with filing claims, troubleshooting the customer’s
devices, answering general questions about the customer’s account, and providing
quality and genuine customer service to each caller with respect and knowledge. Handle
time and meeting quotas was something one strived to meet and excel.
Licensed in Health and Variable Annuities Insurance License # W114430
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Community Service
I currently have over 300+ community service hours at various organization to build long
lasting relationships and improve my communication abilities.
• Marine Science Club
• Miami Dade Homeless shelter
• Health Science Club
• Belle Glades Health Fair
• Miramar Police Athletic League
Contact this candidate