JORGE GUEDEZ

Caracas – Venezuela

Cell +58-424-******* – aco9om@r.postjobfree.com

INFORMATION TECHNOLOGY SPECIALIST

IT professional with a notable success in systems development and software testing. Solid experience and highly

skilled in SDLC process. Positive attitude to teamwork.

For the last five years I have led a QA team and has been very successful in planning and acquiring policies for

testing.

I have more than 25 years of experience developing in IBM mainframe environment.

Certification in ITIL Foundation (Information technology Infrastructure Library) and ISTQB Foundation Level

(International Software Testing Qualifications Board).

AREAS OF EXPERTISE:

Analysis and System Design Testing

Team and Project Leadership Planning Systems Development

System Maintenance Banking

TECHNICAL PROFICIENCIES

Platforms: MVS\XA\ESA, VM\XA, VMS, DOS\VS\SP, DOS\VSE, MS/DOS, Guardian 90 of Tandem,

Windows, Solaris / Unix.

Languages: Natural, Cobol, Cobol 85, Cobol II, Easytrieve, ADS, Ideal, PL/I, Cobol/Cics, Pascal, Turbo Pascal,

Basic, Clipper, Dbase, RPG II, Mark IV, Visual Basic Script, ABAP, HTML, Micro Focus Cobol.

Database: SQL, DB2, Oracle, IDMS, Datacom, DBASE II, III.

QA: HP Quality Center 10, HP Quick Test, Rational ClearQuest.

Tools: JCL, TSO, ISPF, Endevor, Change Man, Control/M Vollie, Voice, QMF, Microsoft Project, FTP,

Excel, Word, Power Point, SUN MTP / MBM, VSAM.

PROFESSIONAL EXPERIENCE

Consorcio Credicard (Banking), Caracas – Venezuela August 2009 - Present

QA Leader

Hired to develop and implement the test methodology for Quality Assurance department.

Coordinate the test strategies and test planning with project managers and stakeholders.

Write or review test strategies and test policies.

Review and analyze requirements and use cases or As-Is, To-Be in BPM.

Coordinate User Acceptance Tests.

Write test plans, define test levels, test cycles and defect management.

Initiate the specification, preparation, implementation and test execution.

Coordinate testers activities.

Monitor test results and check the exit criteria.

Coordinate workflow of bugs and defects.

Adapt planning based on test results and progress.

Write test summary reports based on the information gathered during testing.

Test cases were designed using HP Quality Center.

Key Achievements:

Implemented a test methodology for Quality Assurance department.

Divulged and communicated the advantages and importance of Quality assurance methodology.

Support the development teams in understanding the relationship between system developments and

QA.

Active participation in certification tests in migration from magnetic stripe cards to EMV chip

technology.

Contributed in activities directed to certification in Payment Card Industry (PCI).

JORGE GUEDEZ

Software BSV, Caracas – Venezuela March 2009 – August 2009

IT Consultant

Assigned to BBVA Bank as a system developer in payment media area.

Key Achievements:

He improved processes of ATM authorizer module making it faster and efficient.

SW Development, Caracas – Venezuela October 2004 – February 2009

Account Manager

Coordinate with clients the best strategy to adapt and install anti-fraud systems in their platforms.

Plan all activities in order to integrate and test the clients systems with anti-fraud systems.

Receive and review new client requirements to customize systems and applications according their needs.

Coordinate all support and maintenance activities after install systems and applications.

Coordinate all phases and activities in SDLC for new releases and new products.

Lead development teams in building Transactional Fraud Reduction systems for using debit and credit

card in transactional channels like ATM, Internet, Point of sales (POS) for banking.

Lead and coordinate functional and performance testing.

Key Achievements:

Creation of new rules in systems that contributed to reduce fraud in banking transactions.

Supporting clients to identify main rules based on cardholders behavior.

Recognition from clients due to efficiency in frauds detection.

Aprycot Consultores, Caracas – Venezuela April 2004 – October 2004

System Analyst

He was assigned to BBVA Bank as a system developer. Recruited to make the technical design of the online

query of business operations in foreign currency.

Key Achievements:

Technical design approved and ready to be developed.

Reduce execution time in batch processes.

Quartz Consulting, Caracas – Venezuela November 1999 – January 2003

Project Leader

Responsible for corrective, adapting and preventive maintenance of Payroll system in PDVSA (Petroleum

and oil industry of Venezuela).

Analyze new requirements.

Design, build and test new modules in Payroll system.

Lead interfaces development between SAP/HR and the Payroll System.

Key Achievements:

Improve the performance of all processes in interfaces.

Reduce processing time of all interfaces.

Reduce incidences in interface between SAP / HR and payroll system.

Telenesa S.A., Caracas – Venezuela January 1997 – October 1999

System Analyst

He was hired to integrate a team in unification of all Payroll Systems of the subsidiary companies of PDVSA

(Petroleum and oil industry of Venezuela). Participated in all the stages of the systems conversion from

beginning to the end of project. Collaborated with the QA team to ensure the correct unification and data

migration based on business rules.

The conversion was made from systems in Natural/DB2, Cross System Product/DB2 to Cobol/IDMS.

Identify rules that applied to every field.

Create mapping of data migration to target system.

Create processes and programs to extract, transform and load data.

JORGE GUEDEZ

Execute functional testing after migration.

Key Achievements:

The conversion of the first subsidiary company was very successful with low defects during

implementation in productive.

This experience was the key to the transparent conversion of the rest of the most complex subsidiary

companies.

This methodology was adopted for future conversions in the entire company.

Following is a summary of the rest of my experience:

Company Dates Position Comments

November 1994 System Analyst Analyze Requirements, Design

P&Q Software, C.A.

Assigned to Lagoven December 1996 Systems, Programming in Natural,

(Subsidiary company of Cobol, Easytrieve, DB2, IDMS, SQL.

PDVSA – Petroleum and oil

company)

September 1992 System Specialist Project Leader.

Electronic Data Systems

October 1994 Analyze Requirements, Design

(EDS)

Assigned to Banking Area Systems, Prepare Program

specifications.

Programming in Cobol,

Ideal/Datacom.

November 1989 System Analyst Analyze Requirements, Design

Sistemas Multiplexor

Assigned to Lagoven August 1992 Systems, Programming in Cobol,

(Subsidiary company of IDMS.

PDVSA – Petroleum and oil

company)

February 1988 Consultant Analyze Requirements, Design

Inprode

Assigned to Alcasa October 1989 Systems, Programming in

Assigned to Venalum Natural/Adabas, Cobol 85, SQL.

February 1987 System Analyst Programming in RPG II.

El Impulso

January 1988 Elaborate procedure manuals.

November 1984 Programmer Programming in Clipper, Pascal,

Impro Computer SRL

December 1986 Dbase.

EDUCATION & CREDENTIALS

Bachelor Degree in Computer Science

University Simon Rodriguez, Caracas, Venezuela

System Analyst

University Lisandro Alvarado, Barquisimeto, Venezuela.

Professional Certification

ITIL Foundation (Information technology Infrastructure Library)

ISTQB Foundation Level (International Software Testing Qualifications Board)

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