Sales Associate Customer Service

Dear Employer,

Enclosed please find my resume for your review. I am a graduate of Slippery Rock University with a degree in

sociology/anthropology. I know that I would be a great fit and would be able to contribute immediately.

I am very interested in becoming a part of your team. Your facility would gain an individual who is dependable, motivated,

and personable. My many experiences ensure that I am an individual who knows how to accomplish tasks and work in a team

dynamic. In my prior job, I worked as an Office Clerk, which required that I complete tasks on schedule.

I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time. If you have any

questions or would like more information about my qualifications, please feel free to call me at 814-***-**** or email me at

x *******@*****.***. Thank you for your consideration.

Respectfully yours,

Anne Nicolini

Anne Nicolini

2383 Cardinal Drive, APT 15

San Diego, CA, 92123

Cell: 814-***-**** :

E-Mail: ********@*****.***

Professional Overview

I have been working in retail for 3 years and have experience in working to provide great customer satisfaction to all. The

experience I have has also correlated with my other jobs both professional and school wise. I am a very hardworking in all that

I do and preform to the best of my abilities. I have experience not only in retail, but also in working with those of a needing

background. I have done several internships throughout my time at school and through community service which included

painting a mural for my hometowns local SKILLS agency, doing a brief internship and learning the basics of senior care homes

along with the basic child population in several different forms. Through my time in the childcare and social service field, I have

become very familiar with the population and I am highly motivated to work with these kids at all levels to better their daily

lives.

C ore Qualifications

Goal-oriented Reliable and dependable

Supportive of managers Cheerful and energetic

Internet savvy Positive outlook

Approachable Attention to detail

Excellent time management Quick learner

Analytical

Extremely organized

Accomplishments

Project Planning

Efficient in planning activities, time management, and providing key resources and data to back up research.

Presenting

Demonstrated strong communication skills through class presentations and group activities. I also currently hold a

leadership role in my sorority.

Documentation

Drafted documents for lab classes and English papers receiving good feedback.

Work Drive

Demonstrated knowledge of pharmaceutical company through learning individually and group trainings. I am very

proficient in learning and grasping new concepts I am introduced to. This was recognized by several people within the

departments. I will take the time to learn concepts I am unfamiliar with and I am extremely job driven.

E ducation

College Prep, 2010

Bishop Guilfoyle High School - Altoona, PA, United States

3.33 GPA

Member of pro-life club

Coursework in calculus honors English, Biology, Chemistry, Spanish, Art, Psychology, Sociology, and Government.

Elementary school, 2006

St. Rose of Lima - Altoona, PA, United States

Basic Classes

Psychology

Penn State Altoona - Altoona, PA, United States

3.13

S ocial Work

Slippery Rock University - Slippery Rock, PA, United States

[3.429] GPA after my previous semester

Professional studies emphasis in Sociology/Anthropology

[3.375] GPA after previous semester

This is another major dual in both subjects

Recent graduate in the program of this study (3.4 GPA)

Member of the international club, Phi Sigma Sigma, and the Rugby Club. Coursework in Psychology, Human Diversity,

Sociology, Art, and English

Experience

Childcare Worker

A ugust 19, 2014-present

S an Pasqual Academy (New Alternatives Inc.)- Escondido, CA

For this position, I am in charge of caring and cleaning for the children on campus overnight. These children are mainly court

ordered to stay at San Pasqual Academy and between the ages of 12-18 years old. Many of the students come from harsh

backgrounds and it is our job to care for them and be considerate of situations that may arise throughout our shifts.

Sales associate

June 20, 2014- November 26, 2014

Old Navy – Mira Mesa, CA

Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions,

policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find

desired items. Recommended merchandise based on customer needs. Operated a cash register to process cash, check, and

credit card transactions. Guided customers in choosing items that reflected personal style and shape. Explained information

about the quality, value, and style of products to Influence customer buying decisions. Replenished floor stock and processed

shipments to ensure product availability for customers. Educated customers on product and service offerings. Communicated

information to customers about product quality, value and style. Built and maintained effective relationships with peers and

upper management.

Document Control Assistant (temporary hire)

April 28, 2014- current (April 2, 2014)

Ardea Bioscience (AstraZeneca) - San Diego, CA

For this position, I was contracted to complete a few projects. These included scanning, placing old documents into word

format docx and following complete instructions. This was also a temporary position for the bioscience company within the

Quality Assurance Department.

Document Control Assistant (temporary hire)

April 7, 2014- April 13 2014

Ardea Bioscience (AstraZeneca) - San Diego, CA

At this contracted job I was to scan and archive files for the Quality Assurance Group of this company. This included

scanning, uploading, and filing documents.

Sales associate

November 2013 to January 2014

Hanes Brand - Slippery Rock, PA

I am a cashier and responsible for cleaning the store while providing great customer service.

Sales associate

May 2011-November 2012

Old Navy - Grove City, PA

Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions,

policies regarding payment, exchanges, and security practices. Placed special orders and called other stores to find desired

items. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit

card transactions. Guided customers in choosing items that reflected personal style and shape. Explained information about

the quality, value and style of products to Influence customer buying decisions. Replenished floor stock and processed

shipments to ensure product availability for customers. Educated customers on product and service offerings.

Communicated information to customers about product quality, value and style. Built and maintained effective relationships

with peers and upper management.

Sales associate

May 2011 to December 2012

Gabriel Brothers - Altoona, PA

Replenished floor stock and processed shipments to ensure product availability for customers. Operated a cash register to

process cash, check and credit card transactions.

Sales associate

November 2010 to December 2011

Hot Topic - Altoona, PA

Described merchandise and explain to customers. Recommended merchandise based on customer needs. Replenished floor

stock and processed shipments to ensure product availability for customers.

Food sales associate

August 2010 to June 2011

Port Sky Cafe - Altoona, PA

Took necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a

smile, and in a timely manner. Communicated clearly and positively with co-workers and management. Cut and chopped food

items and cooked on a grill or in fryers. Carefully maintained sanitation, health, and safety standards in all work areas.

Ride Operator

August 2008 to October 2010

Lakemont Park - Altoona, PA

this was the first job I ever held. I was in charge of running rides and providing customer satisfaction.

Memberships/Scholarly Societies

I am a member of Phi Sigma Sigma a sorority on the Slippery Rock campus. Through this sorority I have gained more

confidence and knowledge in helping others. Currently I am holding a position on our electoral board which I considered a

huge accomplishment in furthering your educational and professional career later in life. My status on this board was to

educate and watch over the new members of our society.

I am also a member of the national honor society maintaining a 3.4 average in my major of sociology/anthropology. I have

also been on the dean’s list and recognized at Slippery Rock University

Contact this candidate