Customer Service Sales
Resume:
Tiáree M. Sumter
Astoria, N.Y 11102
*******@*****.***
Objective: Experienced professional seeking to fill a challenging position in the retail \ hospitality industry.
Key Qualifications:
Creative, above-average ability for artistic expression.
Detail oriented (Efficient Mind)
Assertive, self-motivated and goal oriented; works well alone or as part of a team.
Excellent organization, communication and interpersonal skills.
Resourceful, flexible and effective problem solver; works well under pressure.
Experienced in client relations, sale, event planning and execution, marketing, computerized data management and inventory control.
Work Experience:
Supervisor, Brooks Brothers
May 2011 - March 2015
Train Employees
Provide a specialized shopping experience and developing enduring relationships with clients.
Professionally engage the community through marketing and outreach with relevant organizations to initiate events that lead to sales generation.
Provide the highest level of quality and customer service to tailor luxurious products.
Develop strong relationships within the family through demonstration of values and team member support.
Take on a leadership role with Professional Sales Associates and assist with store opening and closing.
Inspire and motivate to desired results; achieve and deliver profitable sales results.
Execute product presentation to the spirit of corporate visual and merchandising direction.
Exceptional communication skills.
Exploit marketing tools, merchandising locations and merchandise presentation to maximize sales.
Communicate merchandise needs and trends for the store to Store Manager in order to maximize sales.
Loss Prevention, Lord & Taylor
Nov 2004 - Mar 2011
Conduct surveillance to detect loss within a store environment.
Conduct physical security checks. Make recommendations for ways to prevent loss.
Conduct safety inspections and communicates hazards to Management.
Participate in the training of new hire to address the areas of Loss Prevention.
Participating in store shortage reduction program, including working in partnership with specific departments
Responsible for heightening store Loss Prevention awareness.
Utilize CCTV equipment.
Use the latest in advanced interviewing and interrogation techniques.
Identify, observe and apprehend individual(s) for committing theft by shoplifting
Having knowledge of state laws and statutes as related to the crime of shoplifting and apprehensions
Investigating and controlling internal theft
Use strong verbal and written communication skills with team management, employee's, law enforcement and public as needed.
Security (Overnight), Le Parker Meridien
Jan 2008 - Aug 2010
Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
Initiate and follow-up all investigations of crimes committed against property and persons.
Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
Education:
Culinary
The Art Institute of New York
August 2005
References:
Available upon request.
Contact this candidate