Project Manager Customer Service
Resume:
Elliot A. Chandler
Davidson, NC 28036
**************@*******.***
SUMMARY OF QUALIFCATIONS:
Seasoned management professional with 10 years of military experience in
mid-level operational decision making and leadership positions in a variety
of domestic and international assignments. Developed and implemented
strategies for achieving overall mission success and day-to-day objectives.
Motivated team members to accomplish organizational goals and work
successfully across organizations. Qualifications include expertise in the
areas of:
Leadership and Team Building Project Management
Research and Analysis
Training
Operations Customer Service
Active Secret Clearance Proficient
in Microsoft Word, PowerPoint, Excel, & Outlook
EDUCATION:
MA Management & Leadership, Webster University, December 2014
Columbia, South Carolina
BS Business Management, Norwich University, July 2004
Northfield, Vermont
Dale Carnegie Training, Dale Carnegie Course October 2014
Charlotte, North Carolina
EXPERIENCE: Captain, United States Army, Field Artillery
Senior Assistant Operations Officer Fort Jackson, SC
March 2014-July 2014
. Synchronized training plans for five Entry Level Training
Organizations that certifies over 25,000 employees.
. Project Manager for the South Carolina Summer Special Olympics where
1,000 athletes completed nine events in two days.
. Project Manager for the Columbia Blowfish Baseball Team Military
Application Night.
Senior Liaison Officer Kandahar, Afghanistan
March 2013-January 2014
. Represented organization at 80 working group meetings dealing with
future plans of the Afghanistan Army and Police.
. Served on a transition team that transferred eight United States owned
bases over to the Afghanistan government.
. Complied and verified organization readiness reports.
Executive Operations Officer Fort Jackson, SC
October 2012-March 2013
. Managed a complex, multi-department training program designed to
certify over 5000 personnel annually as new employees.
. Developed a new training test that certified 1200 new employees in
four days and was implemented as the organization standard.
. Managed the $10,000.00 Family Readiness Group bank account with no
loss of funds.
Senior Manager Fort Jackson,
SC January 2011-October 2012
. Trained 1,500 new employees over 21 months with a 90% graduation rate.
. Supervised and evaluated a 20 personnel training staff.
. Supervised accountability for $1 million worth of equipment resulting
in zero loss in a two year period.
Organization Advisor Fort Hood, TX
April 2010-October 2010
. Advisor to the chain of command on the use of indirect fire support
assets.
. Developed a training test that certified 400 employees in four days
and was implemented as the organization standard.
. Managed two social media accounts and five news articles that
showcased the organization's accomplishments.
Executive Assistant Operations Officer Fort Hood, TX/Iraq
September 2008-April 2010
. Reviewed training plans for four departments to ensure they were in
compliance.
. Supervised and evaluated six employees.
. Project Manager for the local national neighborhood security forces
ensuring payroll was met for thousands of employees in a hostile
environment.
Assistant Manager Germany/Iraq
July 2006-January 2008
. Supervised and evaluated 22 employees as well as accountable for $10
million worth of equipment.
. Conducted over 200 combat missions that provided security to local
nationals without incident.
. Conducted over 100 local meetings and a dozen key leader conferences
that discussed future security and economic plans.
. Managed 23 civic emergency relief projects worth $60,000 that helped
bring new businesses to the area; to include, grocery stores, clothing
stores, mechanic shops, electric and plumbing repair shops.
Department Advisor Germany
January 2005-July 2006
. Advisor to the chain of command on the use of indirect fire support
assets.
. Supervised and evaluated five employees as well as accountable for $1
million worth of equipment.
. Raised $12,000 for the annual Emergency Relief Campaign that helps
employees in financial need.
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