Ioannis dimitris zervos
Farmingville, NY 631-***-**** **************@*****.***
Professional experience
November 2007 - December 2014 CWG/dataR
Bohemia, NY
A global leader in mobile lifecycle solutions, providing operators, distributors
and retailers in the wireless industry with a complete service of forward and
reverse logistics along with cutting-edge technology. CWG employs hundreds of
workers in North America, South America and Asia.
Senior Business Manager
Worked closely with our strategic partners Xerone (software developers) and
directed projects for some of the largest global wireless carriers,
manufacturers and logistics companies including Verizon, AT&T, Jabil, Foxconn,
Samsung, Asurion, XPO Logistics, Motorola, HTC, LG, and Blackberry. Direct
supervisor of the company's technology staff. Coordinator of sales development,
technology, operations/logistics and finances in ensuring outstanding customer
service. Developed and executed the company's business plans in collaboration
with the VP and CFO.
Managed all software projects in timely fashion ensuring target dates and budget
were met or exceeded
Effectively defined various projects' objectives, overseeing quality control
throughout their life cycle (project initiation, planning, execution and
closure)
Communicated project expectations to team members and delegated tasks and
responsibilities as appropriate
Communicated with internal departments and key accounts on a daily basis to
ensure positive flow
Developed and delivered RFP's, profits and loss reports, progress reports,
proposals, requirements documentation and presentations to team members,
customers as well as senior management
Effectively prioritized and multi tasked in a high-pressure, fast paced
environment
Able to elicit cooperation from senior management and customers by using
persuasive, encouraging and effective communication
Coordinated monthly invoicing with accounting department
Participated in two annual industry trade shows, CTIA (Cellular
Telecommunication Industry Association) and CES (Consumer Electronics Show) to
demonstrate products and field questions from end users and channel partners in
an effort to develop and secure new business
Pioneered numerous operational reports used by the company and clients
Procured all equipment/resources needed by the technology, repair and production
department
Promoted three times after beginning in the company as project manager
October2006 - November 2007 mpGreek
Whitestone, NY
mpGreek is one of the biggest Greek digital music download and entertainment
networks.
PR Coordinator
Communicated daily with global record label executives from Universal, Sony,
EMI, Warner and Polygram on new artists/albums, promotions and marketing.
Introduced company to concept of social media (Facebook, MySpace, Twitter) with
international focus
Successfully cross-promoted internet based sales campaigns for customers notably
Logitec, Coca Cola, Piraeus Bank and Sportsarena
Secured free advertising spots on Greek TV / Radio via cross promotion on our
website
Responsible for all company communications, including advertisers (most notably
Ogilvy), artists, corporate clients, media contacts as well as international
labels like Sony, Universal, Warner, Polygram and EMI
Wrote and launched press releases via numerous Internet PR companies such as
freepr101.com, prlog.org, prweb.com, express-press-release.net,
1888pressrelease.com and sbwire.com
Updated database with music from current artists domestic/international as well
as new and upcoming musical acts
Wrote copy for website and weekly newsletter
January 2005 - May 2005 The Howard Stern Show
New York, NY
Broadcasting Intern
Arranged weekly production meetings and sent out meeting minutes
Pitched ideas for different productions/guests for the show
Coordinated visits with public relations teams for all guests
Organized current event articles that were read on daily news segment
Managed daily visiting guest list
Participated in various comedy bits that aired on the show
Answered calls from fans and queued them for Howard
June 1997 - November 2004 Audiovox Communications
Corporation Hauppauge, NY
Assistant Warehouse Manager
Effectively coordinated and planned new warehouse layout with management team
Accurately developed and maintained new spreadsheets that allowed for real time
inventory access for the executive team
Verified all incoming and outgoing freight via data entry in addition to writing
operational process flow chart and assembly line charts
Managed shipping team responsible for inputting all incoming and outgoing
product
Education
May 2005 NYIT College of Arts and
Sciences New York, NY
Bachelor of Communication Arts
December 2002 Suffolk Community College of
Liberal Arts and Sciences Selden, NY
Associate of Liberal Arts
May 1999 Dover Technical School
Ronkonkoma, NY
Associate of Digital Electronics Technology
Computer Skills
Microsoft Word, Excel, PowerPoint, Project, Smart sheets, Quick base, Visio,
Outlook
References
Available upon request