Ashley Voorheis

***** ******** *** ( FORT WAYNE, INDIANA ( 574-***-****

aco98w@r.postjobfree.com

Career Profile

Driven and results oriented professional possessing over 10 years of

experience in customer relations, sales and account management within the

medical, financial and legal markets.

Relationship Building/Influencing: Extraordinary ability to quickly

cultivate relationships with all client personnel; expert ability to

establish account champions within the organization.

Leadership: Consistently selected to assume leadership roles throughout all

aspect of my respective positions. Proficient in sales, mentoring,

training, leadership and team building.

Sale/Business Development: Adept in developing and executing business leads

into increased sales; identify and capitalize on growth opportunities

through networking, and product/service expertise.

Career Progression

Northern Indiana Court Reporters, Fort Wayne, IN- Office Assistant /Court

Reporter August 2013- Present

. Support attorneys in legal settings

. Schedule meetings, arrange conference room

. Cover assigned offices and courts throughout assigned territory to

record court proceedings

. Proofread and prepare transcriptions and supporting documents

. Quickly and accurately annotate proceedings with essential case

information

. Take care of visitors and potential clients, distributed mail and

emails, answered and initiated phone calls

. Perform post proceeding follow ups calls to clients to ensure we have

met and exceeded the clients expectations

PayLeap, Warsaw IN- Account Manager/ Sales Representative

December 2012- August 2013

. Specialized in increasing revenue through outside/inside sales

. Customize merchant pricing for Schedule A's

. Evaluated monthly business account statements and reviewed with clients

. Provided customer relations through inbound and outbound client calls

Kosciusko Community Hospital, Warsaw IN- Insurance Coordinator

June 2012 - May 2013

. Primary point of contact for all patient and nurse communications

. Verified patient's insurance eligibility, benefits and authorizations

. Answered incoming calls and provide customers and physicians with HIPAA

regulated patient information

. Entered patient diagnosis and procedure charges

. Assisted in scheduling patient appointments, nurse and physician hospital

activities as well as maintained a detailed daily schedule for office

staff

Gulfstream Coach, Nappanee, IN - Administrative Assitant/ Information

Coordinator November 2007- February 2010

. Assistant to Director of Marketing with a focus on organizing trade shows

and rallies

. Managed the phone switchboard, provided customer relations and scheduled

all appointments for the Director

. Responsible for all office shipping and receiving which included the

legal, certified and overnight priority packages and mail

. Entered and kept track of all manager expense reports

. Prepared all travel itineraries for managers and client visits

. Reviewed and processed all office invoices on a daily basis

Fem-N-Fit, Nappanee, IN- Client Coordinator/Personal Trainer

June 2002 - June 2010

. Coordinated all new membership packets and sales brochures

. Personal trained female clientele focusing on finding a healthy mind and

body balance

. Managed all accounts receivable from members and vendors

. Responsible for scheduling staff schedules, personal trainer schedules

and calculating weekly payroll

. Managed monthly bank reconciliation statements

. Coordinated, managed and delegated opening and closing staffing and

equipment requirements

Ashley Voorheis

(CONTINUED)

EDUCATION

A.S. Candidate in Medical Assisting, Ivy Tech Community College, Warsaw,

Indiana

Awarded Zumba Fitness Instructor Certification, Zumba International,

Indianapolis, IN, 2012

General Diploma, Warsaw Community High School, Warsaw IN

Volunteer Services

Habitat for Humanity, Warsaw Indiana (and surrounding areas)

May 2010- Present

. Assist in the building of homes for the homeless or low income families

. Assisted director in seeking volunteers to help with projects

Light the Night Walk for Leukemia and Lymphoma, Warsaw Indiana

September 2010- September 2012

. Performed for Light the Night Walk Show

. Public campaigning to local hospitals such as Kosciusko Community

Hospital and Lutheran Hospital

K21 Health Foundation, Warsaw Indiana

July 2009-July 2010

. Performed at The Wagon Wheel Theater to raise funds for local cancer

patients and their families

. Public campaigning to local businesses including Fortune 500 orthopedic

companies such as Zimmer, Depuy, and Biomet.

Kurls for Kids, Warsaw Indiana

June 2009- June 2010

. Assisted with the development of program to help raise funds to purchase

wigs for children with cancer

. Promoted event through ticket sales, telemarketing, and public

campaigning

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