Customer Service Management

Demolitionist G-Force Demolition

Collaborated with other employees and management to solve work related issues.

GERMAN RODRIGUEZ

**** ******** ***** ** *** Vegas, NV 89147

Ph: 702-***-**** ********@*****.***

Professional Summary

Accomplished and energetic Individual with an 8 year history of Customer Service and

Management. I am a motivated leader with strong organizational and prioritization abilities. I have a great commitment to Professionalism. I get along well with others, while also working efficiently on my own. I am seeking a position where not only can I learn something new and challenging, but where I will be able to develop and excel in my skills.

Skills

Customer and Personal Service

Experience

Valet/Concierge ABM-Crystals

Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.

Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.

Multi-Lingual

Time Management

Calculate parking charges, and collect fees from customers.

Active Listening

Service Orientation

Active Learning

Greet customers and open their car doors.

Escort customers to their vehicles in order to ensure their safety.

Lift, position, and remove barricades in order to open or close parking areas.

Keep parking areas clean and orderly to ensure that space usage is maximized.

Reading Comprehension

Computers and Electronics

Complex Problem Solving

Inspect vehicles in order to detect any damage.

Inspected job site to ensure that all safety and regulation laws were met.

Met with employees to discuss and explain work orders.

Management of Personnel Resources

Troubleshooting

Administration and Management

Personnel and Human Resources

Production and Processing

Public Safety and Security

Building and Construction

Equipment Maintenance

Computer Skills- Windows 8, Microsoft Word and Outlook, Word Excel.

Aug 2014 -Nov 2014 Las Vegas, NV

Apr 2014 -Jul 2014 Las Vegas, NV

Environmental Assistant Tronox

Operated office machinery, such as photocopiers, scanners, facsimile machines, voice mail systems and personnel computers.

Valet ABM-Crystals

Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.

Shipper and Receiver Levi Strauss Jean Company

Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Counseled employees in work related activities,personal growth with the company, and career development.

Calculate parking charges, and collect fees from customers.

Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.

Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.

Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

Requisition and store shipping materials and supplies to maintain inventory of stock.

Determine shipping methods, routes, or rates for materials to be shipped.

Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.

Compare shipping routes or methods to determine which have the least environmental impact.

Supervised employees on difficult and skilled tasks, to ensure work was done properly.

Greet customers and open their car doors.

Keep parking areas clean and orderly to ensure that space usage is maximized.

Lift, position, and remove barricades in order to open or close parking areas.

Escort customers to their vehicles in order to ensure their safety.

Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.

Answer phone calls and direct calls to appropriate parties or take messages.

Greet visitors and determine whether they should be given access to specific

Inspect vehicles in order to detect any damage.

Sep 2009 -Sep 2011 Las Vegas, NV

Mar 2007 -Jun 2008 Henderson, NV

Aug 2008 -Jul 2009 Las Vegas, NV

High School Diploma: Business John Marshall High School

individuals. Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Education

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

File and retrieve corporate documents, records, and reports.

Prepare responses to correspondence containing routine inquiries.

Los Angeles, CA Jul 2006

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