Customer Service Administrative Assistant

*** ******* ****** **

Rockmart, GA. ***** 309-***-****

************@*****.***

Marcola C. Owens

Qualification

Excellent customer service and communication skills, 11 years office

experience, well organized, detailed- oriented, team- player, dependable, honest.

Extensive experience in data entry, filling, typing, medical terminology, legal

research, Peachtree Accounting, QuickBooks, Window XP Professional, Internet

Explorer (Fox Fire, Google Chrome), Power Point, Excel

South Side Office of Concern Peoria, Illinois

Experience 10/2012-7/2014:

Housing Case Manager

Filing, typing, assisting with processing paperwork, counseling and assisting

individuals with everyday situations and life skills, budgeting and helping

individuals become self-sufficient and assisting consumers with grocery shopping

and daily appointments

05/2011-5/2012: Dorian LaSaine & Associates Law Office Peoria, Illinois

Paralegal

Assisting the attorney, typing legal documents, filing, data entry, entering

payment on accounts; maintaining the accounting and bookkeeping of payment in

QuickBooks; assisting debtors and creditors regarding past due medical bills; organizing

medical records

8/2010-12/2010: Peoria County Courthouse (Internship), Peoria,

Illinois

Juvenile Probation Officer (Intern)

Talk with minor and guardian during scheduled visits, review and draft social histories

regarding the minor, attend scheduled court dates, conduct referrals to programs regarding

the minors, visit juvenile detention center

2/2005-2/2010: Upgrade Development Companies Peoria, Illinois

Leasing Specialist/Secretary/Unit Inspector

Answer phones, data entry, filing, and typing, assisting low-income residents

with housing concerns-including rent payments, processing incoming

applications (credit checks, back-ground checks, etc.), leasing apartments,

inspecting units, posting HUD rent payments, processing payroll checks

08/2009-12/2011 University of Illinois Springfield

Education

Bachelors of Arts, Criminal Justice

02/2001-05/2004 Midstate College Peoria, Illinois

Associates of Applied Studies, Paralegal Studies

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