RESUME
Name: Sandeep Kumar Educational Details:
• Email: *******.********@*****.*** Sales & Marketing
Degree University / Board
Key Account Man
M.B.A. B.R.A.B.U, Muzaffarpur
Contact: +91-955*******
•
Product Managem
B.Sc Allahabad University, Allahabad
Recovery Manage
12 C.B.S.E Board
th
Business Develop
Career Synopsis:
10th C.B.S.E Board
FHT (Fellowship Higher Training in
Current Company:
Gems & Diamond Technology) from
De Bono Flexcom (India) Ltd., Indian Diamond Institute, Surat.
Position: Head Channel & Retail Sale Certificate Course in Jewellery Making
Duration: Since June 2014 from Indian Diamond Institute, Surat.
Division: Modular Furniture, Modular Kitchen, Wardrobe, Office IT Skills: SAP Module Inventory
Furniture & Trunkey Interior work. Management, Material Management,
Finance Management. Proficient in MS
Company:
Office & Internet.
The Furniture Republic,
Core Competencies
Great Furniture Factory Pvt Ltd.
Revenue Generation
Position: Sr. Manager– Operations
Channel Management
Duration: June 2012 June 2014
Operations Management
Division: Furniture, Home Décor & Furnishing.
Credit Administration
Company: Team Management
• Forecasting sales targets and executing them in a given
EVOK Mega Store,
Hindware Home Retail P Ltd. timeframe
Position: Area Manager • Interpreting the competition after in depth analysis of
Duration: Feb 2011 May 2012.
market information to fine tune the marketing strategies
Division: Furniture, Modular Kitchen, Bath, D2B, Home Décor &
and escalate business volumes
Furnishing
• Driving business growth through identification &
Company: penetration of new market segments for attainment of
targets with a view to optimize revenue
Home Solutions Retail India Ltd (Home Town, Collection I)
• Maintaining cordial relations with customers to sustain
Position: Asst. Manager Operations
Duration: March, 2007–Jan, 2011 the profitability of the business
Division: Furniture, Modular Kitchen, Home Décor & Furnishing. • Gained exposure in the implementation of various
processes for store operations (Staff management, Stock
Company:
management, maintaining Profit & Loss of the unit).
Style Spa Furniture Ltd
• Experience in implementation of Marketing and Sales
Position: Showroom Manager
promotion plans. Maximizing customer satisfaction level
Duration: March, 2004–Feb,2007
by on time delivery, monitoring customer complaints and
Division: Style Spa World Furniture
providing efficient services.
Company:
Areas of Expertise
Aristocraft India (Pvt.) Ltd,
RETAIL MANAGEMENT, STORE OPERATIONS, PLANNING
Position: Branch Manager
Duration: Aug, 1997 March, 2004 Strategic Planning
Division: Sauder, Chatuae dux, Silken Establishing corporate goals, short term and long
term budgets and developing business plan for the
Personal Data:
achievement of these goals.
Date of Birth:1st April 1971
Actively involved in business planning and analysis
Languages Known: English, Hindi
for assessment of revenue potential.
Passport No : F4564571 Planning and implementation of
infrastructure/facilities, renovation, development and
Notice Period : 1 month
expansion in organisation.
Marital status : Married
Operations & Inventory Management
Relocation: Anywhere in India Managing all aspects of operations management.
Supervising maintenance of high standards of day
Expected Salary: Negotiable
to day work with great efficiency.
• Address:
Developing daily roll out plans to effective & efficient
C 2202, Gardenia Square,
working.
Crossings Republik,
Inventory management by developing merchandise
Sector 6 B,
plan & timely replenishment.
Behind ABES College, NH 24,
Ghaziabad, U.P. Responsible for timely accounting and reporting of
PIN CODE 201016
the stores in accordance with the requirements of the
brand.
Customer Servicing, SIS & Vendor Relations
Anticipating needs of the customers and providing
customised services.
Ensuring customer satisfaction.
Reviewing the customer feedback data collected to
tune the business strategies as per customer
requirements & expectations.
Coordinating with various vendors for timely
procurement & smooth operations.
Initiating & managing space selling activities in the
store.
Man Management/ Training & Development
100% adherence of S.O.P.
Imparting in house training on Service Excellence
and Teamwork.
Organizing and conducting practical and theoretical
training programs, to enhance skills and motivational
levels.
Handling various aspects of HRM, Recruitment,
Performance Review and Appraisal.
Training team to build up good reputation with the
customer by effective customer service.
Employment History:
Current Employer:
Duration : Since June, 2014
Position Title : Head- Channel Sales & Retail Operations
Company Name : De Bono Flexcom India Ltd.
Location : New Delhi
Brand Name : De Bono
: De Bono is a 30 year old company, having its own manufacturing unit for modular furniture and
Company Profile
metal manufacturing setup, sister Concern Company of Delite Kom Ltd., generating business from tenders, Trunkey
Projects thru banks, offices and interior projects. De Bono has now entered into retail business, Now also in retail with
their first showroom in Jhandewalan, Delhi. Supported by outdoor sales team and a team of Interior Designers. I have
been given the responsibility to develop the retail segment thru appointing dealers and opening company showroom.
Products dealing: Modular Kitchen, Wardrobe, Bedroom set, Office furniture and interior work, Design to build handling
Turnkey Projects etc.
Roles and Responsibilities
Handling Conceptualisation, Business Operations planning and Start up of the Retail Venture
Retail & Projects Business Strategy / Plans / Operations, Retail Format Setups (Mega Stores, Living, Modular Kitchen &
wardrobe formats), Corporate/Functional structures & setups
Developing Vendors and Negotiation for buying products. All Local purchase was being taken care.
Multi-Category Planning/Merchandising, Sourcing/QA, Logistics/SCM, Retail Branding, Properties & Projects,
Marketing, ERP & HR.
Handling Retail Store team, Rollout and Business Development team.
Interview, hire, train and dismiss personnel; performed evaluations and decided on salary increases and promotions.
Previous Employers:
1. Duration : June, 2012 to June, 2014
Position Title : Sr. Manager - Operations
Company Name : Great Furniture Factory Pvt Ltd.
Location : Noida, U.P.
Brand Name : The Furniture Republic
: TFR is a part of Sharda Group of Companies; other known companies are Sharda Exports Ltd.,
Company Profile
Glocal Edge Ltd., etc. Sharda Exports is India’s Largest Exporter of Rugs and Carpets now supplying to Indian Retail
Industry too. Now putting their steps forward in Retail segment. Starting from Home Furniture, Carpets & Rugs, Home
Décor, Light décor, Design to build handling Turnkey Projects etc.
Roles and Responsibilities
Handling Conceptualisation, Business Operations planning and Start up of the ambitious Home Solutions Retail
Venture TFR.
Retail & Projects Business Strategy / Plans / Operations, Retail Format Setups (Mega Stores, Living, Modular Kitchen &
wardrobe formats), Corporate/Functional structures & setups
Developing Vendors and Negotiation for buying products. All Local purchase was being taken care.
Multi-Category Planning/Merchandising, Sourcing/QA, Logistics/SCM, Retail Branding, Properties & Projects,
Marketing, ERP & HR.
Handling Retail Store team, Rollout and Business Development team.
Interview, hire, train and dismiss personnel; performed evaluations and decided on salary increases and promotions.
2. Duration : Feb 2011 to May 2012.
Position Title : Area Manager- Operations.
Company Name : Hindware Home Retail P Ltd., Gurgaon
Brand Name : EVOK
Location : Ghaziabad, U.P.
Company Profile : EVOK is a part of Somany Group, dealing with sanitary products since 1962, now also into Home
Solutions. Dealing in Furniture, Modular Kitchen & Wardrobe, Home Décor, Light décor, Interior Projects. Handling
Retail Store Operations of Delhi Ncr Stores. Consisting of two formats Mega Stores and Design Centres.
Roles and Responsibilities
Handling operations of two format of stores Evok Mega Stores and Evok Design Centre. Area- Delhi / NCR.
Handling Retail Sales Team responsible for retail business and Business Development Team for outdoor
business.
Maintaining Stock Level, by coordinating with Sales & Marketing dept for clearance of stock available and
required.
Maintaining Sales track customer wise, Product wise and Sales Executive wise. Providing Daily reports, Monthly
and annual Reports.
Resolving day to day issues of the Stores, Internal Audit.
3. Duration : March 2007 to Jan 2011
Position Title : Asst. Manager-Operations
Company Name : Home Solutions Retail India Ltd.,
Location : Lucknow, U.P.
Brand Name : Home Town, Collection I
Company Profile : It is a part of Future Group, Retail outlet in the name of Home Town & Collection I, Dealing in
wooden Furniture, Modular Furniture, Metallic Furniture (for office and Home), Furnishing, Home Décor, Light décor &
different interior products. Handling Retail Store Operations, Store Size 65000 Sq ft in Home Town and 19000 Sq ft in
Collection I, Lucknow.
Roles and Responsibilities
At Home Town (Hyper Market):
Handling Furniture, Furnishing, Home Décor, Modular Kitchen & Wardrobe Dept. at Home Town & Collection I.
Launched 92,000 sq ft Super Store.
Managing a team of sales consisting of 6 Department Manager, 7 Team Leaders, 3 Designers, 3 site Supervisor,
26 CSA & 8 Fitters.
Meeting Interior designers, architects, hotels maintaining good relationship and getting sale. Maintaining and
reconciling the stock.
At Collection I (Stand Alone)
Managing the team of Sales, HR, Commercial, Logistics, Visual Merchandise & Customer services.
Handling store of 30000 sq ft area with 54 efficient staff.
Bringing projects from corporate houses
Maintaining and reconciling the accounts and stock of the branch.
Achievements:
Bagged an opportunity to set up the new Hyper Market- Home Town.
Handled Recruitment, Training, Inventory management, Visual Merchandise.
Efficiently transferred from Standalone store to Hyper Market. Achieved 93 % of the target at collection.
Actively Contributed profit margin of 42% of the total business till date.
4. Duration : March 2004 to Feb 2007
Position Title : Showroom Manager
Company Name : Style Spa Furniture Ltd.
Location : Noida, U.P.
Brand Name : Style Spa
Company Profile : It is a part of K.K.Birla Group, largest Furniture Retail Company in India dealing in Modular
Furniture. Handling Store Operations, Store Size- 8600 Sq ft. Handling Noida Branch along with U.P Product
distribution and Sales Tax Related issue.
Roles and Responsibilities
Ensuring the effective store operations, maintenance and management.
Conceptualising and implementing visual merchandising strategies.
Liaising with external agencies and devising strategies for max value concept.
Preparing and presenting MIS reports to the top management.
Achievements:
Efficiently handled sales Tax related issues of U.P. (filing returns, Assessments cases against company).
Independent charge of supply & distribution to different Stores within U.P.
Received Gold Medal for Highest Growth rate all over India in the year 2004-2005.
Year 2005-6 & 2006-7 awarded for achieving Target and giving growth of 26% & 38% in respective years.
5. Duration : August 1997 to March 2004
Position Title : Branch Manager
Company Name : Aristocraft India Pvt. Ltd.,
Location : New Delhi
Company Profile : Dealing in Furniture, Furnishing, Home Décor, Light décor and different interior products. Bringing
orders / Projects by meeting Architects, Interior Designers, Hotels, Hospitals, Government offices, Company etc.
Roles and Responsibilities
Managed the functioning, sales and administration of retail outlets.
Bringing projects from Interior designers, architects, hotels and different corporate houses.
Appointing dealers and solving their day today problems.
Product Furniture, Interior Products, Artificial flowers etc.