Customer Service Manager
Resume:
Amber Cortinas
Los Angeles, CA
480-***-**** *****.**********@*****.***
KEY QUALIFICATIONS
Highly organized, creative and detail- orientated individual with experience in:
Proficient in computers (Photoshop, Illustrator, MS-Word, Power-point, Excel, POS system)
Exceptional oral and written communication
Ability to accomplish deadlines
Concerned with quality, Ensure tasks are completed correctly and on time
EDUCATION
FIDM/Fashion Institute of Design and Merchandising Expected September 2015
Los Angeles, CA
Associate of Arts Degree: Merchandise Product Development
Courses Include:
Technical Design Patternmaking Knowledge
Flat Sketching Textile Application
Trend Analysis Garment Construction Knowledge
EXPERIENCE
ZARA May 2014- Current
Los Angeles, CA
Sales Associate/Cashier
Responsible for greeting and assisting the customers as well as maintaining the appearance of the
store
Maintained inventory control
Established a strong client base to exceed daily goals
Akira April 2012- January 2013
Chicago, IL
Cashier & Tasker
Ability to relate, charm and engage clients
Excellent organization and problem solving skills
Strong clientele and selling skills
Ultimate Exposure Tan August 2011- August 2012
Chicago, IL
Lead Sales
Respond to customer inquiries; make sure dispute is reported and handled immediately
Use sale skills to make sure goal is met
Complete opening and closing cash handling
ACCOMPLISHED
Fashion Institute of Design and Merchandise Debut Fashion Show March 2015
Organized the wardrobe collection
Dressed the models in a timely manner
Conversed with the Director to keep the show organized
Amber Cortinas
Los Angeles, California
480-***-**** *****.**********@*****.***
PROFESSIONAL REFERENCES
Bridget Flanagan
Store Manager
Akira
Chicago, IL
Jennifer Kopf
District Manager
Ultimate Exposure Tan
Chicago, IL
Stephanie
Women’s Manager
ZARA – DTLA
Los Angeles, CA
Contact this candidate