Customer Service Home Health

Jomaly Estrella

** ****** **.

STATEN ISLAND NY *0304

********@*****.***

OBJECTIVE

• To obtain a position utilizing my skills and experience in sales and customer service.

EXPERIENCE

September 2004 - Present Tri-State Surgical Supply Brooklyn, NY

Customer Service/ Sales Representative

• Obtained new business with onsite presentations

• Provided excellent customer support by responding to customer inquiries.

• Processed and followed up on all new accounts utilizing the Linux system.

July 2003 – September 2006 Sentosa Purchasing Group Woodmere NY

Purchasing

• Responsible for purchasing medical and office supply equipment for 22 nursing homes located throughout the

metropolitan area.

September 1997 – July 2003 Gerimedix, Inc. Brooklyn NY

Data Entry

• Solicited new customers for medical supplies and entered orders on the MAS90 system for distribution.

• Responsible for administrative functions that included billing, answering phones, filing processed orders and

sorting and distributing correspondence.

• Provided customer service support

November 1993– June 1997 U.S. Homecare. Brooklyn NY

Home Health Aide

• Provided patient care that included taking blood pressure and temperature, bathing and dressing patients in

appropriate clothing, assisting with medication, preparing nutritional meals according to dietary requirements

and escorting patients to doctor appointments

• Maintained a clean and safe environment for patients

Education

U.S. Homecare, Inc. Brooklyn, NY Home Health Aid Certificate 1993

High School Telecommunication Arts and Technology Brooklyn, NY High School Diploma 1989

Skills

• Microsoft Office

• MAS90

Languages

• Fluent in Spanish

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