Tourism/Hotel jobs
Resume:
JOHN NICOLLE C. BUENO
#** **. ********* ******, ********* Village
Tanong, Marikina City
Mobile No.: +639*********
E-mail address: ***************@*****.***
Facebook email address: ************@*****.***
Career Objective:
To seek challenging assignment and responsibility, with an
opportunity for growth and career advancement as successful achievements.
Hard Skills:
> Knowledge on operating Hotel Management Suite: Folio Plus
- Certificate of completion for Train the Trainer Program
workshop for HMS (Folio Plus)
August 2014
> Flexible to changes
> Posses enthusiasm
> Good at multitasking
> Passion for pleasing people
> Professional Appearance
> Verbal Communication
> Written Communication
Soft Skills:
> Computer literate.
> Ability to work in a team structure
> Able to adapt oneself to new surroundings; to make suitable
change so as to fit new conditions.
Work Experiences:
World Citi Colleges - Quezon City Campus
Full-time College Instructor (Tourism Management Department)
1st Semester of 2014 - 2015
2nd Semester of 2014 - 2015
Current Status - Employed
Subjects Taught:
o Principles of Tourism 1
o Principles of Tourism 2
o Principles of Tour Guiding
o Tourism Marketing
o Tourism Planning and Development
o Philippine Tourism
o Computer 1 (Folio Plus)
Sitel Philippines Corporation
Customer Service Representative
May of 2010 - June of 2011
Duties and Responsibilities
> Answer phones and respond to customer requests.
> Sell product and place customer orders in computer system.
> Provide customers with product and service information.
> Up sell products and services.
> Transfer customer calls to appropriate staff.
> Identify, research, and resolve customer issues using the
computer system.
> Follow-up on customer inquires not immediately resolved.
Abe International College of Business and Accountancy
Marketing Assistant
March of 2008 - May of 2008
Duties and Responsibilities
> Advising students on what course would fit their interest.
> Answer questions related to the courses that the school offers.
> Disseminating information about the school by giving flyers and
through career orientation
> Telemarketing
El Rio Y Mar Resort
Trainee/Intern
April 2013 - July 2013
> Assist customers with their inquiries through front desk
training.
> Served as a tour guide for the customers for their tours and
island hopping.
> Trained as a barista at the bar.
> Sell tours and island hopping to the customers.
> Take and serve food orders on the restaurant.
Seminars Attended:
The Art and Science of Flying with Philippine Airlines
Sofitel Philippine Plaza Hotel, Manila
September 2014
A Resort World Experience
Sofitel Philippine Plaza Hotel, Manila
September 2014
Learning From International Cruise Line
Sofitel Philippine Plaza Hotel, Manila
September 2014
"EXPLORE!" Leadership Mastery Program Level 1
March 2014
"Amplify, Engage, Take-off! Shape your Career from Here to Beyond"
World Citi Colleges - School of International Hospitality Management
February 2013
"It is More Fun in World Citi Colleges"
World Citi Colleges - School of International Hospitality Management
February 2013
"Japanese Cuisine" & "Event Styling"
World Citi Colleges - School of International Hospitality Management
February, 2013
"Voter Education"
World Citi Colleges - Quezon City
January 2014
"Embracing the World of Hospitality... Trends and Opportunities"
World Citi Colleges - School of International Hospitality Management
September, 2012
World Food Expo - WOFEX
Premiere Events Plus Group, Inc.
August 2012
Actual Tour Guiding Seminar and Career Option
Conducted by: Wide Vision Tours and Travel
March of 2012
Bar and Beverages Management Seminar and Flairtending Exhibition
Conducted by: Wide Vision Tours and Travel
March of 2012
Basic Customer Service
Philippine Airlines
September 2011
"Tourism - Everybody's Business Grows in Partneship"
League of Tourism of the Philippines
September, 2011
Cocktail Mixing and Flairtending Seminar
Conducted by: Wide Vision Tours and Travel
March of 2009
Choosing Your Career
Conducted by: Wide Vision Tours and Travel
August of 2008
Personality Development
Conducted by: Wide Vision Tours and Travel
August of 2008
Educational Background
Graduate : Master in Business Administration (on-going)
World Citi Colleges
2014 - Present
Tertiary : BS - Tourism Management
World Citi Colleges
2010 - 2014
Abe International College of Business and
Accountancy
Aurora Blvd., Quezon City
2008 - 2010
Secondary : Sta. Elena High School
Sta. Elena, Marikina City
2004 - 2008
Elementary : Leodegario Victorino Elementary School
Jesus Dela Pena, Marikina City
1998 - 2004
Personal Data:
Date of Birth : March 23, 1992
Place of birth : Marikina City
Religion : Roman Catholic
Nationality : Filipino
Civil Status : Single
Height : 5'9"
Weight : 120 lbs
Father's Name : Ernesto Bueno
Mother's Name : Amelia Bueno
Character Reference:
*** Available upon request ***
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