Customer Service Accounting

Nicole (Jiryung) LEE I Resumé

A: Sydney NSW **** M: 044*-***-*** E: **********@*****.***

Employment Objective:

Seeking an Accounting role, applying my skills in providing administrative support and employing my

ability to take accurate instructions and transform them into appropriate actions.

Key Skills & Strengths:

• Individual Tax returns

• Financial Reporting

• Bookkeeping

• Customer Relations

• Filing and Data archiving

• Strong in MS Access and Excel

• Advanced Computer proficiency (both PC and Mac)

• Medical bill auditing

• Patient scheduling

• Ethical approach

• Exceptional organisation

• Attention to detail

• Strong communication skills

• Self-Motivated professional

Education & Formal Qualifications:

Feb 2015 Bachelor of Business (Accounting) - King's Own Institute, Sydney NSW

Top 5% of class with 100% attendance record

June 2009 Completed Hairdressing Certification - LKJ College, Sydney NSW

Employment History:

Assistant Accountant Dec 2014 – Feb

2015 Taxwave Pty Ltd – Accounting Firm - Sydney NSW

• Data Entry, Filing, Customer Service.

• Preformed complex general accounting functions, including preparation of journal entries, account

analysis and balance sheet reconciliations.

• Prepared Individual Tax Return, Company Tax Return

• Prepared BAS, Payroll.

• Prepared financial pages for presentation to senior management.

Administration Jan 2014 –

Oct 2014 Worldciti Dental & Medical Centres – Sydney

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Jiryung (Nicole) Lee

M: 044*-***-***

• Meeting and greeting patients, preparing invoices for them and processing their payments.

• Filing / Faxing / Banking / Data Entry.

• Operating a busy phone system, responding efficiently to patient enquiries.

• Excellent interpersonal skills to work under pressure around very ill and demanding patients.

• Communicating well with patients, co-workers and superiors.

• Preparing and processing employee payrolls including superannuation and PAYG payments.

Bookkeeper Mar

2012 - Dec 2013

Home-made Goodness Baby Food Pty Ltd - Sydney

Key Tasks:

• Processed accounts payable for employees.

• Entered financial data into the company accounting database to be verified and reconciled.

• Generated invoice upon receipt of billing information and tracked collection progress

• Streamlined daily reporting information entry for efficient record keeping purposes.

• Communicated with customers to identify and resolve outstanding payments.

• Developed monthly, quarterly and annual profit and loss statements and balance sheets.

• Streamlined bookkeeping procedures to increase efficiency and productivity.

Therapist Jan 2011 – Dec 2011

Healing Stone Spa – Korea

Scope: Healing Stone SPA is a highly regarded spa, massage and yoga centre. Many visitors come to

enjoy a relaxation for body, mind and spirit here.

Key Tasks:

• Greeted all guests in a warm and friendly manner to create a positive first impression of

the spa.

• Communicated all client reservations to appropriate staff.

• Called clients to confirm upcoming appointments.

• Maintained expert knowledge and awareness of spa appointment availability.

Assistant Manager Jun 2010 – Dec 2010

The Seaes Hotel - Jeju Korea

Scope: SEAES Hotel and Resort provides guests with rest and a beautiful memory by offering

independent villa-style rooms in harmony with tradition, modernity, and nature.

Key Tasks:

• Greeted and welcomed all hotel guests with a smile.

• Increased hotel revenue, profits and market share through operating cafe menu and customer

services.

• Resolved service-related problems in a timely manner

• Developed departmental objectives, work schedules, budgets and policies

• Reviewed account information and charges with guests during check-out

• Verified that personal and payment information on guest accounts was accurate and complete

Professional Development:

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Jiryung (Nicole) Lee

M: 044*-***-***

• Yoga Instructor

• Ayurveda Therapist

Referees:

Appropriate references will be provided upon request .

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Jiryung (Nicole) Lee

M: 044*-***-***

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Jiryung (Nicole) Lee

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