Administrative Assistant Customer Service
Resume:
Nadja D. Joseph
*********@*****.***
Profile
Ten years in administrative support professional field. Offering
versatile office skills and proficiency in Microsoft Office programs.
Willing to work in a dynamic, challenging and growth oriented company
that allows me to utilize my knowledge and experience to contribute for
the growth of the organization.
Education
William Nottingham High School - Syracuse, New York June 2003
Relevant Experience:
Customer Relations Representive
Provide customer Service/pivot insurance products
Follow-ups with clients
Update/processe inurance requests, and provide information about insurance
policies and services in a timely mannner
Process payments
Call, email and mail out letters to clients attempting to collect payment.
Handle appointments for agent/sales team member
Communicate clearly, both written and in speech
Administrative Support
Assist payroll
Daily maintain job revenue spread sheet
Update Human Resource confidential files for over 100 employees
Assist Human Resources by collecting and distributing information for possible
new hires, assist in testing and training for existing employees and Temps
File and update vendors and customers W9 forms for Human Resource
Review the Accounts Receivable dept. reports, store cash receipts, verify
amounts and codes on various forms for accuracy, scan and file post dated
reports
Daily cross check the Accounts Payable dept. reports, organize accounts payable
invoices
Answer and transfer phone calls
Employment History:
Customer Relations Representive Jay Moyer State Farm Insurance Houston, TX
2013-2013
Administrative Assistant ITD Precision/Pelletizer Knives
Houston, TX 2009-2011
Administrative Assistant Cybertech Engineering Ltd
Overseas 2009-2009
Transitions Specialist Next Financial Group
Houston, TX 2008-2008
Leasing Consultant AIMCO
Houston, TX 2007-2008
Money Market Associate Bank Of New York Mellon
Syracuse, NY 2005-2007
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