David Gillikin
614-***-**** *********@*****.***
Branch Manager Plant Manager Sales Manager
Sales, Branch and Plant Management professional - with 12 years of experience as
Branch Manager accountable for Profit and Loss (P&L) of 7-figure units with up to
61 staff, and 10 years as Manufacturer's Representative within glass and aluminum
products industry - offers start-up/turn-around and major account/national sales
expertise, and strengths which include strategic operations, staff training &
development, and relationship/account management. Career highlights include
building new branch from scratch to $9 million in annual sales, returning branch
to profitability in less than 5 months with 15% revenue growth, expanding
operation market share by 150% - expanding from 2 to 5 states - while raising
sales 100% in 3 years, and cutting costs by $240,000 annually to streamline
operations.
Career Highlights
VICE PRESIDENT OF SALES - PDC GLASS OF MICHIGAN
Raised sales by 100% while simultaneously expanding glass fabricator market share
and operations by 150% - from 2 to 5 states - within only 3 years.
BRANCH MANAGER - ARCH ALUMINUM AND GLASS
Grew start-up brand from scratch to #2 fabricator in state of Colorado, with
sales of over $9 million in only 4 years, earning prestigious "Most Improved
Branch" award in 2006.
CONSULTANT / LOCATION MANAGER - HARTUNG GLASS INDUSTRIES
Transformed unprofitable glass fabricator losing $70,000 monthly to stable firm
with positive cash flow, increasing bottom line sales by 157% to $40,000+ monthly
in only 4 months.
MANUFACTURERS REPRESENTATIVE - Multi-Lines of Residential Construction Glass
Material
Boosted sales of all products sold within State of Ohio by 27%, following
execution of strategic plan to expand visibility of entire product line.
Expertise & Strengths
Major Account/National Relationship Building & Customer Service
Sales Mgt Performance Evaluations
Staff Training & New Market Identification Client/Server Architecture
Development Market Analysis/Research
Client Needs Analysis/Mgt Product Introduction Merchandising/Promotion
Creative/Strategic Selling Sales/Marketing Communications & Follow-up
Business Planning
Professional Experience
JMK Glazing Solutions... Ohio / Western PA, West VA (2012 - Present)
Manufacturers' Representative and Consultant firm to glass industry.
MANUFACTURERS' REPRESENTATIVE
Marketed full line of glass products for manufacturers - including
windows, skylights, panels, glass, shower doors, aluminum, door hardware,
bullet-resistant glass, entrances, handrails, laminated glass, fire
resistant glass and aluminum - traveling across the tri state area to meet
with glass-shop owners or purchasing representative to sell product lines.
Functioned as Location Manager in charge of entire branch with 35 staff
and accountability for P&L for 6-month Hartung Glass contract,
coordinating daily operations of fabrication and distribution facility
producing tempered glass and insulated units, and reporting to company's
Chief Operating Officer. Scrutinized night-shift issues validating order
entries and lead times, meeting with Production and Shipping Managers to
ensure quality output and on-time deliveries to client, reviewing supplier
orders to monitor costs and re-negotiating lower prices, and conducting
routine sales calls to reclaim former customers or convert prospects to
clients.
. Produced overall monthly savings of $20,000 and $7,000 in fuel costs,
by re-working routes to streamline deliveries, eliminating personnel
due to overstaffing, and re-negotiating propane, uniform, and trash
pick-up service contracts.
. Resolved severe overstock situation with thousands of dollars tied up
in sitting inventory, replacing former policy with new protocol
requiring approval for major orders over $500, ultimately significantly
reducing existing inventory and monthly expenses.
. Addressed substantial challenge associated with high-selling product
which incurred significant back-end losses tied to replacements or
refunds - due to easily scratched and sensitive surface area -
ultimately discontinuing product and finding suitable replacement.
VITRO Architectural Products... Denver, Colorado (2010 - 2011)
Multinational organization - with 75 U.S. branches supported by 20,000
employees generating $2.6 billion in revenues - headquartered in Mexico.
BRANCH MANAGER
Acted in Sales Manager capacity, accountable for P&L and sales budget of
debt-free location, with focus on driving sales to increase annual
revenues by marketing and distributing insulated glass, mirror, laminated,
wire, and fire-resistant glass units and shower doors to Colorado,
Wyoming, and Nebraska prospects, closing key Harmon Contract Glazing,
Trainor Glass, A-1 Glass, and Metropolitan Glass sales contracts.
Collaborated with Sales Representatives on sales calls by conducting job
quotes and following up with jobs until contracts secured, often by re-
negotiating terms and conditions until agreement reached, initiating day
by reviewing shipment log deliveries, obtaining status updates from
Production Manager, and interacting with up to 40 employees on as-needed
basis.
. Grew overall revenues by 15% and shower door orders by 23% by
introducing Customized Hardware Program where company received door
hardware specifications and cut materials to order, prior to shipment.
. Returned branch to profitability within only 5 months, cutting labor
hours associated with production of insulated glass units by $14,400
annually by implementing process of compressing secondary unit seals
individually, foregoing requirement of cutting prior to actual
application.
Arch Aluminum & Glass ... Aurora, Colorado (2004 - 2010)
$500 million dollar family-owned Fort Lauderdale, Florida corporation based
with 27 U.S. branches and 1400 employees.
BRANCH MANAGER
Opened brand-new branch with 55 employees and 6 inside/outside sales
staff, Plant Manager, Aluminum Manager and Office Manager direct reports,
hiring initial 3 employees and 30% of remaining personnel over tenure.
Span of responsibilities entailed maintaining and expanding relationships
with large corporate accounts, issuing job quotes, reviewing daily,
weekly, and monthly sales and profits, resolving customer issues or job
challenges, conferring with Managers, and attending local industry
meetings to secure leads or enhance company brand.
. Built business from scratch to $9 million operation, earning "2006 Most
Improved Branch Award" and company-wide recognition for
accomplishments.
. Administered sales, capitol, and operations budgets, overseeing branch
P&L, and servicing of large-scale glass shop clients located in
Colorado, Wyoming, and New Mexico.
. Collaborated with corporate Purchasing Division and Office Manager to
monitor and reduce costs, largely accomplished by reducing workforce
personnel and eliminating truck routes during slow season.
PDC Glass of Michigan ... Plymouth, Michigan (2000 - 2004)
Start-up sister company to PDC Pittsburgh location, with combined sales of
$35 million and 125 employees, and operations spanning states of Michigan,
Ohio, Indiana, Illinois, and Wisconsin.
VP / Sales
Hired only 6 months after buy-out of existing business to initiate
Michigan operations, oversaw inside and outside sales force of 9
individuals and corresponding sales budget. Core accountabilities included
conducting job quotes, managing projects and personnel, coordinating
orders with production staff, assisting inside sales staff with customer
concerns, and notifying sales staff of new developments.
. Spearheaded growth of market share by 150% - from presence and
operations in 2 states (Pennsylvania and Michigan) to 5, following
organization of existing branch and establishment of stable operation
with consistent cash flow.
. Expanded bottom-line sales by full 100% in only 3 years through
expansion, mobilizing Sales, Production, and Transportation Departments
to execute original strategic growth plan.
Olson Architectural Products (OAP) ... Temperance, Michigan (1993 - 2000)
Start-up Manufacturer's Representative firm subcontracting with suppliers
to re-sell products to glass companies.
MANUFACTURERS REPRESENTATIVE
Began as 1 of 2 representatives marketing PDC glass product line - calling
on Michigan and Ohio glass shop prospects - becoming company partner
within only 4 years. Secondary duties encompassed accompany customer to
job sites to inspect glass product, evaluate goods often damaged by
improper installation, and rectify situation.
Early Career History
Sales Manager - Dykstra Glass ... Burnips, MI (1991 - 1993)
Doubled sales in 1 year by expanding market into new territories and
establishing satellite office, partnering with Manufacturer's
Representatives and sales personnel to attain sales objectives, overseeing
all inside and outside sales personnel.
Sales Manager - Thermaglas Corporation ... Saginaw, MI (1989 - 1990)
Developed new territories in Michigan and Ohio, coordinating implementation
of new tempering furnace, quoting jobs of all sizes and ranges, and
purchasing specialty glass on job-by-job basis, working closely with
independent Sales Representatives.
Shipping Manager / Inside Salesman - Howe Martz ... Detroit, MI (1983 -
1989)
Directed ordering process from initial contact to product shipment, forming
and supervising new Glass Door Department, quoting jobs and entering orders
while delivering outstanding customer service.
Education
B.S. in Business Administration with Advertising & Marketing Major - Ferris
State University ... Big Rapids, MI
Professional Activities
President (former) & Member - Construction Specifications Institute
Vice President & Member - Colorado Glazing Contractors Association
Member - Glazing Contractors Association of Detroit
Certifications
Nutrition & Physical Health Certificate - University of Pittsburgh
Certified Running Coach - Road Runners Club of America
CPR/First Aid Certified
Computer Skills
Axapta ( Cognos ( Word ( Excel ( Outlook