ANURAG BAHADUR

aco8fy@r.postjobfree.com A - *05, Street No. 3, Chhatarpur

Enclave, Phase I

Mobile No.: 009*-**-**** 2856 Chhatarpur, New Delhi -110074

A proficient supply chain & business development manager with invaluable 5+ years of experience

in managing projects, resources and staff in an effective and efficient manner. Honed skills with

comprehensive understanding of logistics, procurement and the supply chain concepts, best practices

and principles, with a consistent & proven track record of successfully employing best business

practices that improve efficiency, reduce operating costs whilst increasing performance and strategic

benefits, all to tight time scales and within budget. Proactively identify and implementing continuous

improvements in the supply chain.

Career History

AKA logistics Pvt. ltd. New Delhi India

Logistics Operations Manager / Liaisoning Officer Oct. 2014 – Till Date

Responsible for client relationship management relating to, sourcing, purchasing, transport,

warehousing / distribution. Involved in identifying and implementing initiatives to reduce the overall

supply chain cost / transit loss base. Leading customers, suppliers, logistics parties for operations

and business development, Transit loss minimization, POL & Shortage, Liaisoning with collieries &

coal siding, Materialisation, Demurrage, National coordinator etc.

Safexpress Pvt. Ltd. New Delhi, India

Business Development Manager / Team leader Jan. 2013 – Oct. 2014

Responsibilities:

• Direct responsible for logistics operations (packaging, 3PL, loading/unloading, logistics, SCM)

• High end customer relationship management, business development aimed to meet strategic

benefits of growth and market cap.

• Defining sales strategy, targets and enhance revenue based on voice of customer

• Defining project execution strategy and managing projects

• Engaging with customers to understand their specific requirements and planning and executing

the project to meet customer’s expectations as well as to add value to the company.

• Defining proposals, operational strategy to enhance revenue targets

• Liaison with different departments within the company to facilitate shipments

• Keeping a track over logistics operations of the company

• Manage quality control by ensuring that all orders are in working condition

Generates and analyzes reports of transportation costs and carrier performance. Plans and

tracks lead times including compliance with C-TPAT regulations.

• Assists in the development of process flows to track lead time by activity and identify opportunities

to reduce lead times.

• Implements and maintains monitoring systems to provide information on shipment status, shipped

date, in transit location, estimated arrival date, and actual delivery date.

• Identifies opportunities for improvements including cost, quality, and service of customer needs and

issues related to damage, part delivery, shortage and wrong delivery etc.

Other Additional Responsibilities:

• Transportation and material handling management

• Warehousing and stock management

• Team Management as a Team Lead

• Overall Process Management, Quality Management & Assurance

• Man-Power Planning, documentation, Work Allocation, Negotiation

• Reporting the progress to management / project directors on monthly basis

• Documentation ( Road permit, declaration letter, invoice copy, rout performance sheet, TIN)

• Issues resolution / negotiation (Delay, Lost, Damage, pilfered etc.)

• Participation in the business development program

• Conduct training & Knowledge Enrichment sessions, proposal of task specific action plans

• Develops quality plans, checklists, ensures applicable procedures followed as per norms

• Research and build relationships with new clients

Lufthansa Airlines and Cargo, IG International Airport New Delhi

Senior Customer Relationship Manager 2010 – 2012

Overall Logistics operations management, Customer relationship management, 3PL operations

management, team management

GMR Infrastructure Ltd., IG International Airport New Delhi

Customer Relationship Manager 2009 – 2010

Customer and vendor development, supplier relationship, cargo management, logistics operations &

3PL planning and execution.

Nehru Jagriti Seva Sansathan Gorakhpur, UP

Interpersonal Trainer 2006 - 2008

Achievements

• Certificate in Lufthansa’s Dangerous Goods handling according to IATA Regulations Manual

50th edition 2009 for category 9 personnel

• Certificate of Appreciation from Lufthansa Airlines for achieving on-time operations target

meet after a long system outage and adverse stressed circumstances.

• Certificate of Appreciation from Lufthansa Airlines on the achievement of the GPQ target as

well as on the completion of miles & more business development targets of (2010)

• Completed training at Lufthansa in Service Excellence (2011)

• IELTS Certificate in Professional communication in international English language

Key Competencies & Skills

Process improvement Warehousing & storage

Project management Marketing

Operations & logistics management Cost reduction

Supply chain solutions International trade

Project based logistics Strategic planning

Customer relationship management Vendor management

Education

• MBA candidate, Sikkim Manipal University New Delhi, 2014 – Expected by 2016

Focus: Supply Chain Management, Logistics, Operations & Customer relationship management

• Bachelor of Business Administration (BBA), Sikkim Manipal University New Delhi, 2014

Focus: Finance, Logistics, Operations and Supply chain management

• Diploma, aviation management, Avalon Aviation Academy, New Delhi, 2009

Focus: Human Resource management, Customer relationship management

Behavioral & Professional Strengths

Behavioral competencies

• Creative, Analytical, Motivated, Enthusiastic, Fact-orientated

• Possessing creative problem-solving and analytical skills.

• Confident decision-maker, Perseverance, Responsible, Efficient Administrating

• Self-Management, Taking initiative beyond regular tasks & making things happen

• Ability to handle the pressures/stress arising from having to meet deadlines and targets.

Work / Environment

• Strong belief in Teamwork, Motivates team members,

• Focus to resolves conflicts & issues

• Result oriented, Focus on solutions rather than problems, Effective prioritization

• Develops sense of responsibilities within the team, Committed to deliver within deadlines

• Competent Leadership & management skills, Efficient planning & organizational skills

• Competent in expressing opinions, ideas, suggestions with conviction

• Proficient in Business communication with efficient presentation skills

• Proven ability to ensure that products are delivered in a good state and on time.

• Able to evaluate complex situations and find solutions for them.

• Having a passion for delivering excellent customer service in a cost effective way.

• Willingness to work unusual hours

Computer Proficiency

• Advance skills in computers and IT (trained in IT skills)

• MS Office (Word, Excel, Power Point, MS Project & Visio)

• Basic Knowledge of Web-pages, Internet Security, & computer programming

• Good working knowledge on internet

Languages skills: French Fundamentals, English, Hindi

Hobbies: Playing Cricket, Badminton, Adventure & Swimming

Date:

Place: Anurag Bahadur

Contact this candidate