Oracle Engineer
Resume:
Laique Mohammed
Santa Clara, CA - *****
Phone: Cell 408-***-****
******.********@*****.***
*****@*****.***
Summary:
Over 18 years of IT industry experience, with almost 15 years at
Oracle Corporation. Strong experience in administrating Oracle
Applications E-Business Suite R12, 11i release and Oracle Database
administration release Oracle 7.x, 8.x, 9i, 10g, RAC and 11gR2.
Objective: Looking for a Oracle Database Administrator/Applications DBA
position
Technical Skills:
Database Systems - Oracle 7.x, 8.x, 9i and 10g, 11gR2, RAC, Datagaurd,
RMAN, Exadata
Applications - Oracle Applications E-Business Suite Release R12, 11i6 to
11.5.10.2, 11.0, 10.7NCA, 10.7SC, 10.7, 11g Oracle Fusion Middleware, SOA,
People Soft, Siebel, Hyperion, Weblogic Enterprise Manager 12c and SQL,
PL/SQL .
Operating Systems - Windows, UNIX (HP, Sun Solaris, Linux and AIX).
Education:
Bachelor in Science, India - 1992
Post Graduate Diploma in Computer Applications, India -1994
Certification Diploma in Oracle DBA and PL/SQL, USA -1998
ITIL certification USA - 2007
Oracle University Certificates in 10g/11g Oracle Database and 11i/R12
Oracle Applications, SOA, Weblogic, USA - 2008/09/10/11/12
Status: US Citizen (Indian American).
US Federal Security Clearance (Active Top Secret SSI) - Jan 2009
Professional Work Experience:
Senior Oracle EBS Database Administrator
Independent Consulting, CA from April 2014 till date
Work involves working closely with customers on a daily basis to understand
their needs, support business change and deliver a consistently high
quality customer experience. Provide remote-based support & guidance for
global clients implemented applications using all major operating systems.
Solve complex customer issues using methodical troubleshooting based on
expert knowledge of Oracle Database and Oracle EBS applications
functionality.
- Operational support and maintenance for Oracle Database, RAC, SSO,
Dataguard, High Availability and Backup/Recovery.
- Oracle Applications support and maintenance for Oracle EBS 11i &
R12, including full life-cycle implementation experience,
configuration and administration of the application.
- Knowledge of all major versions of technology stack including
Discoverer, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager,
SOA, WebLogic and JVM
- Expertise in Oracle Database and Oracle EBS Applications
maintenance/patching mechanics and architecture.
- Support and maintenance of Standby database (Disaster Recovery).
- Knowledge of Siebel, PeopleSoft, Hyperion
- Providing 365x24x7 on call support (off hours and weekends).
Oracle Corporation from May 1999 to April 2014 (14 years 11 months)
(At Oracle HQ, California -USA)
Worked for Oracle from May1999 till April 2014 in different divisions,
following are the details.
Principal Oracle DBA
Oct 2008 to Apr 2014
(Oracle Cloud Services)
Currently working as a Principal Database Administrator in the Oracle
OnDemand. The team specializes in expert level host system and application
restoration to minimize outage downtime and maximize system availability.
Also responsible for first level outage reporting, root cause analysis, and
corrective action identification. The team develops and promotes long term
solutions in the areas of operations process improvement, configuration
management, and product enhancements to increase overall system
reliability. The team develops, tests and executes (if needed) disaster
recovery solution for OnDemand customers.
Day to day activities involves the following responsibilities,
* Supporting Oracle Ondemand Customers running various versions of
Database (Oracle 8i, 9i, 10g and 11g), Oracle Applications (11.5.8,
11.5.9, 11.5.10 and R12.x), Tech Stack (Discoverer, iAS, Discoverer,
JDK, Jinitiator, and Developer6i) and Oracle Application Server
* Providing all round DBA support to resolve DB, Application, Tech Stack
outages on production, development, test and staging Ondemand Customer
environments.
* Daily responsibilities include trouble shooting and restoring Oracle
Applications components Apache, Forms, Reports, Concurrent Managers,
Workflow Managers, Discoverer plus/viewer, iAS, Single Sign-on
* Running autoconfig, setting up DMZ, Discoverer, Oracle Sysadmin
activities and other maintenance acitivities
* Performed Oracle Database and Applications Installations, Upgrades,
Cloning, done extensive patching (both DB and Applications), applied
CPU patches, Family Packs, Patchsets and Single off patches.
* Identifying, analyzing and resolving technical problems related to
Oracle software systems.
* Restore failed services; find workarounds to reduce business outage
situations.
* Worked on multi-node RAC DB and mutli-node Mid-tier Apps.
* Performance tuning on DB and Applications.
* Performing dry run for disaster recovery test for Ondemand Customer
instances.
* Performed Disaster Recovery dry run for Federal Customer instances.
* Performed refreshes of Federal Customer instances.
* Performed trouble shooting and restoring services of Federal Customer
instances.
* Switch over test from primary database to standby database.
* Physical and Logical primary/standby database and Datagaurd/Failover.
* Provide 24x7 on-call support.
* Supported customers running Hyperion 11.x in restoring services and
during maintenance.
* Experience setting up Weblogic, support, maintenance and restoring
services.
* Support and maintenance of systems running on Exadata.
Principal Database Administrator
May 2007 to Oct 2008
(Oracle GIT, OnDemand Refresh Team)
Worked as a Principal Database Administrator in the Oracle Global
Information Technology division with Refresh Team. GIT refresh team
performs instance refreshes, backup for the Oracle Hosting Services
customers (Oracle OnDemand).
Day to day activities involves the following responsibilities,
Responsible for complete refresh of Oracle hosting services customer
instances, which includes refresh of production, development and test
instances.
Performed complete refresh cycle, involving complete copy of source
instance to target instance. This involves copy and configuration of
database, application and other file systems (tech stack) from source to
target instance.
Performing health check, customer specific post-refresh steps and releasing
instance to customer was also part of refresh cycle after doing the copy
and configuration of file systems.
Performed single tier, multi-tier, RAC refreshes.
Involved in OS upgrade (32bit to 64bit) and then performed the database and
application file system migrations.
Daily activities also include addressing and resolving customer issues.
Performed refreshes of 9i, 10gr2 database and application releases 11i and
Release R12.
Performing tech stack (Disco 10g) clone was also part of refresh cycle.
Principal Database Engineer
Mar 2006 - May 2007
(Oracle OnDemand Operations - Upgrade Team)
Worked as Principal Support Engineer in the Oracle OnDemand Operations
Upgrade Team. As part of the Oracle hosting services, upgrade team is
responsible for maintaining, upgrading the customer instances (Test,
Development and Production instances) to higher versions of Database,
Applications and Techstack.
Day to day activities involves the following responsibilities,
Responsible for the complete upgrade of customer instances, which involves
completes cycle for upgrading Database, Applications and Techstack.
Responsible for preparing the upgrade project plan for each customer
upgrade.
Database upgrades from 9i to 10gr2
Application upgrades from release 11.5.8/11.5.9/11.5.10 to latest release
11.5.10.2.
Techstack upgrades involve upgrading iAS, Discoverer, JDK, Jinitiator, and
Developer6i to latest versions.
Trouble shooting issues after the upgrades.
Applying quarterly security patches (CPU) to customer instances.
Applied Daylight saving patches (DST) to customer instances.
Principal Operations Engineer
May 2003 - Mar 2006
Oracle Corporation, Redwood Shores, CA.
Worked in release team as a principal release engineer supporting Oracle
Applications 11i10 products (Oracle Marketing, Lead Management, Marketing
Intelligence, Content Manager, Oracle is tore, Trade Management, Partner
Management and Health Care).
As a release team member responsible for definition, automation of release
processes, driving the process to ensure product installation and build at
customer site, can be patched after installation and be upgraded to a new
release. Complete knowledge of Oracle Applications architecture,
infrastructure, technology stack and standards.
Responsible for packaging, implementing, installing, upgrading, patching
Oracle Applications 11i products. This involves, packaging and testing
different products using the internal utilities and tools. Creating and
maintaining release testing environments of different baselines of Oracle
Application Release 11i8, 11i9 and 11i10 with different Oracle Databases
versions (8i and 9i).
Responsible for following activities for the supported 11i products,
* Creating and maintaining release and integration testing environments
for testing Oracle Applications 11i product patches (family packs) for
major releases (11i9, 11i10), Rollups and customer one-off patches.
* Responsible for releasing family packs, rollups, customer one-off
patches to metal ink and Oracle internal teams.
* Providing release specific support for customer issues when approached
by Oracle Support.
* Responsible for maintaining About Docs and metal ink notes for product
patches
* Resolve release, build, porting and translation issues.
* Responsible for product source area branching for 11.5.10, resolving
any issues with source area (code check-in and check-out).
* Maintain web-based information resources related to complex product
integration process.
* Create and execute installation and patching scripts for various
technology stacks
* Responsible for closing product family patch sets (family packs) in
ARU (Oracle internal utility) for major Oracle Application releases,
install testing on different application baselines and releasing.
* Responsible for testing and submitting product patch sets for
inclusion into Oracle Applications Maintenance Packs.
* Follow up with APPSRE for product install bugs and driving to closer
* Responsible for creating, testing and releasing product family rollup
patches on top of different Oracle Applications baselines (11i8, 11i9
and 11i10).
* Responsible for testing and releasing one off patches to Oracle
Internal (APPSIT/GIT), ADS and customers.
* Fully responsible for defining and implementing complete release
process, coordinating with development, operations and QA teams for
each build and improve the existing release process.
* Providing support to development, operations and QA teams for release
specific and patching issues. Help enforce code standards
* Providing support to dev teams for seedr7, seedr8, seedr9, seedr10 and
seed115 (Oracle Internal databases) to download the seed data.
* Educating users of the tools and utilities
* Work with remote teams (Australia and India).
Release Manager (Release/DBA Team)
Jan 2002 to May 2003
Oracle Corporation, Redwood Shores, CA.
Managed Release and DBA team, responsible for providing complete
environment support and complete release cycle for Release 11i7, 11i8,11i9
CRM products Oracle Sales, Sales Online, Sales Offline, Telesales, Sales
intelligence, Incentive Compensation and Territories.
* Responsible for providing complete environment support for the product
development teams, which involves creation and maintenance of
different baseline environments for development, unit testing,
functional testing (QA certification) and release (install/
integration) testing.
* Provided support for Demo instances used for customer demos and
instances used at Oracle AppsWorld.
* Successfully managed releasing 11.5.7, 11.5.8 and 11.5.9 Family Packs
to metalink for responsible products.
* Responsible for testing and submitting product patchsets to Oracle
Applications Maintenance Packs.
* Responsible for product source area branching for 11.5.7, 11.5.8 and
11.5.9 for the products listed.
* Fully responsible for defining and implementing complete release
process, coordinating with development and QA teams for each build and
to improve the existing release process.
* Providing support to development, operations and QA teams for release
specific and patching issues.
* Providing support to dev teams for seedr7, seedr8, seedr9 and seed115
(Oracle Internal databases).
* Responsible for closing product patchsets in ARU for all major
releases.
* Responsible for creating, testing and releasing one off patches to
Oracle Internal (CRMIT), ADS and customers.
* Responsible for testing Upgrade patches for 3i (pre 11i) customers,
submitted product patches for CRM Upgrade Pack for 1158 and 1159.
* Responsible for creating, testing and releasing Rollup patches (bug
fixes) in between major releases.
* Providing release specific support for customer issues when approached
by Oracle Support.
* Responsible for maintaining updated About Docs and metalink notes for
product patches.
* Visited customers (as part of visit by dev/qa/release teams) to
determine customer requirement to uptake new patches.
* Managed team located overseas, India (IDC Banglore).
* Worked/coordinated with overseas development, operations and qa teams
in India and Australia.
Release Engineer/DBA
May'99 - Jan 2002
Oracle Corporation, Redwood Shores, CA.
Worked as a database administrator and release engineer, major
responsibilities include providing complete environment support and
complete release process for single off patches and patchsets. UTF
Responsibilities for 11i and 3i CRM products listed and doing Code Freeze.
- Creation and maintenance of development/testing/qa/release environments.
- Worked on Rel 11i (11.5.1 to 11.5.6), as a team member responsible for
releasing Sales,
Marketing, ecommerce, Collections, Banking Center, JTF and Partnering
products of
CRM applications.
- Creating and testing patches for customer as well as for Internal
rollout releases.
- Creating, testing, releasing 3i, 10.7, 10.7nca,10sc and 11.0 patches,
using ARU utility
- Creating, testing manual patches for the branched code and report
patches, releasing
through Tcpatch.
- Following up and resolving release issues including porting and
translation issues.
- Experience in packaging/implementing/installing/upgrading Oracle
Applications.
- Experience in Oracle utilities ARCS/AD
utilities/ARBUS/DCCS/ARU/CLEARCASE.
Consultant-DBA Group @ Boole & Babbage, San Jose CA. Jun'98 -
April '99
Responsible for availability and maintenance of multiple enterprise level
Oracle databases. This includes maintenance as well as troubleshooting.
Database administration responsibilities spans over various important
business applications of the company.
Major responsibilities:
* Allocate system storage and plan for future storage requirements for the
databases.
* Maintaining instances for Development and test instances.
* Monitoring Oracle full exports/Backups.
* Applying Patches on Oracle database server.
* Ensuring daily backups of Production systems using Solstice and Jukebox.
* Involved in Oracle Applications 10.6 to 10.7 Upgrade process.
* Enroll database users and maintain system security.
* Modify/Alter the database storage parameters.
* Grant the necessary system, user, and object privileges to the respective
users and roles.
* General trouble shooting.
Environment : HP 9000, HP-UX 10.20, Windows NT, Oracle7.3,Server Manager
2.3,
Oracle Enterprise Manager 1.2, PL/SQL 2.3, SQL
Plus 3.3, Sql*Net.
Ace Hardware Corporation. Oakbrook, IL. Aug '95
to May'98
Experience in Data Processing in MIS/IT Department on AS400 IBM Main Frames
with DB2 database. Responsibilities involve doing data processing, backups,
providing tapes for tape drive. As a team member I was involved in checking
security tapes and making sure to keep production running by providing
required support.
Major responsibilities:
* Distrubution of daily reports to various departments
* Monitoring and maintaining print servers.
* Involved doing backup on Mainframes DB2.
Environment : AIX, DB2.
Nashsoft Systems, India.
Jan '94 - Dec '94
As a member of Unix/DBA support group, provided environment support.
Major responsibilities includes
* Moving code from test to production instances
* Taking Cold backups daily
* Enroll database users and maintain system security.
* Applying Patches on Oracle database server.
* Modify/Alter the database storage parameters.
* General trouble shooting
Environment: Sun Solaris, Oracle
Reference: Available to request.
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