Manager Project

**** ******** ****** ***** * COLORADO SPRINGS * CO 80917

719-***-**** * ************@*****.***

GARRY GARRETT

OBJECTIVE

Obtain a challenging position in the field that will utilize my skills and knowledge.

LICENSES AND CERTIFICATIONS

• Top-Secret Clearance, “Q” Clearance, Department of Defense

• Certified Texas Peace Office, Randall County Sheriffs Reserves, 1988-91

• Certified Recognizing Child Abuse, Jail Operations, TCLEOSE, 1990

• Certified Project Manager, AMA

• Certified Total Quality Manager (TQM), AMA

• Certified Facilitator, Mentor, Coach, AMA

• Licensed Racing Steward (judge), Texas Racing Commission, 1985-91

• Six Sigma/Lean Manufacturing

• Certified Haz-Mat

• Certified Advanced MS Office

• Certified Forklift driver

• Certified CPR/First Aid

• Certified Pool Operator (CPO)

• Licensed Kansas Life & Health Insurance, 2004-5

EMPLOYMENT

April 2014 - Present

Worldmark by Wyndham: Red River, NM

Resort Manager – over Housekeeping and Maintenance

Manage all aspects of daily operations of housekeeping and maintenance services; including hiring,

budgets, reports, scheduling, quality control, purchasing, inventory, payroll, policies/procedures (DOP/SOP),

technical issues, QC inspections, semi/annual evaluations, etc. Cross-trained in Guest Services

procedures/policies. Acted as Resort Manager when RM is out of the office. Certified Pool Operator (CPO),

Certified CPR.

2010-2014

The Coleman Company: Olathe, KS

Quality Assurance Team Lead/Logistics Coordinator

Reported to the Senior Director of Global Quality. Maintained data for SAP logistic routing/rating

software. Developed new supply chain and routing process improvements and procedures.

2008-2009

Garmin International: Olathe, KS

Software Support Supervisor

Supported and coached front-line staff, assisted with problem resolution, responsible for tracking

performance reports.

2006-2008

Ink Cycle: Lenexa, KS

Quality Assurance Toner Team Lead Auditor

Oversaw the toner process and product audit using GOP/SOP specifications and RMA processes.

Retrieved and reported data from ERP system. Scheduled and maintained defective rates and audit reports.

Prepared detailed reports of investigations and reported to QA Manager.

2004-2005

United American Insurance: Kansas

Agent – Medicare & Life Insurance

1997- 2004

Private Consultant

Quality Assurance and IT

Worked with companies including:

Sprint Nextel Corporation as a Senior Program Manager

Texas Department of Transportation as a Quality Assurance Manager

Clarke American Checks as a Project Manager

1993-1997

Corporate Systems: Amarillo, Texas

Program Manager Special Operations

Managed technical staff for a dedicated client. Responsible for project management, cost benefit

analysis, production support and detailed specification preparation for developing integrated application as

well as documenting business processes and creating detailed business cases. Facilitated training seminars.

1990-1993

Business Owner – Tascosa Software Systems

TPA Customer Support for Manufacturing Software

1985-1993

Nunn Electric Supply Corporation

IT Manager

Maintained and developed program reports for inventory control, payroll, accounts receivable,

accounts payable, purchasing and bill of lading. Met with departments to develop improvements in processes

and software changes. Trained employees in various operating systems.

1983-1985

Panhandle Regional Planning Commission

IT Manager

Designed and developed programs for enhancements to software.

1976-1983

Department of Defense (PSL)

Space Shuttle Operations Support Supervisor

Supported Ground Support for the Columbia Space Shuttle from Yuma, AZ to Houston, TX fly

overs. Mainframe Computers/ Software. Also supported various missile testing, Lance, Pershing, Patriot,

Hawk. Top-Secret Clearance.

SKILLS

• SAP QM, MM, GTS, Logistics

• Manufacturing/Warehouse

• Telecommunications

• RightNow, KANA

• Medical Cost Management

• Microsoft Office Suite

• GPS

• SharePoint

• Leadership and Strategy

• Business Development

• Development and Implementation of Policy

• Networking and Relationship Building

• Customer Satisfaction

• Mentoring and Training

• Articulate Oral and Written Communication

• Organizational and Analytical Abilities

• Productivity Improvement

• Leadership

• Multi-Tasking

• Residential Real Estate Sales, Sellers and Buyers ($15 Mil)

EDUCATION

Amarillo College

Criminal Justice Associates Degree

New Mexico State University

Pre-Law….full degree not completed

REFERENCES

References Available Upon Request

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