Christine Robinson
Houston, TX 77033
******************@*****.***
Objective
An accomplished self-motivated Microsoft Office Specialist with leadership competence as well as a being an astute social assistant with a prestigious professional disposition, looking to contribute in maintaining and constructing growing companies as well as evolve skills and training, to advance. Core competencies include (but not limited to):
Word Processing Office Procedures Calculator Skills Telephone Etiquette Internet Research Spreadsheets Data Entry Facsimile Copy Machine 10-Key Presentation Public Speaking Record Keeping Filing Systems OSHA Conscientious Software Skills Managing Schedules
CERTIFICATIONS:
American Heart Association CPR/First Aid/ AED OPAC Basic Math CertiPort Microsoft Office Specialist Word 2007
OPAC Basic Word OPAC Data Entry 1: Vendor OPAC Data Entry 2: Inventory CertiPort Microsoft Office Specialist Excel 2007 CertiPort Microsoft Office Specialist PowerPoint 2007 OPAC Bank Deposit OPAC Petty Cash OPAC Sentence Clarity
PROFESSIONAL EXPERIENCE:
Service Corporation International Houston, TX Temp
Desktop Engineer
Resolve complex desktop end user problems and suggest corrective solutions through outbound calls. Contact and explain changes and upgrades to customers. I document processes and procedures for maintenance and support. Determine best practices amongst engineering staff. Analyze root cause problems and execute corrective action. Coordinate with computer specialists to resolve technical problems. I handle Quality Assurance testing and application configurations using manual and automated testing tools. Data entry as well as customer service.
Little Caesars Houston, TX 2013-2014
Manager-in-training
I gained extensive knowledge of the company with ability to guide subordinates in company policies. I continuously learned company procedures and policies. Received and completed managerial training classes. Set and maintained daily performance goals with upper management. I maintained customer satisfactory. I recorded inventory of products, as well as daily profit.
Gained Advancement after 2 months in Entry Level
The Father’s House Conroe, TX 2012-2013
Volunteer Office Clerk
Explain information and address complaints. Answer telephones and take messages. Compile and file records of office activities and business transactions. Complete and mail bills, contracts, policies, invoices, and checks. Operate office machines. Maintain and update filing, inventory, mailing, and database systems. I sort and route incoming mail. Review files to obtain information to respond to requests. Complete work schedules, manage and arrange appointments. Train other staff members to perform work activities. Prepare meeting agendas and transcribe minutes. Make travel arrangements for office personnel.
EDUCATION
Gary Job Corps Career Technical Institution San Marcos, TX Graduated
Office Administration Student Intern
Med Vance Houston, TX Graduated
Medical Assistant
LaMarque Learning Center Houston, TX Graduated
High School Diploma