Support Application

Dinesh Reddy Gujjula

● Hyderabad, India ● Mobile: +91-998-***-**** ● *******.***********@*****.***

SUMMARY

* + years of experience in Information Technology out of which, 3+ years in the investment banking domain and private

Banking Domain. Played key roles as an application support analyst(L1 & L2)

Currently working as a Java Developer with JPMC Client on Private Banking Domain Application comprising of Equity,

Options, MF, Fixed Income, Structure Notes, FX,UIT

Production/Application/Implementation support and Maintenance with JPMC Client on Investment Banking Domain

Application comprising of IR, CR and EQ derivates

Have worked closely with clients to assess client requirements and expectations. Have ensured to maintain production support

SLAs that have resulted in enhancing customer satisfaction

Successfully implemented 24 * 7 model to support application for various geographies

Worked on scheduling jobs in UNIX server using Autosys as well as CA workload (GUI)

Worked on Peregrine ticketing system, Enterprise change management system and ITSM

Worked on UNIX, Oracle 10g, Windows technologies in the application.

Ability to independently handle L2 issues as an Application Support Analyst

Has the motivation to take independent responsibility as well as ability to contribute and be a productive team member

Good understanding of ITIL process models

EDUCATION Visvesvaraya college of engineering &Technology Hyderabad, India

Bachelor of Computers Science Engineering (Oct’2007- April’2011)

3Edge Solutions Hyderabad, India

Advanced Diploma Software Engineering (Jun’2011 – Aug’2011)

Technical Skills

Languages: Java (Core Java) .

Operating Systems: UNIX, Windows (NT, XP)

Databases: Oracle 10g

Scripting: UNIX Shell Scripting..

Scheduling Tools: Autosys

Webservers: Weblogic.

Product Knowledge: Calypso Ver. 9

Professional Experience

Company Duration

Polaris Software Lab Ltd, India since September 2011

1 Page

Project Experience

JP Morgan Sep 2011 to Dec 2014 Hyderabad, India

Application Support Analyst, Global Derivates System

Description:

Calypso is a Derivative trading platform which comprises of both front office and middle office operations, expanding over IR, CR and

EQ derivatives. We support the calypso live system for bear Stearns to support its business across the regions of NY, UK and Australia.

The load on the system being 150000 trades spread in business IR, CR and EQ.

Now working on production support for GDS Derivclear application which is JPMC trading system, supports both calypso and

Derivclear. Derivclear application is designed to provide full end to end OTC trade processing for all OTC derivative products including

credit, rates, equity and FX derivatives. The System provided STP capabilities from trade capture to electronic confirmations. Derivclear

provides valuation, cash flow generation and settlement. Derivclear application has web interface i.e. available to client over the internet.

Technologies: Red Hat Linux, UNIX Scripting, Java, Oracle, PERL, Clear Case for version control, Autosys for batch processing, Web

logic, NT Shell Script

Responsibilities:

Performing cause and analysis for issues, identify and provide permanent resolution for frequently occurring issues

Production support involves health check for the servers involved, stopping and restarting server processes for smooth

running of the system and maintains the link between various upstream/downstream machines

Build & deployment, configuration of the application on to Integration, UAT & Production infrastructure in both UNIX and

Windows

Monitoring Autosys Batch Jobs and analyze the log if job fail and enhanced the Shell script to make the job successful

Involved in analyzing the issues, reporting to the DEV Team for the fixes

Monitoring tickets and escalation

JP Morgan Jan 2015 to Till Date Hyderabad, India

JavaDevloper, ETicketing

Description:

E-Ticket system will be providing the following high level functionalities from end user perspective:

Electronic trade entry & capture for Equity, Options, MF, Fixed Income, Structure Notes, FX,UIT with the ability to add new products

easily.

Electronic cancel and correction of trades

View of current trade and statuses

View of audit trail of trades

Technologies: Adobe Flex 3.5 and Action Script & Pure MVC Framework, spring, Hibernate, Web Services, Weblogic

Responsibilities:

o Done Code Review to understand the flow of Application

o Coded Different aspects of App in BE Using Java

CERTIFICATIONS &Awards

Received GEM(Going Extra Mile) award

2

Contact this candidate